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Matiala, Delhi | 10 minutes walk to Nawada Metro Station
26 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the supportive manager and the property’s good location near food and medical shops. However, there are significant concerns about cleanliness, with many reviewers mentioning dirty rooms and bathrooms. Staff behavior seems inconsistent, with reports of rudeness and extra charges. Guests also noted long wait times for check-in and issues with room facilities like AC and TV.
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Terrible Stay
First staff behavior is very bad Room are not clean Ac not working No privacy because keys are not given by hotel staff Washroom not clean No power backup for electricity
Room: Classic
fantastic
good behaviour with us and supportive and help also to give anything if you want anything call them with in 10 min they give
Room: Classic
Worst hotel ever i had seen. Manager charge extra
Extra money had been charged. Extremely poor conditions of rooms. Poor. Hygiene too. Dirty bed sheets( not changed).
Room: Classic
Worst hotel i ever visit
There is no absolutely no facilities available and rooms are very dirty, no water in washrooms
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Fri Apr 08 11:52:45 IST 2022
Hi, hemant! we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, ivy
hotel review
सही लोकशन पर है । आस पास खाने पीने की दुकान ओर मेडिकल भी है । रूम में खाना ले जा सकते है। मैनेजर प्यार से बात करते है । जो सही हो वही बताते है । लेकिन कस्टमर के बोलने पर उसके हिसाब से मदद भी कर देते है।
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Fri Mar 18 08:00:01 IST 2022
That's what we love to hear, laxman singh tanwar! give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, sagar
Rooms was not good
Room was too small. Smell badly. No social distancing. No soap in Washroom. I have to wait for almost 30 minute for get a room. No temperature check. No mask on a face. Totally waste of money. Please don't go for it. Waste of money.
Room: Classic (2X)
Unprofessional staff
They do not accept online bookings and prefer booking on the counter. Initially refused to give me the room and then finally had a talk with MMT guys. Gave me room, 1 hour 30 minutes late.
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Sat Mar 21 14:55:56 IST 2020
Something like this should not to have happened, Ankit. We are extremely apologetic to hear such kind of hassle faced however, this has been highlighted with our team to take necessary action so that such issues do not get repeated again. Regards, Ravi.
Very dirty place
Rooms was very dirty, also Hotel people was not excepting paid bookings as they said they are not getting money from Oyo
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Fri Jan 31 13:05:08 IST 2020
Sorry for the discommode, Naveen. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Suresh!
Worst Hotel ever
Please never ever book for Oyo One Plus One Hotel. As they make their guest fool
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Sun Jan 19 23:13:57 IST 2020
Sorry for the hassle you faced, Madhu! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Paid booking not excepted
Hotel people was asking for more money even after full advance paid booking
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Wed Nov 13 12:34:33 IST 2019
Hi Naveen! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Poorav!
Terrible experience to stay in this hotel
Poor room condition, bedsheet not cleaned, wait for 2 hours to get checked in.
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Thu Oct 31 21:21:47 IST 2019
Hi Deepak, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Suresh!
Worth stay in Delhi
I would urge everyone not to include breakfast while booking the hotel. The staff behavior was very rude.
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Thu Sep 26 18:34:54 IST 2019
Hi, Aman! We are extremely apologetic to know that your experience with us has not been a pleasant One and we would definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal
Bad experience
Tv was not working, ac does not have remote, neighbour and staff noise was there full night could not sleep. Late breakfast.
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Fri Sep 27 18:58:33 IST 2019
We are so disappointed to hear such kind of experience, Preeti! Being a visitor, we do realize how team it feels in such circumstances, however, we ve shared the feedback to our relevant immediately to rectify the issue. Hope to serve you better in future. Regards, Navneet
Good Stay
In market so no problem about food and snacks
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Wed Sep 25 19:03:46 IST 2019
Hi, Rohit! We are glad to See you liked our services. Keep this love coming) regards, Rahul
Worst hotel
It took 2 hours for me to get room. They refused room cause I got discount from Oyo. Staff started misbehaving.
Room: Classic (2X)
Hotel O Plus One Hotel Residency has replied on Fri Sep 27 18:58:34 IST 2019
Something like this shouldn't have happened, Pradeesh! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin.
First time With MMT, and I liked It.
Awesome deal with cool hotel, no problems, enough space, little noise in the reception, but nothing much to worry, I would love to visit here again.
Room: Classic (2X)
Good Stay
The place is fine. Location is easily accessible. One thing which I felt was annoying that they entered the room for housekeeping (was not needed) in my absence. Overall the experience was good.
Room: Classic (2X)
Good service.
Location matiala road nawada chowk 500 meter approx distance.
Room: Classic (2X)
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