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Nungambakkam, Chennai | 2.9 km drive to US Consulate, Chennai
154 Ratings, 54 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is great for candidates visiting for visa appointments, conveniently located near the US Consulate. Guests have appreciated the spacious rooms and helpful staff. While the breakfast quality is noted as decent, the menu is limited, and food options beyond breakfast are lacking. Cleanliness issues like cockroaches and poorly maintained bathrooms have been mentioned, impacting overall experiences. Additionally, the ambience and hygiene seem to need some improvement.
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Poorly maintained
Poorly maintained. Lizard in the room making noise all night. Mosquitoes biting us in an AC room. AC is too difficult to operate. Fan either runs in speed 1 or 5 and makes noise. Washroom had poor maintenance. We checkout one day early and gave feedback for better maintenance
Room: Deluxe Room
Treebo Elan has replied on Fri Sep 19 12:24:47 IST 2025
Dear Nanditha Rao, Thank you for choosing to stay with us and sharing your valuable feedback. We are disappointed that you did not have a good experience. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Good Stay
things I liked - friendly and helpful staff, owner/manager extremely cooperative, and the spacious rooms things to improve- wifi connectivity for guest, breakfast , overall it was a nice stay things I liked - friendly and helpful staff, owner/manager extremely cooperative, and the spacious rooms things to improve- wifi connectivity for guest, breakfast , overall it was a nice stay.
Room: Superior Room
Treebo Elan has replied on Fri Aug 22 14:26:06 IST 2025
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff and the rooms. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Poor Stay
There were cockroaches in the room. Curtains were not proper. Air-condition was not working properly. Breakfast was not upto the mark and had only 2-3 options . Wifi was not working.
Room: Deluxe Room
Treebo Elan has replied on Mon Jul 07 07:24:42 IST 2025
Dear Manoj Goyal, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Good Stay
location was good, quiet and peaceful area, by uber in 10 mts can reach all places staff are very helpful very friendly and provided everything after asking but could improve by thoughtfully keeping tea bags, water, spoon, towels without asking stay was clean, beddings were comfortable curtains needed to be fixed up as hooks were broken staff were extremely polite and welcoming, gave all the help we needed promptly with amenities and answered all are questions clearly regarding directions and gave location suggestions based on our requirements. over all the stay was descent, can improve a bit more to make it more comfortable. would give 10/10 for the staff for their politeness, helpfulness, cleanliness and kind behaviour towards guests.
Room: Standard Room
Treebo Elan has replied on Mon Jun 23 11:54:39 IST 2025
Dear Nisha Ninan, Thank you very much for choosing to stay with us. Your heartwarming words of appreciation for our location, staff, and hospitality have been received with humble gratitude and genuine delight by all of us at the hotel. We will certainly look into the improvement areas highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We truly enjoyed hosting you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Not Satisfied
No AC working properly. Shifted two rooms. But no result.They maintain minimum temperature 28 degrees. Only advantage is near Chennai USA Biometrics. No breakfast given as promised.
Room: Deluxe Room
Treebo Elan has replied on Mon Jun 23 17:04:21 IST 2025
Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Not so pleasant experience with Trebo elan
Ok, the only positive is the room is big enough for a family of 4 and ac and TV are working fine. Also the location is convenient close enough for VAC. Now coming to the not so pleasant experience is the rest room attached was smelling very badly and even the smell would impact your room next. And we have seen at least one cockroach roaming in room which was not hygienic at all with kids around. Also food option was very limited (no resturant) and breakfast was served from outside only. Room service was not so prompt as we did not even asked for the extra bed that was paid for while booking. So the situation can be improved with quality pest control and better room service along with checking on restroom cleaness.
Room: Deluxe Room
Treebo Elan has replied on Tue May 27 22:42:48 IST 2025
Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. We are disappointed that we fell short this time, but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Very nice stay for the area
Great place for visa appointment candidates. The hotel is clean and well maintained. Staff is good and helpful. Food is not available at the property, only breakfast. The breakfast menu was very small, and I saw some cockroaches near the food. That's why I am only giving 4/5. I will definitely stay there again.
Room: Deluxe Room
Treebo Elan has replied on Mon Mar 31 16:12:05 IST 2025
Dear Rahul Chaudhary, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Below average stay experience
Property location is great but food and amenities are below average. Cleanliness is also not great.
Room: Deluxe Room
Treebo Elan has replied on Tue Mar 18 15:51:42 IST 2025
Dear Guest Thank you for your feedback. We apologize for any inconvenience. We're working to improve our amenities, food quality, and cleanliness. Your comments help in delivering a better service. Best Regards, Hotel General Manager, Treebo Trend Elan
Excellent Stay
Amazing, beautiful, best staff, great area, very quiet, and big rooms
Room: Deluxe Room
Treebo Elan has replied on Tue Mar 18 17:19:12 IST 2025
Dear Guest Thank you so much for your generous review. We're delighted to hear you appreciated our spacious rooms, quiet atmosphere, and excellent staff. We're glad you enjoyed your stay and the surrounding area. Gratitude is all ours! Best Regards, Hotel General Manager, Treebo Trend Elan
Excellent Stay
Decent & affordable stay. Proximity to well known places.
Room: Standard Room
Treebo Elan has replied on Tue Mar 18 17:19:16 IST 2025
Dear Guest We're thrilled to hear you enjoyed your stay and found our location convenient. Thank you for noting our affordability, we strive to create a valuable experience for our guests. Best Regards, Hotel General Manager, Treebo Trend Elan
unpleasant atmosphere
The ambience is not good. Feel unsafe. Breakfast was ok, but do not have variety. Overall experience just ok.
Room: Standard Room
Average Stay
The stay was okay but there were tiny cockroaches all over the place including bathroom (also a lizard) rest everything as average
Room: Standard Room
Treebo Elan has replied on Tue Oct 15 15:15:13 IST 2024
Dear Guest We're sorry to hear about your experience. Immediate measures are being taken to rectify the pest issue. Your feedback about the overall stay being average is noted. We're striving to improve our services. Best Regards, Hotel General Manager, Treebo Trend Elan
Terrible Stay
The bed sheets were not washed or was used s as no mot changed, place is not clean, not able to eat anything from there. It is kind of a local hotel. Next time book a better hi-tel hotel based on review. Reviews are also fake now a days.
Room: Standard Room
Treebo Elan has replied on Sat Oct 12 18:15:12 IST 2024
Dear Guest We're truly sorry to hear about your experience. Our team ensures cleanliness in our rooms, including linens. We apologize if we fell short. We have noted your concerns to better our services and hope to provide you an enhanced experience in the future. Best Regards, Hotel General Manager, Treebo Trend Elan
Rooms are suffocating.
Cons: rooms are suffocating, place i was leaving had the cigarette smoke smell. There were no water bottle or sanity kit(brush for paste. Seems many cockroaches in the room. Break fast is average.
Room: Deluxe Room
Treebo Elan has replied on Sun Oct 13 00:15:19 IST 2024
Dear Guest I'm terribly sorry for the discomfort you've experienced.\nWe regret that the cleanliness and amenities of the room were not up to standard. We're reinforcing our cleaning protocols.\nWe apologize for the inconvenience caused by the breakfast and promise to improve. Best Regards, Hotel General Manager, Treebo Trend Elan
Terrible Stay
I made a call prior to check in, the phone attender didnot show the patieance to answer my questions and disconnected the call. Its a home stay and did not have a quality of a hotel. No higienic bed and its itching and bathroom are not cleaned and smelly. Ac has no enough cooling, single bed has not enough room to stretch my body comfortably.
Room: Standard Room
Treebo Elan has replied on Sat Sep 14 21:15:29 IST 2024
Dear Guest I'm extremely sorry for the inconveniences you’ve experienced. I apologize for the behaviour of our staff over the phone, that's not the level of service we strive for. It's concerning to hear about the lack of cleanliness and hygiene in your room. Your comfort is our priority and we obviously failed to provide that. I assure you, our AC units and room sizes usually receive positive feedback. I'll pass your notes to our maintenance and housekeeping team for immediate improvement. Your feedback is vital for us to better our services. Best Regards, Hotel General Manager, Treebo Trend Elan
Good Stay
2. Half inch bend 45. Half inch 45 4 or bend 2
Room: Deluxe Room
Treebo Elan has replied on Sun Jul 21 15:15:11 IST 2024
Dear Guest We appreciate your rating and feedback. If you refer to any amenity or aspects of our hotel, could you please elaborate for improvement? Thank you. Best Regards, Hotel General Manager, Treebo Trend Elan
Decent property
Clean rooms, well maintained, location is peaceful. Staff was helpfull. Location near us embassy 5min walking distance.
Room: Economy Room
Treebo Elan has replied on Thu Jun 06 15:15:42 IST 2024
Dear Guest Thank you so much for appreciating our well-maintained rooms and courteous staff. We're glad our peaceful location and proximity to the US Embassy added convenience to your stay. Best Regards, Hotel General Manager, Treebo Trend Elan
Clean and well-maintained.
The hotel was good and decent to stay near chennai vac. It had a pleasant stay, the bathroom was cleaned, and the bed was comfortable. Staff were very friendly, and service was excellent.
Room: Standard Room
Treebo Elan has replied on Wed May 22 12:15:28 IST 2024
Dear Guest Thank you for your kind review. We're pleased you found our hotel pleasant and comfortable, and appreciated our clean facilities. Delighted our friendly staff and excellent service impressed you. It was an honor to host you. Best Regards, Hotel General Manager, Treebo Trend Elan
2900 for nothing
No wifi, bedsheets and pillow cover not changed, no toiletries were please. Very much over prized.
Room: Economy Room
Treebo Elan has replied on Wed May 15 15:15:22 IST 2024
Dear Guest We're truly sorry to read about your disappointing experience. We apologize for the inconvenience caused due to the wifi, bedding, and toiletries issue. We take note of your feedback regarding pricing, and we assure you we'll work on these areas to ensure a better experience in the future. Best Regards, Hotel General Manager, Treebo Trend Elan
Average Stay
businessI was given a ground floor corner room beside the store room with no ventilation wherein i paid 2600 for 1 night + additional 2200 since i was checking out at 9pm next day.
Room: Economy Room
Treebo Elan has replied on Tue May 14 12:22:00 IST 2024
Dear Guest We appreciate your feedback on your recent stay. We apologize if your room did not meet expectations, particularly with regard to its location and ventilation. For future stays, we offer a range of room options that would cater to your requirements better. Regarding the additional charges, they are applied for late check-outs. We are always looking to improve and your input is valuable to us. Best Regards, Hotel General Manager, Treebo Trend Elan
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