Mayfair Lagoon

Mayfair Lagoon has replied on Mon Sep 22 18:39:58 IST 2025

Dear NEHA THAKORE, We're thrilled to hear that you appreciated the art, artifacts, vintage cars, and beautiful seating areas in our property. We're pleased that you found our amenities up to your satisfaction too. We have taken your feedback about our staff's knowledge regarding the property and its facilities onboard. It's critical for us to ensure our visitors are well-informed. We love the idea of offering a quick briefing to first-time guests at the check-in itself. Your suggestion of educating guests about the restaurants and other facilities in the property will be taken up with our training department and implemented at the earliest to enhance our guest experience. Do visit us again for a better and well-informed experience. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Mon Sep 22 18:40:14 IST 2025

Dear Biswa Bhusan Parida, We're delighted to hear that you had a peaceful stay at our establishment and enjoyed the food we serve. Your valuable feedback provides us with insights that allow us to continuously improve our guest experiences. We understand the renovations may have caused some disruption during your stay. While this is necessary to elevate our guest experience, we always strive to minimize the impact on our guests. We appreciate your patience during this period and your kind understanding that any such inconveniences were manageable. We look forward to seeing you again after the renovations, where you may enjoy our updated facilities along with the good food you've come to enjoy. Once again, we appreciate your insights and your patronage. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Mon Sep 15 23:28:49 IST 2025

Dear Ipsita Pal, I appreciate you taking the time to share your feedback with us. It seems there may have been a misunderstanding or miscommunication on our part during your visit. We value your input as it helps us to improve and provide better service. It's important to us that our staff communicates with guest clearly with respect. I assure you this incident will be reviewed and if necessary, proper training will be provided to ensure it does not happen again. We hope this one incident won't deter you from visiting us again in the future as we strive to provide an enjoyable dining experience for all our customers. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Mayfair Convention

Mayfair Lagoon has replied on Thu Sep 11 23:24:39 IST 2025

Dear Harshavardhan Abburi, We're overjoyed to hear you hold Mayfair Hotel in such high regard! Your positive feedback means the world to us. We aim to provide an enriched experience for our guests and it's wonderful to know we succeeded during your stay in Bhubaneswar. Your recommendation is appreciated greatly and is a powerful testament to the quality of service our guests can expect. We look forward to welcoming you back in the future for another stellar experience! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon

Dear Amol Dhas, It's a delight to read your heartfelt review about your stay at Mayfair Lagoon. We are ecstatic to know that you, along with your wife, Ruchika, and your son, Avyukt, enjoyed your time with us. Your kind words highlighting our picturesque property, meticulous attention to detail, and hospitable staff are deeply appreciated. We love how you described us as "not just about luxury; it’s about emotions, experiences, and unforgettable family moments", as this is precisely what we aim to deliver to all our guests. Your high recommendation means a lot to us and motivates us to maintain our high standards of hospitality and service. We look forward to crafting more joyous memories for you and your loved ones on your future visits to Bhubaneswar. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Thu Aug 21 00:43:39 IST 2025

Dear Munia Roy Choudhury, We're absolutely thrilled to hear how much you loved your stay at Mayfair Lagoon. Our team does take exceptional effort to make sure every nuance of our property, ranging from its ornate decorations to the carefully prepared food, captures the heart of our valued guests. It brings us immense joy to know we have left such a lasting impression. We agree, there is an undeniable charm to the Lagoon view during the monsoon season. That you've made such treasured memories at our property is testament to our commitment to creating unique and unforgettable experiences. We take your kind words as a motivation to continually improve and guarantee the same level of service every time. It was truly our pleasure to serve you and we look forward to welcoming you back to create more memorable moments. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Thu Aug 21 00:44:02 IST 2025

Dear Abhilash Seth, We're incredibly pleased to hear that you had such a wonderful time! Your positive feedback is music to our ears and we’re delighted our team was able to make your visit memorable. Your words inspire us to strive for excellence in our services. It's wonderful to know you'll be returning - we can't wait to see you again! Your continued support truly means a lot to us. We look forward to serving you again soon. Do let us know if there’s anything specific you’re looking forward to on your next visit, we’d be more than happy to make necessary arrangements to enhance your experience. Enjoy your day! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Wed Aug 13 00:48:39 IST 2025

Dear Jaish Prusty, We are thrilled to hear such great words! It's always a complete joy to hear our guests had a rewarding experience with us. We strive to provide a pleasant stay to all our guests, and your appreciation confirms that we are heading in the right direction. We are glad to note that you found our hotel beautiful and the stay was awesome for you. It's especially encouraging to hear that you had a good time here. Our team will be pleased to learn of your high praise, as they work diligently to ensure our guests have a fulfilling experience. We look forward to serving you again in the future. Regards, Shubhamoy Banerjee Resor

Mayfair Lagoon has replied on Wed Aug 13 00:49:42 IST 2025

Dear, We really appreciate your constructive feedback regarding the restaurant service at our establishment. All our teams are committed to providing comprehensive and top-notch services to our valuable customers. It's wonderful to read about the cleanliness of the room, satisfying housekeeping service, and pleasant reception, and we're glad that these aspects of your stay met your expectations. Regarding the restaurant service, we acknowledge the critical importance of food and beverage services in the overall experience of our guests. Your feedback, therefore, is very valuable to us, as it helps us identify areas for improvement. We are committed to improving our restaurant services based on your feedback. We will work on training our staff to enhance their efficiency, improving our menu options to include a variety of choices, as well as streamlining our foodservice processes to ensure timely delivery. It's our ultimate goal to provide a seamless experience from check-in to check-out, inclusive of all amenities offered at our hotel. We're looking forward to having you stay with us again and demonstrating our improved restaurant service. Regards, Shubhamoy Banerjee ResortManager

Mayfair Lagoon has replied on Thu Jul 17 17:46:02 IST 2025

Dear Milan Sahoo, We're overjoyed to hear about your pleasant experience with us. It's fantastic to learn that you found our food to be good, and our team's behavior met your expectations. We're glad to know that the ambiance of our outdoor area added value to your experience and you appreciated the convenience of our carrying facilities designed for our guests' comfort. Your positive feedback boosts our spirit to provide best in class service. We aim to continue to provide this level of satisfaction to all our customers. Your comments will be passed on to our team which will certainly motivate them. We would love to see you again, offering The same quality of food, service, and comfort. If you have any more suggestions or comments, feel free to share. Your opinion matters! Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Tue Jul 01 23:39:14 IST 2025

Dear Saikat Chakraborty, We are thrilled to hear your fantastic feedback about our property, staff, and food! Your praises about our team's behavior, the quality of our meals, and our resort's location are really appreciated. It seems like you had an 'awesome' experience throughout your visit, which is definitely what we strive for. Your satisfaction is our greatest reward. Having guests like you who leave feeling their expectations have not only been met, but exceeded, is the reason we love what we do! It's always our goal to provide a fantastic experience for our guests, and we're glad to know we've been successful in achieving that during your stay. Please do consider us again for your next vacation or getaway, as we would be truly delighted to host you once more. It has been a great joy serving you. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Sun Jun 22 16:44:36 IST 2025

Dear Mr Pralaya Nath Chatterjee, Namaskar! We're thrilled to hear that you fully enjoyed your stay with us and managed to explore all the amenities and features we have to offer. It is truly pleasing to see our guests appreciating the vast space, meticulous decoration, and the various attention-grabbing items such as our fantastic sculptures, vintage cars, and private jet. Our aim has always been to provide a comprehensive experience beyond just accommodation, including a touch of history, entertainment and recreational facilities. Therefore, your positive feedback about our greenery, playing area, swimming pool, gym, restaurants, and large-sized rooms with balconies truly brings us joy. We look forward to further wonderful interactions in the future and promise to keep enhancing our services to make your next stay even more memorable. Regards, Shubhamoy Banerjee Resort Manager

Mayfair Lagoon has replied on Sat Jun 14 19:36:13 IST 2025

Dear Mr Pramesh Bhatnagar, We're delighted to hear that you enjoyed your stay at Mayfair Lagoon and appreciate the time you've taken to share your feedback. It's wonderful to know you enjoyed our location, the landscaping, and the presence of plenty of spaces to walk around. Our culinary team shall be thrilled to learn that their efforts to deliver good food were well-received too. We've always believed in offering our guests a peaceful oasis away from the hustle-and-bustle, and it's encouraging to hear that you were able to appreciate it. We are committed to providing our guests a fully immersive experience with nature and luxury that is unique to Mayfair Lagoon. Your feedback acts as a great motivator for our team to continue delivering high levels of service consistently. We look forward to welcoming you back and aim to satisfy your palatial tastes once more. Regards, Shubhamoy Banerjee General Manager Mayfair Lagoon & Convention

Mayfair Lagoon has replied on Mon Jun 02 16:52:02 IST 2025

Dear Jameetsingh Chhabra, We're genuinely sorry to learn about the concerns you've expressed, both about the noise and the discrepancy in breakfast pricing. Your confusion and discomfort are completely understandable. As for the noise, we're examining any areas that would prompt this situation and putting in place preventive measures. Concerning the breakfast charges, it appears there might have been a misunderstanding. The base fee is indeed 600 per person, but some menu choices are available at an added cost. We are very sorry for any lack of understanding or compassion from our staff and promise to immediately address these issues with our team. We always strive to deliver an excellent experience to all our guests and we're very sorry to learn that we fell short this time. We hope you will give us another opportunity to serve you in the future with better services. We are committed to making sure your future stays do not mirror this regretful experience. Regards, Shubhamoy Banerjee General Manager