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Review Of Treebo Premium Twin Star

Name: Treebo Premium Twin Star
Address: 80/29, 2nd Main Rd, opp. to Madras ENT Hospital, Abiramapuram, Chennai, 600028, IN
Price range: Treebo Premium Twin Star Price starts at INR 4,308/Night
Rating: 3.5

Abiramapuram, Chennai | 780 m drive to Mandaveli Railway Station

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User Rating & Reviews

everyone
group
couple
solo
business
family

3.5

Very Good

180 Ratings, 74 Reviews

excellent

26%

very good

30%

average

23%

poor

11%

bad

11%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.0
Cleanliness3.7
Food3.3
Value For Money3.2
Facilities3.3
Child Friendliness3.7

We are using generative AI to show you summarised user review

Review Summary

Clean and comfortable rooms make for a good stay.
Excellent location with nearby restaurants and coffeehouse options.
Staff is attentive and generally provides good service.
Limited breakfast options served in-room, which may not suit everyone.

Sort by:

Positive first

2.0

Poor Stay

vijayalakshmi b.couple

As per details furnished in content it’s not actual, hygienic wise very average. As per rent what they charged it’s not worth of it

Travel Month: Oct 2025

Room: Standard Room

Treebo Premium Twin Star

Dear Vijayalakshmi Babu rao, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the concerns highlighted by you and have forwarded this to our team to ensure appropriate action is taken. At Treebo, it is our top priority to provide a delightful experience to our guests. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

5.0

3-7 October 2025

colin l.business

This hotel has everything I needed for a short business stay in Chennai. The rooms were clean, comfortable, had a space for laptop work activities and served breakfast in the room in the mornings. The location was excellent for my needs. The only slight issue was the lobby is too small to have any business meetings, but there is an excellent coffeehouse within two blocks that worked well for my meeting. Also, there are numerous restaurants within easy walking distance from the hotel.

Travel Month: Oct 2025 (6-Night Stay)

Room: Premium Family Room

Treebo Premium Twin Star has replied on Wed Oct 22 19:47:17 IST 2025

Dear Colin Lanzl, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

4.0

Good Stay

kiran s.solo

The stay was fine, but I really loved the food and the way it was served. Their service was excellent.

Travel Month: Sep 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Tue Sep 23 14:39:37 IST 2025

Dear Kiran S, Thank you for choosing to stay with us. Thank you for your appreciation of our food and services. We look forward to hosting you during your future travels. Best Wishes, Treebo Hospitality Ventures

4.0

Good Stay

ingtasha n.group

Travel Month: Sep 2025 (4-Night Stay)

Room: Deluxe Family Room

Treebo Premium Twin Star has replied on Tue Sep 16 12:17:45 IST 2025

Dear Ingtasha Namchoom, Thank you for taking the time to share your feedback. We look forward to hosting you in the future. Best Wishes, Treebo Hospitality Ventures

3.0

Unhappy Stay Exper

suraj s.business

Location is good. Poor Service. At night when we called food from outside because we were already past their closing time of 11pm, we asked for cutlery - spoons and plates. Initially they denied giving apparently because outside food is not allowed. And then when we told him that it's past 11pm and you won't be accepting orders - he said ok then go ahead and order. Now that food had come, atleast give us basic cutlery. He didn't have. They couldn't give us spoons or plates. Later he sent one huge steel tray so that we can put food on that and eat with hand. They didn't even have cold water to serve in a place like chennai. For checkout i politely asked the lady if we could extend by an hour - the receptionist refused. She told me you only have 15 mins to leave the room at 1140am. That too in a ride tone! Ok! We accepted and cleared the room. I guess basic amenities and service quality is lacking. You don't charge 4k+ for a night and serve this way unfortunately!!

Travel Month: Sep 2025

Room: Premium Family Room

Treebo Premium Twin Star has replied on Tue Sep 09 17:36:49 IST 2025

Dear Suraj Sundar, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

3.0

Average Stay

chandan k.solo

I wanted sleeper temporarily but not provided. For a traveller a pair of sleepers is necessary. Average response.

Travel Month: Aug 2025 (3-Night Stay)

Room: Standard Room

Treebo Premium Twin Star has replied on Tue Sep 02 18:36:40 IST 2025

Dear Chandan Kumar, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

3.0

Average Stay

hemant k.

Property is in good area, Food i don't took as early checkout at 7 Am. And break fast was not prepaired that time. But one negative things I face that, I reached hotel at morning 9 am and Check in suppose to on 12 noon. So, I wait at hotel and meanwhile no one is asking for even water. That I felt atleast water

Travel Month: Aug 2025

Room: Premium Family Room

Treebo Premium Twin Star has replied on Mon Sep 01 18:04:06 IST 2025

Dear Hemant Kamdi, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

5.0

Excellent Stay

srikumar p.

Good staff Comfortable location to move any where in Chennai

Travel Month: Aug 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Tue Aug 12 18:37:09 IST 2025

Dear Srikumar P, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

3.0

Average Stay

pavan s.solo

The space won’t suit the price range mentioned. Thought mmt says more than 60% discount, it is not worth even the discounted price . This can fall around 2000 range. Cleanliness is ok but not good. We can manage

Travel Month: Jul 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Tue Aug 05 17:05:35 IST 2025

Dear Pavan Sottu, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

3.0

Average Stay

niranjan k.business

this was a budget hotel and average one available in RA puram area hence needed to book for my easy travel

Travel Month: Jun 2025

Room: Standard Room

1.0

Terrible Stay

shyam h.business

Room are not good as par photo first day plastic packed breakfast was given in room. Water was supplied one bottle though we had book for two person No change of currency was available

Travel Month: May 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Mon Jun 02 23:22:43 IST 2025

Dear Shyam Hissaria, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

2.0

Skip this foe better option.

kirti m.family

No water for 1st day. Hot water not available. Delayed checkin. Receptionist not available many times. Good area but service and facility needs to get better. I wish them luck.

Travel Month: Apr 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Sat Apr 26 19:14:20 IST 2025

Dear Kirti Murgodi, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

2.0

air condition not working

harvansh g.business

Air condition not working in room 201. Needs improvement in AC. Old system hence it is not effective during summer times

Travel Month: Mar 2025 (3-Night Stay)

Room: Standard Room

Treebo Premium Twin Star has replied on Tue Apr 01 22:57:06 IST 2025

Dear Harvansh Grover, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels

1.0

water to Shower and Wash mou

anthony j. loyalty-icon

group

the shower water was supplied from the STP (toilet) recycled water and the room size is 7 Feet by 8 Feet in which angle would you call such pathetic ambience premium I don't understand. However the only positive side is that the staff is great.

Travel Month: Mar 2025

Room: Standard Room

Treebo Premium Twin Star has replied on Sun Mar 23 22:12:19 IST 2025

Dear Anthony JD, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

2.0

Poor Stay

sridhar v. loyalty-icon

1) the bed sheets were dirty - hair- ⁠stainsgot it changed2) water was brown in toilet and for bath- so had to skip - one day ok- wash basin water was fine- ⁠no cupboard inside roomchoose based on proximity to where we needed to go and rating - very poor thanks

Travel Month: Jan 2025

Room: Standard room

Treebo Premium Twin Star has replied on Sun Mar 23 22:12:26 IST 2025

Dear Sridhar, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

2.0

Poor Stay

deepu s.business

Washroom was not clean. No mats. Paid 4k+ for one day and breakfast was not included. Not worth the money.

Travel Month: Jan 2025

Room: Executive Room

Treebo Premium Twin Star has replied on Sun Mar 23 22:12:32 IST 2025

Dear Deepu Saju, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.

3.0

Average Stay

subhadip k. loyalty-icon

business

The location of the property is great! rooms are good. Room service is good. Bathroom needs more care. Brakefast is horrible!

Travel Month: Dec 2024

Room: Standard room

Treebo Premium Twin Star has replied on Sat Dec 21 15:11:32 IST 2024

Thank you for your review and for choosing our hotel.

3.0

Breakfast is on no use fix thali delivered in room

sachin.

solo

Average quality room and breakfast. Staff behaviour is also average little slow. Location wise in the centre

Travel Month: Dec 2024

Room: Executive Room

Treebo Premium Twin Star has replied on Sat Dec 21 15:08:34 IST 2024

Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

5.0

Excellent Stay

aman s.

couple

Stay was good. Polite staff and quick check in and check out. The room was neat and clean no complaints. Locality was accessible on the main road and many families were also staying there so very safe also. Would recommend

Travel Month: Dec 2024

Room: Standard room

Treebo Premium Twin Star has replied on Sat Dec 14 15:22:38 IST 2024

Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

1.0

Worst stay

shivasagar v.business

The room was dirty and too small. Staff are not service concerned. Breakfast served in a room which is very limited. Bedsheets were not washed and changed. Asked staff to change the bed sheets when checked in. Washrooms are not maintained well. Finally, this is not a 3 star property.

Travel Month: Oct 2024

Room: Standard room