The property is well-located near UNESCO sites and has convenient access to public transport, making it easy to explore Mahabalipuram. While some guests appreciated the cleanliness and good food, many complained about the small, outdated rooms with poor maintenance. The swimming pool was highlighted as a positive, though it requires better upkeep. Staff service received mixed reviews, with some being friendly while others were described as rude and unprofessional, impacting the overall experience.