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Andheri East, Mumbai | 3.8 km drive to T2 - Chhatrapati Shivaji Airport
201 Ratings, 81 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Eden Serenity is a fantastic property with a strong focus on cleanliness and hospitality. Guests appreciate the friendly and helpful staff, ensuring a smooth experience. The rooms, though compact, are well-designed with modern amenities. Food quality is praised, especially breakfast. The property’s well-maintained ambiance and excellent services make it a preferred choice for business travelers looking for comfort.
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Best hotel for this price
Hotel Eden Serenity is an absolute gem. The staff is the first thing that stands out—they are genuinely welcoming, cooperative, and helpful. Their professionalism and attentiveness make a huge difference, ensuring a smooth and pleasant stay from start to finish. The property itself is beautifully maintained and a true standout. In terms of room amenities, it easily surpasses most five-star hotels in the area. The rooms are modern, thoughtfully designed, and incredibly spacious, providing a comfortable and luxurious feel. The washrooms are also a highlight, being large and impeccably clean. Overall, if you're looking for a hotel with exceptional service, fantastic amenities, and a truly high-end feel, Eden Serenity should be at the top of your list.
Room: Gold
Hotel Eden Serenity has replied on Fri Sep 12 19:48:56 IST 2025
Dear Sir, Thank you so much for your review of Hotel Eden Serenity! We’re absolutely delighted to hear that your experience with us exceeded expectations. Our team takes immense pride in delivering warm, attentive, and professional service, so it’s wonderful to know their efforts helped make your stay smooth and enjoyable. We're also thrilled that you appreciated the design and comfort of our rooms, along with the high standards of cleanliness. Your kind words about our property and amenities truly mean a lot to us. Knowing that we compare favorably to top five-star hotels in the area is incredibly motivating for our entire team. We look forward to welcoming you back for another memorable stay soon. Thank you once again for choosing Eden Serenity. Regards,
Average
I recently stayed at this hotel and had a fairly average experience. The hotel itself is quite small, which made it feel a bit cramped overall. The rooms were clean and comfortable, but also on the smaller side. The staff was cooperative and friendly, which added a positive touch to the stay. Breakfast was tasty and enjoyable, but the dinner menu was just okay — not much variety and the taste could be better. The location is also not ideal, as it’s a bit out of the way and not very convenient for getting around. Overall, it’s a decent place if you’re looking for a short stay with good service, but the small size of the hotel, limited dinner options, and location might be drawbacks for some. Rating: 3/5
Room: Gold
Hotel Eden Serenity has replied on Wed Sep 03 18:36:23 IST 2025
Dear Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our rooms clean and comfortable, and that our staff's friendliness added to your experience. It's also great to know you enjoyed the breakfast during your stay. Your comments help us identify areas where we can improve, and we’ll certainly take them into account as we continue to enhance our guest experience. We hope to have the opportunity to welcome you again in the future for an even better stay. Regards.
kudos to this property
It’s a wonderful experience with this property and I can say they are best in services across all aspects , be it service, food, cleanliness etc...
Room: Gold
Hotel Eden Serenity has replied on Sun Aug 24 19:14:29 IST 2025
Dear Mr. Neeraj Kumar, Greetings for the Day. Thank you so much for your kind words. We're thrilled to hear that you had such a wonderful experience with us. Your appreciation for our service, food, and cleanliness truly means a lot to our entire team. We look forward to welcoming you back again soon. Regards.
Excellent Stay
"Had a wonderful stay at Hotel Eden Serenity. The staff was extremely cooperative, and the rooms were neat and clean. A truly pleasant experience—5/5!
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Wed Aug 13 19:06:20 IST 2025
Dear Guest. Greetings for the day. Thank you so much for your kind words. We're thrilled to hear you had a wonderful stay at Hotel Eden Serenity. It's great to know our staff and clean, comfortable rooms made your visit enjoyable. We truly appreciate your rating and hope to welcome you back soon. Reply.
Good Stay
Nice food, very good staff, room size is very small but room and whole property is very neat
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Thu Aug 07 20:28:01 IST 2025
Dear Sir, Greetings for the day. Thank you for your feedback! We're glad to hear you enjoyed the food and found our staff helpful. We appreciate your kind words about the cleanliness of the room and property. We hope to welcome you again soon.
Excellent
Nice property, great facilities and more than those excellent behaviour and cooperation by all the staffs. This is a must stay!
Room: Gold
Hotel Eden Serenity has replied on Sat Aug 02 22:19:42 IST 2025
Dear Sir, Greetings for the day! Thank you so much for your kind words! We're thrilled to hear you enjoyed the property, facilities, and especially the service from our staff. Your appreciation means a lot to us. We look forward to welcoming you back for another memorable stay. Regards.
Excellent Stay
My stay was very smooth. The room was great, great amenities and the staff was very nice! Will stay here again!
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Tue Jun 17 20:09:55 IST 2025
Dear Guest, Greetings for the day. Thank you so much for your kind words! We're pleased to hear that you had a smooth stay and enjoyed the room, amenities, and service from our staff. It means a lot to us. We look forward to welcoming you back again soon. Regards
Excellent Stay
Hotel is well maintained, food is very good and hospitality is very excellent.
Room: Gold
Hotel Eden Serenity has replied on Tue Jun 17 20:10:55 IST 2025
Dear Guest, Greetings for the day. Thank you for your wonderful feedback. We're pleased to hear that you enjoyed our food, hospitality, and the overall upkeep of the hotel. It was a pleasure having you with us, and we hope to welcome you back again soon. Regards.
Average Stay
Property location is good. Room was good in terms of size. They should give more attention to provide clean bedsheet and blanket cover. Breakfast was decent, served as per order. Buffet breakfast is not there.
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Mon Jun 09 17:48:07 IST 2025
Dear Guest, Greetings for the day. Thank you for sharing your feedback. We're glad you liked the location and found the room spacious. We appreciate your suggestions regarding the cleanliness of the bedsheet and blanket cover and your comments have been noted and will be addressed with our housekeeping team. We're also glad you found the breakfast decent. We hope to have the opportunity to serve you better on your next visit. Regards.
Excellent Stay
It was great experience to stay in hotel ed-en serenity. Good hospitality. Nice breakfast.
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Mon Jun 09 17:46:39 IST 2025
Dear Guest, Greetings for the day. Thank you for your reviewing us! We're glad to hear you had a great experience during your stay. It's wonderful to know you enjoyed our hospitality and had a nice breakfast. We look forward to welcoming you back soon. Regards
Excellent Stay
Stayed at this property just for a night, but as the reviews suggest, it is an amazing property. Good food, accommodating and polite staff, clean ambience.
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Mon Jun 09 17:40:55 IST 2025
Dear Guest, Greetings for the day. Thank you for your positive feedback! We're delighted to know that even during your short stay, you had a great experience. It's wonderful to hear that you enjoyed the food, found the staff accommodating and polite, and appreciated the clean ambience. We hope to host you for a longer stay next time. Regards.
very good sta
room was very clean. staff was very polite and assisted very well for early checkin. overall good experience.
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Mon Jun 09 17:39:16 IST 2025
Dear Guest, Greetings for the day. Thank you for your kind words! We're happy to hear that you had a pleasant stay and that our team was able to assist you with an early check-in. It's great to know you found the room clean and the staff polite. We truly appreciate your feedback and hope to welcome you again soon.Regards
Excellent Stay
It is situated at good, central and clean location. close to airport. Food is value for money. Good aminities and a courteous staff
Room: Silver (Twin Bed)
Hotel Eden Serenity has replied on Mon Jun 09 17:37:42 IST 2025
Dear Guest, Greetings for the day. Thank you for your wonderful feedback! We're glad you enjoyed our central and convenient location, especially being close to the airport. It's great to know you found our food to be value for money and appreciated the amenities and courteous service from our staff. We look forward to welcoming you back on your next visit. Regards
Excellent Stay
Very friendly and helpful staff. Convenient location for connectivity and access. Comfortable and well maintained rooms and good food
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Thu May 29 20:26:02 IST 2025
Dear Guest, Greetings for the day. Thank you for the perfect rating! We're delighted to hear that you enjoyed our convenient location, comfortable rooms, and delicious food. Our team takes great pride in providing friendly and attentive service, so your feedback truly means a lot. We look forward to welcoming you back soon. Regards
Lovely sta
We stayed for 5 days and the staff were amazing. They made us feel at home for the entire stay. They deserve good rating.
Room: Platinum Room
Hotel Eden Serenity has replied on Sun May 11 13:41:20 IST 2025
Dear Sir, Greetings for the day. Thank you for the perfect rating! We're thrilled to hear that our staff made you feel at home during your stay. Your appreciation means a lot to the entire team. We hope to welcome you back again soon!
Excellent Stay
Good service, excellent food quality and multiple options for food type. also easy to connect with nearby locations
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Sun May 11 13:44:57 IST 2025
Dear Sir, Greetings for the Day. Thank you for your wonderful feedback! We're glad you enjoyed the service, the variety and quality of our food, and the convenient location. It's great to know we made your stay comfortable and enjoyable. We hope to see you again soon!
Nice Hotel with great breakfast and location.
Nice Hotel with great breakfast and location, Room is clean, staff is courteous, great service with peaceful over the night
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Sun May 11 13:46:21 IST 2025
Dear Guest, Greetings for the day. Thank you for your kind review! We're delighted to hear you enjoyed your stay and the courteous service from our staff. It's especially great to know you had a peaceful night's stay. We look forward to welcoming you back again soon!
Excellent Stay
Room was clean, ac was very good overall stay was very good
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Tue Apr 29 17:24:10 IST 2025
Dear Mis Simeya Hariramani, Thank you for your kind words. We're glad you enjoyed the clean room, great AC, and had an overall pleasant stay.
Excellent Stay
This property is like new, the rooms are decorated nicely and minimally, the hotel is neat & clean, specially bathrooms are tidy and well kept. The property is a bit inside and you have to spare extra 10-15 minutes every time you come and go, the area around the hotel is not very pleasant or nice, but inside it's all good, recommended for solo or business travellers.
Room: Silver (Queen Bed)
Hotel Eden Serenity
Dear Mr Navneet vasant, Thank you for your detailed feedback. We're glad you enjoyed the clean, well-decorated rooms and appreciate your recommendation. Noted on the location—hope to welcome you again.
Excellent Stay
The rooms, though quite small in size, are very well designed, resulting into a comfortable experience...... Their breakfast and restaurant meals are very good..... Staff and managers are very attentive and have pleasing attitude.....👌👌
Room: Silver (Queen Bed)
Hotel Eden Serenity has replied on Tue Apr 29 18:39:08 IST 2025
Dear Guest, Greetings for the day. Thank you for your feedback! We're happy to hear that you found the room design comfortable and enjoyed our meals and hospitality. Your kind words about our staff and managers mean a lot to us. We look forward to welcoming you again. Regards
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