Guests have mixed experiences at this property. While some appreciated the clean, newly renovated rooms and the welcoming staff, many pointed out significant issues like rude service and poor amenities. The location received negative remarks for safety, and several highlighted a lack of toiletries. Guests noted frustrations with room size, noisy air conditioning, and limited food options, with breakfast being criticized as inadequate. Overall, while some enjoyed their stay, many found it disappointing and below expectations.