The property boasts an excellent location near CST station, making it convenient for exploring South Mumbai's attractions like the Gateway of India. While the staff is generally polite and helpful, guest reviews highlight issues such as cramped room sizes, inadequate cleanliness, and problems with essential amenities like AC and water provision. Many noted the absence of a restaurant and poor ventilation. Noise from nearby workshops can be disruptive, making the experience less than ideal for longer stays or families.