Upon entering the room, i immediately noticed several issues that were far below acceptable standards: 1. The room and washroom were both dirty, with visible dirt and grime. 2. The bed sheets and pillow covers were stained and appeared unwashed. 3. There was a significant water problem in the toilet, which caused further inconvenience. These issues made my stay extremely uncomfortable and did not align with the expectations set by the booking. I chose your hotel based on positive reviews and the standards outlined on makemytrip, but my experience has been disappointing and frustrating. I kindly request that you address these issues promptly and take appropriate actions to ensure that future guests do not face similar problems. Additionally, i would appreciate a refund or some form of compensation for the inconvenience caused during my stay.