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Review Of PIPUL HOTEL (Best Hotel and Restaurant in Puri)0123401234

Baliapanda, Puri | 3.5 km drive to Shree Jagannath Temple

    User Rating & Reviews

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    • group
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    3.4
    Good

    423 Ratings, 221 Reviews

    excellent
    28%
    very good
    28%
    average
    22%
    poor
    9%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 2
    • 2
    • 4
    • 4
    • 5
    • 1
    • 2

    Rating Categories

    • Location3.0
    • Cleanliness3.6
    • Room4.1
    • Food3.3
    • Hospitality3.4
    • Value For Money3.2
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    Review Summary

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    Guests have mixed feelings about this property. While some appreciate the spacious and clean rooms, friendly staff, and decent breakfast, many highlight issues with poor service, bad food quality, and unclean bathrooms. The location is also a common concern, described as far from the beach with challenging access. There are complaints about amenities not matching expectations, impacting overall satisfaction.

    Sort by:

    Positive first
    5.0

    Good ambience

    santosh s.family with 1 kid

    It was good to stay in pipul hotel. Hotel service also good. I have enjoyed in the Swimming pool and hotel ambience

    Travel Month: Oct 2025

    Room: Club Suite with Living Room and Balcony

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    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Fri Oct 17 20:39:23 IST 2025

    Dear Santosh, Thank you for your kind words! We're thrilled to hear that you enjoyed the ambiance and service at Pipul Hotels and Resorts. It’s wonderful to know that you had a great time at the swimming pool as well. We look forward to welcoming you back soon! Thanks Management Pipul Hotels and Resorts

    2.0

    Poor Stay

    jayanta d.family with 1 kid

    Service and food quality are bad . Location and connectivity is also not good. Overall building structure is also not commendable. Room service and front desk operations are not cordial. The hotel is absolutely not value for money.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Executive Suite with Living Room and Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Fri Oct 10 20:35:30 IST 2025

    Dear Jayanta, Thank you for sharing your feedback. We’re truly sorry to hear that your stay did not meet your expectations, particularly regarding the service, food quality, and overall experience. Your insights about the location, building structure, and staff interactions are valuable, and we will address these concerns with our team. We appreciate your comments as they help us improve for future guests. Thanks Management Pipul Hotels and Resorts

    1.0

    Not recommended

    dinesh g.family

    The room of the hotel was smelly and the furniture was broken too.

    Travel Month: Sep 2025

    Room: Club Suite with Living Room and Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Wed Oct 01 09:57:18 IST 2025

    Dear Dinesh, Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the room and furniture. Your concerns are important to us, and we appreciate you bringing this to our attention. We will work diligently to address these matters for a better experience in the future. Thanks Management Pipul Hotels and Resorts

    2.0

    Poor Stay

    bijaya k.

    Not suitable this place Manager not good Food also very low quality and high payment charges Room not give same

    Travel Month: Aug 2025

    Room: Executive Suite with Living Room and Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Sun Aug 24 17:35:39 IST 2025

    Dear Bijaya, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We take all concerns seriously, and it’s disappointing to learn that the service and quality of food fell short during your visit. Your comments about the room will also be addressed with our team. We appreciate your input as it helps us improve. Thanks Management Pipul Hotels and Resorts

    2.0

    Poor Stay

    debabrata s.family

    The food was not good.order taker from in room dining have no proper listing skills and send the wrong order. Debashish and santosh are very nice and help me a lot. room catagory are the same cleaning is very bad and they don't provide water bottle daily if you as they said it will be chargeable. ice buckets are also chargeable 199 per ice bucket. it says 8 minutes walks but it's not. the hotel is in side of a apartment area. room quality is not upto the mark.

    Travel Month: Aug 2025

    Room: Club Suite with Living Room and Balcony

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    4.0

    Good Stay

    family with 1 kid

    overall stay was good especially food , need some more cleaning in room and also bathroom sheet was not comfo

    Travel Month: Aug 2025

    Room: Club Suite with Living Room and Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri)

    Dear Guest, Thank you for your feedback. We're glad to hear that you enjoyed your stay and the food. We appreciate your comments about the cleanliness of the room and the bathroom sheet, and we will certainly address these concerns to enhance our guests' experience. Your insights are valuable to us. Thanks Management Pipul Hotels and Resorts

    1.0

    Terrible experience.

    sudipta b.family with 1 kid

    Very far from sea beach. The property is not well maintained. The rooms are not worthy according to the price offered. There is car parking problem. The roads to the property is bad and water logged. The guests have to be very very careful about their belongings. We had a bad experience

    Travel Month: Aug 2025

    Room: Executive Suite with Living Room and Balcony

    2.0

    Poor Stay

    kumar.group

    Very very worst hotel... resturant service not good

    Travel Month: Aug 2025

    Room: Club Suite with Living Room and Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Thu Aug 21 16:07:43 IST 2025

    Dear Kumar, Thank you for sharing your experience. We're sorry to hear that your stay did not meet your expectations and that the restaurant service was lacking. Your feedback is important to us, and we will work to address these concerns to improve our services in the future. Thanks Management Pipul Hotels and Resorts

    2.0

    Poor Stay

    raajkumar t.couple

    Firstly the photos displayed in the portal are not how the rooms are in real. The amenities mentioned while booking are not present when asked for the same (dental kit, laundry service, iron, etc). I think this is how hotels at Puri earn money, by scanning tourists with fake pics and promises, and it is solely not their fault, make my trip should conduct a detailed audit on all the properties listed in their portal if the amenities described are accurate or not. More over there far better places listed at almost half the price, one more reason not to choose make my trip. Firstly the photos displayed in the portal are not how the rooms are in real. The amenities mentioned while booking are not present when asked for the same (dental kit, laundry service, iron, etc). I think this is how hotels at Puri earn money, by scanning tourists with fake pics and promises, and it is solely not their fault, make my trip should conduct a detailed audit on all the properties listed in their portal if the amenities described are accurate or not. More over there far better places listed atat almost half the price, one more reason not to choose make my trip.

    Travel Month: Aug 2025

    Room: Club Suite with Living Room and Balcony

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    PIPUL HOTEL (Best Hotel and Restaurant in Puri)

    Dear Raajkumar, Thank you for sharing your experience. We sincerely apologize for any discrepancies between the photos and the actual room amenities. Your feedback regarding the amenities like the dental kit, laundry service, and iron is valuable and will be addressed. We strive for transparency and will work to ensure that our listings reflect the true offerings at Pipul Hotels and Resorts. We appreciate your insights and hope to improve for future guests. Thanks Management Pipul Hotels and Resorts

    5.0

    Excellent Stay

    ypn s.family with 1 kid

    The property's location was good and just a few minutes away from the beach. We were able to explore Gour Vihar Matha(Mata Matha) which was just 1.5kms away from the property so this location was quite convenient for us. Food was tasty and hygienic and prices were fine. The rooms were well maintained and cleaned and the services were timely be it housekeeping or room service The property's location was good and just a few minutes away from the beach.

    Travel Month: Aug 2025

    Room: Club Suite with Living Room and Balcony

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    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Mon Aug 18 10:45:10 IST 2025

    Dear Ypn, Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay with us at Pipul Hotels and Resorts. It's wonderful to know that our convenient location, tasty food, and well-maintained rooms contributed to your positive experience. We appreciate your feedback and look forward to welcoming you back soon! Thanks Management Pipul Hotels and Resorts

    4.0

    Good Stay

    abakash c.family

    Near the sea beach ⛱️🏖️. Away from rush. The staff were good and cordial. Very good ambience. Pleasant stay. Near the sea beach ⛱️🏖️. Away from rush. The staff were good and cordial. Very good ambience. Pleasant stay.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Wed Jul 23 18:57:06 IST 2025

    Dear Abakash, Thank you for sharing your wonderful experience at Pipul Hotels and Resorts. We're delighted to hear that you enjoyed the serene environment, pleasant ambience, and attentive staff. We hope to welcome you back for another lovely stay by the beach! Thanks Management Pipul Hotels and Resorts

    2.0

    Poor Stay

    preeti k.

    My experience is bad as i came on 7th and still here with my frnds.

    Travel Month: Jun 2025

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Tue Jun 10 10:01:34 IST 2025

    Dear Preeti, Thank you for sharing your experience. We’re sorry to hear that your stay has not met your expectations. Your feedback is important to us, and we would like to understand more about the issues you’ve encountered. Please feel free to provide additional details so that we can address your concerns. Thanks Management Pipul Hotels and Resorts

    1.0

    bad experience

    rajanikant n.family with 1 kid

    Very bad service and bad experience. Not expecting this type of service and amenities kind of okay.

    Travel Month: Jun 2025

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Sat Jun 28 18:58:59 IST 2025

    Dear Rajanikant, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your comments about the service and amenities are important to us, and we appreciate you bringing them to our attention. We will strive to improve and hope to provide a better experience in the future. Thanks Management Pipul Hotels and Resorts

    3.0

    Average Stay

    anjan k.

    Location is horrible. Very far from sea beach. Housekeeping is not good.

    Travel Month: Jun 2025

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Mon Jun 09 10:55:55 IST 2025

    Dear Anjan, Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations. We appreciate your comments regarding the location and housekeeping, and we will take them into consideration as we strive to improve our services. Your insights are valuable to us. Thanks Management Pipul Hotels and Resorts

    3.0

    Average Stay

    sunita d.

    rooms are good and spacious, but AC wasn't working well. Food is okayish but expensive

    Travel Month: May 2025

    Room: Executive Suite with Balcony

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Mon Jun 09 10:56:51 IST 2025

    Dear Sunita, Thank you for sharing your feedback about your stay. We're glad to hear that you found the rooms spacious. We apologize for the AC not meeting expectations and understand how important that is for your comfort. Your comments regarding the food pricing are also noted, and we appreciate your thoughts. We hope to see you again! Thanks Management Pipul Hotels and Resorts

    5.0

    Excellent Stay

    nancy p.

    It's was a nice stay at pipul since we checked in late they allowed for a late check-out . Service and behaviour of staff was friendly and respectful.

    Travel Month: May 2025

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Mon Jun 09 10:56:53 IST 2025

    Dear Nancy, We're delighted to hear that you had an excellent stay at Pipul Hotels and Resorts! It's wonderful to know that the late check-out and our staff's friendly service contributed to your experience. Thank you for sharing your feedback, and we hope to welcome you back soon! Thanks Management Pipul Hotels and Resorts

    5.0

    Excellent Stay

    palak s.couple

    The stay was comfortable. Everything seemed well coordinated. We are regular visitors of this place and have always been satisfied with the service.

    Travel Month: May 2025

    Room: Club Suite (with Balcony)

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    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Sat May 24 19:43:15 IST 2025

    Dear Palak, Thank you for your kind words! We're thrilled to hear that you had a comfortable stay and that everything was well coordinated. It's wonderful to know that you are a regular visitor and consistently satisfied with our service. We look forward to welcoming you back at Pipul Hotels and Resorts! Thanks Management Pipul Hotels and Resorts

    5.0

    Superb stay

    prakash k.family

    Food quality and stay was awesome and pool was super clean , love to visit here again . Superb experience!

    Travel Month: May 2025

    Room: Club Suite (with Balcony)

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    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Sat May 24 19:43:35 IST 2025

    Dear Prakash, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the food quality, clean pool, and your overall stay at Pipul Hotels and Resorts. We look forward to welcoming you back for another superb visit! Thanks Management Pipul Hotels and Resorts

    2.0

    hotel review

    soumyadarsi m.family with 2 kids

    hotel room is good . but it's very far away from main sea beach . and most imp thing is service is not upto the mark . amenities like Swimming pool is not hotels property it's Society property . hotel is not a Resort it's Local Society of Appartment. location is very bad . it's almost 2 km from Light house . pls don't book this hotel as amenities like - Toto and auto is very expensive . moreover there are certain rules which restricts your freedom too

    Travel Month: May 2025 (3-Night Stay)

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Sat May 24 19:44:57 IST 2025

    Dear Soumyadarsi, Thank you for sharing your feedback. We're glad to hear that you found the hotel room to your liking. However, we truly apologize for any inconvenience caused by the location and service not meeting your expectations. Your insights regarding the amenities and restrictions are important to us, and we appreciate you taking the time to share these thoughts. We will certainly take your comments into consideration as we strive to improve our guests' experiences at Pipul Hotels and Resorts. Thanks Management Pipul Hotels and Resorts

    5.0

    Excellent Stay

    rakesh.

    Very good services

    Travel Month: May 2025

    Room: Club Suite (with Balcony)

    PIPUL HOTEL (Best Hotel and Restaurant in Puri) has replied on Thu May 15 03:51:59 IST 2025

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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