Currency
INR

Review Of Itsy Hotels Mirra

Name: Itsy Hotels Mirra
Address: 34,VGP Selva Nagar Extension, Anna Nagar, 3rd Main Road, Velacherry, Chennai-600042, Chennai, 600042, IN
Price range: Itsy Hotels Mirra Price starts at INR 2,705/Night
Rating: 3.5

Velachery, Chennai | 2.2 km drive to IIT Madras

BOOK THIS NOW

User Rating & Reviews

everyone
group
couple
solo
business
family

3.5

Very Good

133 Ratings, 47 Reviews

excellent

24%

very good

37%

average

20%

poor

bad

11%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.6
Cleanliness3.2
Food3.4
Value For Money3.4
Facilities3.5
Security3.0

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the spacious rooms, good ambience, and cleanliness of the property, along with friendly staff. The breakfast options and location are noted as decent, adding to the appeal. However, several reviews highlight issues with maintenance, unavailability of front desk staff, and inconsistent service. A few guests also mentioned problems with water supply and some amenities not functioning properly.

Sort by:

Positive first

3.0

Disappointed

sudheesh.solo

They didn't even had a towel to give me. Unbearable foul smell in room. Breakfast was ok. Rest of the amenities were fine

Travel Month: Sep 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Oct 03 16:13:27 IST 2025

Dear Sudheesh Xavier, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

3.0

average experienc

preeti s.solo

location is accessible. amenities also above average food and services are pathetic..worst ever possible

Travel Month: Sep 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Sep 12 12:17:09 IST 2025

Dear preeti subnani, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely put in our best efforts to improve the food and services as suggested by you. Thank you for appreciating the amenities and location. We constantly strive to achieve greater levels of guest delight and reviews like yours only motivate us to perform better and aim higher. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

4.0

Good stay

thushara s.family

Spacious room, nice staff, neat room and water heater facilities. tiny lift though. food available. Spacious room, nice staff, neat room and water heater facilities. tiny lift though. food available.

Travel Month: Jul 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Aug 08 12:21:27 IST 2025

Dear Thushara Sudheish, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. Thank you for appreciating our staff and rooms. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

3.0

Stay at Itsy Mirra

shubham g.couple

The balcony door was not lockable, it had a broken latch, we were given that room without even inspecting, plus when we asked to change room, initially the staff was reluctant, they must understand this was hampering our safety. When finally we asked who will take responsibility if something happens, then they got convinced to change the room finally.

Travel Month: Apr 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri May 16 11:56:35 IST 2025

Dear Shubham, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

5.0

Excellent Stay

rithika k.family with 1 kid

Good place to stay and helpful staffs. Food was provided in time and safety is also very fine there.

Travel Month: Apr 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Apr 18 21:45:54 IST 2025

Dear Rithika, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and services. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

4.0

Good Stay

sitaram h.business

stayed for 2 nights. clean and spacious room. service is very poor. no servant coming on time. TV is not running.

Travel Month: Feb 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Tue Mar 18 17:18:25 IST 2025

Dear Guest We're grateful for your feedback. Our sincere apologies for any inconvenience caused. The room cleanliness is noted and we appreciate it. Concerning the service and TV issues, we're working towards improving this promptly. Your patience is highly valued. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

5.0

Excellent Stay

sreenand.

The stay was nice with all the facilities, the staff was also really friendly

Travel Month: Jan 2025

Room: Deluxe Room

Itsy Hotels Mirra has replied on Tue Mar 18 15:51:19 IST 2025

Dear Guest Thank you for your kind words! Our team is dedicated to providing top-notch services and a friendly atmosphere. I'm glad all facilities met your expectations. Your satisfaction is our priority. Come back soon! Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

4.0

Its y became my first choice

prashanth a.business

Its y has spacious room. Excellent service and in good location. Rooms are kept very clean. Can rate 9 out of 10.

Travel Month: Dec 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Sun Dec 15 19:40:31 IST 2024

Dear Prashanth, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. We look forward to having you back soon. Best Wishes, Treebo Hotels

4.0

Good Stay

lekhshikha.

The breakfast served was amazing, i really loved it. Really peaceful and beautiful rooms, very spacious. The staff is also really generous and polite. Available on one call. Thank you so much for having me.

Travel Month: Nov 2024

Room: Deluxe Room

5.0

Good hygiene and quality

prem s.couple

Good ambience. Staff was good. Quality breakfast served. I'm planning to stay one more time. Washrooms and bed was properly cleaned.

Travel Month: Oct 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Sun Dec 15 19:39:10 IST 2024

Dear Prem, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels

5.0

One of the best hotels to stay in chennai.

aditya k.family

I really enjoyed my stay in this hotel. The staff was very professional. The room was neat and clean. The facilities provided for this price pont was really unbelievable. Overall it was an excellent place to stay in

Travel Month: Oct 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Sun Oct 27 12:15:19 IST 2024

Dear Guest We are delighted to hear about your positive experience! Our staff takes pride in maintaining clean rooms and providing top-notch service. We always aim to provide great value for the price. Thank you for the high praise. Your satisfaction is our success! Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

5.0

Amazing place to stay

akshay s.

solo

Clean room, friendly receptionists good morning breakfast and morning coffee. Spacious rooms, good services.

Travel Month: Oct 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Thu Oct 17 15:15:45 IST 2024

Dear Guest Thank you for your wonderful review. We're glad to hear that you appreciated our clean rooms, friendly receptionists, breakfast, coffee, spacious rooms, and services. We always aim to provide a delightful stay for our guests. Your acknowledgment means a lot to us. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

2.0

Poor Stay

sankara k. loyalty-icon

solo

No one attends in reception. The nepali guy sleeps 💤 and doesn't even bother to check you out. Room chair is not clean. Tap broken in bathroom. Location poor and has no hotel or market access. AVOID.

Travel Month: Oct 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Thu Oct 10 21:15:12 IST 2024

Dear Guest I'm truly sorry for your unsatisfactory experience. I apologise for the lack of reception service and room condition. I assure you that immediate measures will be taken to rectify these. Please accept our apologies for any inconvenience. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

3.0

Average Stay

prabhu.

When turning on the ac or fan, dust circulates throughout the room, potentially causing health issues.

Travel Month: Sep 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Sun Oct 06 15:15:16 IST 2024

Dear Guest We acknowledge your concern about air quality. We regularly service our HVAC systems but will now employ additional rigorous cleaning protocols to mitigate potential dust issues. Safety is paramount to us. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

4.0

Good Stay

abdurahiman e. loyalty-icon

family

Room wide, bathroom good, water hard water, bed sheet and all need to be more new, ac and fan good, breakfast good, no tea bags, staff friendly

Travel Month: Sep 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Mon Sep 30 00:15:13 IST 2024

Dear Guest Thank you for your feedback! We are glad you liked our spacious room, well-maintained bathroom, air conditioning, fan facility, and breakfast. Additionally, we appreciate your kind words about our staff. We apologize for the hard water issue and the concern about our bedding. Your input on tea bags is also noted. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

4.0

Its y hotels mira chennai -1 day stay

ghani j.

business

Property location is good and peaceful, staff was helpful and also the food was good. Overall good experience with the hotel stay. Will definitely recommend to others thanks and regards javeed ahmed

Travel Month: Aug 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Aug 30 12:15:23 IST 2024

Dear Guest Dear Javeed Ahmed, We're incredibly grateful for your positive feedback! So glad our location, helpful staff, and tasty food made a positive impact on your stay. We look forward to welcoming you back. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

2.0

Poor Stay

pramod n.business

The service is poor. No breakfast in the morning. It's a new service apartment and the staff is not responsive. No hotels close by so if you need breakfast early, this is not the place to be in. Having said, the rooms are lavish, very clean, and has the necessary facilities for a peaceful stay. Its a new service apartment, so i guess they will take a few months to stabilize. Having said the price for the service is very reasonable

Travel Month: Jul 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Sat Aug 03 12:15:20 IST 2024

Dear Guest We're deeply sorry to hear about your recent experience with us. Your feedback is crucial and we're addressing the issues you pointed out with our in-room dining and staff responsiveness. Rest assured, we are in the process of recruiting experienced personnel to enhance our services. It's heartening to hear your praise for our clean, well-fitted rooms, and we're committed to making sure your next stay is more comfortable. We're grateful for your understanding as we work to improve. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

1.0

Very bad experience and will tell everyone in my circle about thi

prabir d.

family

First of all this is not a hotel, it's an apartment and no food service was available except the so-called south indian food breakfast. Secondly i have booked this for there person but we got only one bottle of water per day, the condition of bed was very bad, dirty room and bathroom as well thirdly the behaviour of all the staff was very bad, they didn't have the sense to talk.

Travel Month: Jul 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Mon Jul 22 03:15:12 IST 2024

Dear Guest I'm truly sorry for the inconveniences you faced during your stay. We aim to provide an excellent experience, but it seems we fell short. Please accept our apologies for the lack of meal diversity, the water bottle ration, and poorly maintained living conditions. Moreover, I'm deeply apologetic for our staff's behaviour and I assure you corrective actions will be taken. Your feedback is crucial for improving our services. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

4.0

Good Stay

krishna.business

Staff and rooms are good, i found this hotel from mmt, service is good a very pleasant stay experienced

Travel Month: Jun 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Mon Jun 17 21:15:13 IST 2024

Dear Guest Thank you for your kind words. We are glad you had a pleasant stay and enjoyed our services and rooms. We aim to continue providing a great experience for guests like you. Your feedback is much appreciated. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra

4.0

Good Stay

muralidharan s.couple

The surroundings are good, the bathroom is clean, and the well maintained room has enough space. Totally stay is good.

Travel Month: Jun 2024

Room: Deluxe Room

Itsy Hotels Mirra has replied on Fri Jun 14 15:15:09 IST 2024

Dear Guest Thank you for acknowledging our well-maintained rooms, cleanliness, and surroundings. We take pride in providing the best for our guests. We're glad to hear your stay was enjoyable. Best Regards, Hotel General Manager, Itsy By Treebo - Mirra