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Salt Lake City, Kolkata
44 Ratings
Last 10 Customer Ratings (Latest First)
Cosy and comfortable stay
The stay was very pleasant. It was warm and cozy. The staff was good and cooperative. Location is a very prime and good locality of saltlake.
Room: Classic
Awesome room and staff
The hot was clean and well maintained. Staffs were descent and well mannered. They helped a lot during my stay. Room amenities are so nice.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Tue Feb 11 08:31:29 IST 2020
Delighted to hear your such lovely words of praise, Kunal Jain! We will work round the clock to meet up to your expectations and appreciate your equitable efforts in sharing your feedback which always helps us growing. Looking forward to enhance your experience to your next visit with us. Regards, Vishal
Ohkk
Staff is very cooperative but food availability is the problem
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Mon Nov 11 23:05:12 IST 2019
Hi, julie! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
An average stay
familyAn average stay, I knew it would not be great but chose it as it was closer to my destination
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Mon Oct 14 18:57:45 IST 2019
Hi, Amit! Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Rachit
Worst exp
Worst stay, terrible owner, greedy concept
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Mon Sep 30 16:54:17 IST 2019
Hi, Mukesh! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Vishal
It is behind the market. To take food from the locality so you have to maintain time
It is good for friends, corporates and family.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Sat Aug 31 20:55:45 IST 2019
Hi, Tushar! Appreciate your valuable feedback. That s what always motivate us to enhance your experience with us. Looking forward to hosting you soon with superb experience further. Regards, Jamil
Nice place, don't expect too much
The locality is extremely peaceful and nice the hotel was cleaned but the rooms were not up to the mark, the food was also nice. I would rate it 3 out of 5.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Wed Aug 21 21:03:12 IST 2019
Hi, Keshav! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Worst stay
Location is good, food is worst and after paying full amount in advance they can't allow me to check-in as they asking for more money what the mess is this so I can't suggest any one to stay there.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Mon Aug 19 18:55:00 IST 2019
Hi, Rahul! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit
Not happy with hotel services
AC was leaking water. I complained about that hour after check-in but no action is taken, and food items are too costly. I will suggest not to take foods from the hotel kitchen
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Wed Aug 14 19:07:18 IST 2019
Hi, Pintu! Thanks for rating us positively and we do apologize for the issue faced. Your ideas and suggestions always motivate us to improve our services further. Regards, Himanshi
Excellent Stay
Hotel is good and the staff was very supportive. Location is ok. I booked from MMT and which is so economical. Overall best from my experience.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Thu Jul 25 07:55:59 IST 2019
Hi, saurabh kumar! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Amit
Terrible Stay
I booked this hotel through make my trip by paying full amount. While checking they as additional money, without any reason. During checkout they did nit allow to checkout with paying money. I called make my trip for help at 3 am, but received no help.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Thu Jul 04 18:37:27 IST 2019
Hi, Akarsh! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully controlled and eliminated to the maximum extent. Regards, Pravin
Relax.
It's a wonderful stay amazing staff, need clean up the room. Overall experience was outstanding. Next time planning to stay.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Wed Jun 26 20:43:21 IST 2019
Hi, Ravi! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rahul.
Terrible Stay
They charge extra for the rooms apart from what you have paid in MakeMyTrip.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Fri Jun 21 23:43:08 IST 2019
Hi, Mrinal! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead. Regards, Rahul
Good
Good Stay.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Thu Jun 06 13:47:27 IST 2019
Thank you so very much, Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down.
Terrible Stay
Charged extra even after full payment
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Thu Jun 06 13:47:27 IST 2019
Dear Guest, sorry for the discommode. Thanks for notifying us and will surely work towards better guest experience in the future.
Service
Charged extra after full payment was made in advance. Did not gave the invoice. Not proper behaviour.
Room: Classic (2X)
Hotel O Next Generation Guest House has replied on Tue Jun 11 22:21:36 IST 2019
Hi, Suman! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal
Good Stay
Good hotel and staff, fully satisfy.
Room: Classic Room
Hotel O Next Generation Guest House has replied on Sat Apr 20 18:20:34 IST 2019
Hey Shailesh, glad to hear your review. We are so happy that you liked our services. Regards, Amit
Bad it was
No facilities n facilitator n the hotel is in an obscure location
Room: Classic Room
Hotel O Next Generation Guest House has replied on Fri Apr 26 14:56:43 IST 2019
Hi, Samrat! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Terrible Stay
Very bad. Not professional. Don't ever make anyone suffer by sending to this place.
Kept me waiting for 2 hours before allocation of room. And finally shifted me to some other place saying room is not available although I have booked and paid before 5 days.
Room: Classic Room
Perfect room
The room is clean, the bathroom is clean, service is great, food is great and overall I would say I can actually stay second time here. Just one thing which is not there is cleaning of room in the morning- no room cleaning service.
Great room service, enjoyed the stay.
Room: Classic Room
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