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Review Of Hotel New Zam Zam

Near Main Gulmarg Market, Gulmarg | 4 minutes walk to Main Gulmarg Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.3
    Good

    56 Ratings

    excellent
    20%
    very good
    25%
    average
    21%
    poor
    20%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 4
    • 4
    • 5
    • 4
    • 4
    • 4
    • 2

    Rating Categories

    • Location4.3
    • Cleanliness3.1
    • Room3.2
    • Value For Money3.5
    • Food3.2
    • Facilities3.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the excellent location of the property, close to the main market and offering stunning views of the valley and snow-capped hills. The friendly staff is often highlighted for their helpfulness and cooperation. However, many reviews mention that the rooms need repairs, cleanliness is an issue, and food quality varies. Some enjoy peaceful stays, while others face discomfort due to poor maintenance.

    1.0

    It's ok

    kadirvelu c.family

    I never recommend, rooms needs repair

    Travel Month: May 2019

    Room: DELUXE ROOM

    5.0

    Staff are v good, food also good

    shahud a.

    I recommend others to visit, they are really helpful.
    It is good, I recommend others to visit this hotel.

    Travel Month: Dec 2018

    Room: DELUXE ROOM

    4.0

    Pahalagam stay

    vishal.family

    I was stay at this hotel in the June 2017. Location of Volga hotel is excellent in main market of pahalagam. Room was clean power backup of light also available. All staff of hotel is very friendly. Thanks to all staff for their support.

    Travel Month: Jun 2017

    Room: Deluxe

    4.0

    A very nice place to stay

    amarnath s.couple

    Location was fantastic, just next to the main market.. One can get a peaceful and pleasant stay... Our room had the best view of entire valley and frozen hill top. Washroom is clean but needs to be re floored.

    Travel Month: May 2017

    Room: Deluxe

    5.0

    Great Stay

    sparsh b.couple

    Really very nice hotel ... Location is awesome .. Outside view of from the balcony is great Hotel manager is very helpful and nice .., due to strike in Kashmir we were not able to reach Gulmarg on the day we booked the hotel, on just one request, hotel management easily shifted my reservation to next day. We really appreciate this.

    Travel Month: Apr 2017

    Room: Deluxe

    4.0

    Average hotel

    sunil.family

    Location is pretty good. Catering service is OK and can be used for. But room and room service is not so good. Power was fluctuating all the time I stayed there. Toilet conditions were bad and dirty. Not recommended.

    Travel Month: Jun 2016

    Room: Deluxe

    4.0

    Good rest house in the top hill

    ajithesh b.group

    This hotel has a good room, provides a awesome view, it is located at the top of the hill, from here you will be able to see the hill tops, snow peaks, it is opp to the golf course too. WiFi has less coverage, rooms near the entrance will get coverage but other rooms will not, TV wasn't working. Bathrooms were clean.

    Travel Month: Jul 2016

    Room: Deluxe

    4.0

    Good hotel and staff

    aman k.family

    Hotel is ok. Staff is very helpful. Location is good as well. Food in the Hotel Restaurant is not at all good. You can sit outside the hotel and enjoy the view of Gulmarg. Some of the rooms are very spacious while others are a little compact with no view.

    Travel Month: Jun 2016

    Room: Deluxe

    2.0

    Awful stay & renovation needed

    rohit v.couple

    Situated in good location but there was no cleanliness. Washroom, bed and blanket were in horrifying condition. Poor Wi-Fi connectivity, an old construction. Overall, renovation is needed, hope necessary changes are made.

    Travel Month: Jun 2016

    Room: Deluxe

    5.0

    Excellent Hotel

    pushpendra s.family

    Good Hotel at reasonable prices. We were there with the family and we were looking for a hotel in peace and this hotel was up to our marks. Rooms were very good and widely open and airy. Services from the hotel staff was also good and supportive. Overall it was nice stay... Must recommended...

    Travel Month: Jun 2016

    Room: Deluxe

    5.0

    Excellent hotel at very reasonable prices

    virendra s.family

    Excellent hotel at very reasonable prices. Location is very good and near to Shiv temple... Must stay at hotel.. Gondola Ride was just 15 to 20 minutes walking distance from the hotel. Hotel staff is also good and very cooperative. We stayed there for one night and everyone enjoyed the stay there...

    Travel Month: Jun 2016

    Room: Deluxe

    3.0

    Ok type but must avoid if have other avenues

    benugopal m.couple

    OK type but must avoid if have other avenues. The rooms are not so clean and service staff is not so cooperative. However, location wise its good. Good for budget stay in case of urgency and contingency.

    Travel Month: Jun 2016

    Room: Deluxe

    5.0

    Cheap and best place to stay with family

    nidhi r.group

    Cheap and best place to stay with family. Easy to reach and access. Excellent front view. Right on the road, no need to ask for the location. Nice interior. Good wi-fi internet service. Rooms are spacious and well clean with washroom also very clean.

    Travel Month: Jun 2016

    Room: Deluxe

    2.0

    Poor Stay

    abdur r.family

    The hotel is situated at good place, but clearness is zero the bedsheets are very dirty, wifi connection is weak. The staff behaviour is ok, food quality is average, location of the hotel is far from main sightseeing area. Overall the hotel is not good for anything.

    Travel Month: Jul 2015

    Room: Deluxe

    5.0

    Excellent location and view from this hotel is really awesome

    p k.family

    One can enjoy the kashmir view from the balcony of this hotel.

    Travel Month: May 2014

    Room: Deluxe

    3.0

    not a good hotel

    sachin g.family

    Will not recommend stay in this hotel.

    Travel Month: May 2014

    Room: Deluxe

    4.0

    Good Stay

    hemali s.family

    The location of hotel is perfect around mountain and greenery. Market and Mandir is nearby only. No heater is available. Jain food on request was available with limited choices. They provide hot bed facilities but in chilling cold it was not much useful. Picturesque location is perfect for clicking photos.

    Travel Month: Nov 2014

    Room: Deluxe

    3.0

    Bad Experince no proper hotel.

    vineet j.family

    Food quality and cleanliness is not proper.

    Travel Month: May 2014

    Room: Deluxe

    3.0

    It was an average experience.

    sagnik c.family

    Attending staff Mr Gulam was polite and good. Location wise good. Gondola and other locations are at walkable distance. My room had a cosy balcony from where view was good. It was having unexpected snow fall in J& K during my visit in March 14. There was frequent powercuts and geyser was not working due to very low voltage.

    Travel Month: Mar 2014

    Room: Deluxe

    5.0

    its good

    sangeeta g.family

    Hotel is good and staff is very good.

    Travel Month: Jun 2014

    Room: Deluxe

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