The property has received mixed reviews, with several guests highlighting poor cleanliness and bad service. Complaints include dirty rooms, mattresses, and bathrooms, along with issues like rude staff and communication gaps. However, some guests appreciated the excellent location, highlighting its proximity to shopping areas. A few positive remarks mentioned helpful staff and comfortable beds, though these were overshadowed by reports of being overcharged and inadequate facilities. Overall, cleanliness and service seem to be major concerns here.