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Review Of Hotel Gajapati0123401234

Puri, Puri | 1.7 km drive to Shree Jagannath Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    165 Ratings, 89 Reviews

    excellent
    13%
    very good
    26%
    average
    25%
    poor
    15%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 4
    • 3
    • 1
    • 4
    • 3
    • 1
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness2.9
    • Room3.0
    • Food3.2
    • Hospitality3.4
    • Value For Money2.5

    Sort by:

    Positive first
    2.0

    Poor Stay

    diwakar t.business

    बहुत बहुत खराब होटल था उसका उसके स्टाफ को बहुत बतमीज़ थे और पूरा रूम बहुत गंदा और बदबू आ रही थी एक्स्ट्रा बेड का पैसा लिया में make trip के दुवारा दिए गए इस होटल और make my Trip के इस काम से बहुत दुखी हूं और मेरा पूरा पैसा बर्बाद किया अब शायद मैं makemy trip से कोई सर्विस न लू धन्यवाद

    Travel Month: Oct 2025

    Room: Standard Room

    1.0

    Terrible Stay

    amit m.family with 1 kid

    Hotel rooms are small in size and stinking all the time.. Locks are broken Woods have termite Ignorance to customer for breakfast.. no time followed No mineral water availability People demand extra cash from our driver Overall pathetic experience

    Travel Month: Apr 2025

    Room: Standard Room

    Hotel Gajapati has replied on Thu May 08 08:46:20 IST 2025

    Thank you for your feedback. We sincerely apologize for the inconveniences you faced during your stay. We take We appreciate your feedback and apologize for your experience. Our hotel is committed to providing quality service, and we take your concerns seriously. We are currently addressing the issues you mentioned regarding room conditions and maintenance. Please note that breakfast is served until 11 AM. We assure you that our staff does not demand cash from drivers, as we strive to maintain a professional environment. Your comments will help us improve our services for future guests. Thank you for bringing these matters to our attention.

    2.0

    Poor Stay

    gaurav a.loyalty-iconfamily

    No cleanliness, bathroom is too small, poor service, poor folding no cooperation.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Gajapati has replied on Thu May 08 09:06:52 IST 2025

    We apologize for your experience during your stay. Cleanliness and service are our top priorities, and we take your feedback seriously. We strive to always cooperate with our guests to ensure their comfort and satisfaction. Your comments regarding the bathroom size and folding issues have been noted, and we will work to improve in these areas. Thank you for bringing this to our attention, as it helps us enhance our services.

    3.0

    Average Stay

    ayan b.loyalty-icon

    Hotel was average because furnitures were very dirty and old. Restaurant food was too costly

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Standard Room

    Hotel Gajapati has replied on Thu May 08 09:12:18 IST 2025

    Thank you for your feedback. We apologize that your experience did not meet your expectations due to the condition of the furniture and the pricing of our restaurant food. We value your comments and will address these concerns with our team as we strive to improve our offerings. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

    3.0

    Average experience

    saurabh k.family

    We are there for 2 nights and stay was average, no bottled water for free, extra bed cost me 1200 for 2 nights. Location is near to beach but not in front of beach. No view of beach.

    Travel Month: Nov 2024

    Room: Ac Economical Room

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    1.0

    Poor

    bhaskar g.family

    We are booked Stand Room . Standard Room was horrible. Then they upgraded me to Delux room due to less occupancy during my stay. Delux room (#103)also have leakage from the toilet ceiling. They don't provide Dental kit , shaving kit, wifi was not working in side the room. Made several complaints but they don't listen. They provide complimentary drinking water ( actually tap water) Restaurant menu are fixed. As a guest you have to follow their menu. If you book this hotel You have to compromise with them. We stayed in Gajapati in 2015 . Drastically detoriated . Not good for family Staff are good. They are polite . Management are not serious about their Guest.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Standard Room

    2.0

    Poor Stay.

    bhaskar g.family

    We are booked Stand Room . Standard Room was horrible. Then they upgraded me to Delux room due to less occupancy during my stay. Delux room (#103)also have leakage from the toilet ceiling. They don't provide Dental kit , shaving kit, wifi was not working in side the room. Made several complaints but they don't listen. They provide complimentary drinking water ( actually tap water) Restaurant menu are fixed. As a guest you have to follow their menu. If you book this hotel You have to compromise with them. We stayed in Gajapati in 2015 . Drastically detoriated . Not good for family Staff are good. They are polite . Management are not serious about their Guest.

    Travel Month: Oct 2024

    Room: Standard Room

    4.0

    Good service, good behavior and ratings 4 star

    nathu n.family

    Super hotel gajapati and very good service new marine drive rd, baliapanda, puri, odisha 752001 friendly and personal service the staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay there again. "

    Travel Month: Sep 2024

    Room: Standard Room

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    Hotel Gajapati

    Thank you for your wonderful feedback about Super Hotel Gajapati! We're thrilled to hear that you enjoyed our friendly and personal service, as well as our convenient location near shopping, transport, and tourist sites. Our team takes pride in being helpful and accommodating, and it’s gratifying to know that we met your needs. We look forward to welcoming you back for another enjoyable stay!

    1.0

    Terrible Stay

    prakash.family

    No hygin, no service, bad-sheet not cleaned, even not given a water bottle too, railway station sleep is better than staying in dis hotel

    Travel Month: Jul 2024

    Room: Deluxe Room

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    Hotel Gajapati has replied on Thu May 08 09:23:53 IST 2025

    Thank you for sharing your feedback. We sincerely apologize for the lack of hygiene and service you experienced during your stay. Cleanliness is a top priority for us, and we are sorry that your room was not properly prepared. Additionally, we regret that you did not receive amenities like a water bottle. Your comments are valuable, and we will address these issues with our team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.

    1.0

    Review of a bad experience.

    goutam p.loyalty-iconfamily

    As bad not acceptable. . So don't come.

    Travel Month: May 2024 (3-Night Stay)

    Room: Ac Economical Room

    Hotel Gajapati

    We apologize for your dissatisfaction with your stay. We strive to provide clear information about our rooms, including the economical options that were booked. We did upload photos of these economical rooms to ensure transparency. Your feedback is important, and we appreciate you sharing your experience. We hope you consider us again in the future.

    4.0

    Good Stay

    rahul m.family

    Good service. Good condition. I am very. Happy this. Hotel and.

    Travel Month: Apr 2024

    Room: Ac Economical Room

    Hotel Gajapati has replied on Thu May 08 09:38:13 IST 2025

    Thank you for your feedback! We are thrilled to hear that you had a good experience with our service and found the hotel in good condition. It’s wonderful to know that you are very happy with your stay. We look forward to welcoming you back on your next visit!

    2.0

    Poor Stay

    sangram s.group

    Poor hospitality. Room full of dust. Tv not working. Parking on road. Staffs are quite good. Quality is not as per price

    Travel Month: Feb 2024

    Room: Ac Economical Room

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    4.0

    Good Stay

    upasana d.family

    The property is very good but the room rate is very high during the winter season

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Ac Economical Room

    • user photos
    2.0

    Overpriced, average services

    v s.family

    Not so pleasant, room was pretty much average. You can find much better hotels at the same price nearby.

    Travel Month: Dec 2023

    Room: Ac Economical Room

    1.0

    Very poor service

    partha p.family

    Unhigynic room and very poor servic they provide. Room quality was not good. After several time we told then they clean the room and change the clothes.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Ac Economical Room

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    5.0

    Excellent Stay

    shreekant d.loyalty-icon

    Hotel excellency is a top class hotel in 3star category. Just step away from railway stn. Staff is very polite. Food is very good. U can enjoy brunch here. Very clean and hygienic linens and washrooms. Recommended to stay here

    Travel Month: Jun 2023

    Room: Standard Room

    • user photos
    1.0

    Terrible place

    manohar b.family

    Mm t should not approve such hotels under their listing. They hotel is normal lodge where rooms are small and service is very minimal. The kitchen doesn't have most of the items that are listed in the menu and at the same time, the price of the hotel doesn't justify the stay at hotel.

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Ac Economical Room

    3.0

    Overall experience

    bikash r.business

    Staff's are well behaved and good. But room cleanness is not upto the mark. So the hotel management should keep an eye on cleanness of room. And food teast is ok.

    Travel Month: Jun 2023

    Room: Standard Room

    3.0

    Lack of maintenance

    shounak g.family

    Run down property with lack of maintenance. Rooms were small and the price they charge on booking sites is not at all justified. Hotel is located two rows behind the marine drive and the approach road is dirty. Returning to your hotel after taking a bath in the sea can be a nightmare.

    Travel Month: May 2023

    Room: Deluxe Room

    4.0

    Good Stay

    akshay p.

    Hotel was good. Employees where humble and good nature. Thankyou

    Travel Month: Feb 2023

    Room: Ac Economical Room

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