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Review Of Hotel City Tower0123401234

Ram Nagar, Coimbatore | 2.8 km drive to Coimbatore Junction

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    628 Ratings, 372 Reviews

    excellent
    21%
    very good
    36%
    average
    20%
    poor
    14%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 4
    • 3
    • 4
    • 1
    • 3
    • 3
    • 1

    Rating Categories

    • Location4.3
    • Cleanliness3.8
    • Room3.9
    • Food3.7
    • Hospitality4.0
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has a prime location near the bus stand and railway station, making it convenient for travel. Guests appreciate the spacious rooms and balconies with good city views. However, many reviews mention poor cleanliness, inadequate service, and lack of in-house dining options. Maintenance issues, especially in bathrooms and room amenities, need attention. Overall, it's a mixed experience for visitors.

    Sort by:

    Positive first
    3.0

    Average Stay

    balaji.

    Room is quite small & balcony is not safe. No food @ hotel 😢. It is under renovation. Service is poor.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Cozy Non AC

    1.0

    Terrible Stay

    manon m.

    Stayed in City' Towers Coimbatore. Very worst. Bathroom is like a public toilet. Room is dirty. Lights are dim. Bad experience. My money for 2 days is a heavy loss for me.

    Travel Month: Sep 2025

    Room: Business Stay AC

    3.0

    Average Stay

    chinna k.

    This property not serving food but out side food delivery available. Location is good to stay because Junction railway station and bus stand below 3km. Ac not working properly. Refrigerator provided but not working. Wash room not too good just OK ok.

    Travel Month: Sep 2025

    Room: Business Stay AC

    1.0

    not recommended

    mujeeb m.business

    It's not worth the amount paid. poor amenities. old hotel Dirty. No dental kit lack of cleanliness.

    Travel Month: Sep 2025

    Room: Business Stay AC

    3.0

    Average Stay

    arul m.family with 2 kids

    Stay was very average Very small room Not suitable for family Poor ac Cockroach roaring there and there ....after sleeping that bed all of them having severe back pain.

    Travel Month: Sep 2025

    Room: Business Stay AC

    5.0

    Exce

    samuel e.solo

    1. Worth for money 2. City View 3. Clean and neat 4. Lift and Wheelchair accesses 5. Good Services

    Travel Month: Aug 2025

    Room: Cozy Non AC

    • user photos
    • user photos

    Hotel City Tower has replied on Tue Aug 26 14:59:56 IST 2025

    Hello Guest Thank you for your wonderful review! We are so glad you were happy with your stay, and I will make sure to share your comments with our team. Thanks again and we hope to see you soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Worthy

    victanand.family

    Good neat n clean Happy for the selection we've made. Thanks to make my trip and to the hotel is balue for money

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:01:25 IST 2025

    Hello Guest Thank you for your wonderful review! We are so glad you were happy with your stay, and I will make sure to share your comments with our team. Thanks again and we hope to see you soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Excellent Stay

    umayalsabapathy.

    Property location 5star Food not available there Facilities 5star Staff behaviour 5star

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:01:39 IST 2025

    Hello Guest Thank you for your wonderful review! We are so glad you were happy with your stay, and I will make sure to share your comments with our team. Thanks again and we hope to see you soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    4.0

    Good Stay

    joshua j.

    No food facility. The location is good. No room cleaning service.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Cozy Non AC

    Hotel City Tower has replied on Tue Aug 26 15:01:58 IST 2025

    Hello Guest Thank you for your wonderful review! We are so glad you were happy with your stay, and I will make sure to share your comments with our team. Thanks again and we hope to see you soon. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    1.0

    Not Satisfactory

    family

    Rooms were not cleaned properly and regularly. AC wasn't working at all - most of the rooms The general coordination between Front office and House keeping were not upto the level of perfection.

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:02:48 IST 2025

    Hello Guest Thank you for your review! Guest feedback is extremely important to us, as it allow us to grow as a company and ensure every guest is heard. If you would like to share any additional comments regarding your stay, please don’t hesitate to contact me directly. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    1.0

    Terrible Stay

    mary m.business

    It was the worst experience. There were stains on the bedsheets, the cot was broken, and there were no kettles or glasses provided. Despite all this, the fare was unreasonably high

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:03:04 IST 2025

    Hello Guest Thank you for your review! Guest feedback is extremely important to us, as it allow us to grow as a company and ensure every guest is heard. If you would like to share any additional comments regarding your stay, please don’t hesitate to contact me directly. Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    2.0

    Poor Stay

    francis x.family

    Old property, 8 storey only one operating lift, not even tea available. Okay if around 1500. Very good location and super parking.

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:03:32 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Excellent Stay

    raghul.

    fantastic balcony view from room and staffs are very calm and treated me very gently.

    Travel Month: Jul 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:04:07 IST 2025

    Hello Guest Thank you for sharing your experience. We know how important a good night's sleep is and we apologize you may have been unable to achieve one during this stay. We are always working towards making sure your stay is the best it can be for you, as such we are currently looking into other measures to assure a quieter stay experience. I hope you will choose to stay with us again so we can welcome you back to our hotel and provide you with an experience that is a 5 out of 5 . Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    2.0

    Stay at City Tower Coimbatore

    selvaganapathi g.family with 2 kids

    City Tower was a famous hotel in the year from 1990 to 2005. They have been maintaining their legacy since 1990, But not up to the current trend. No Room Service, No Telephone in the room, No Wi-Fi connection, an Uncleaned Bed with Cockroaches, and an Uncleaned Bathroom, Full of smoking smell around the floor. Overall they are not even up to the level of small (2star) hotels. Worst experience and not worth spending the amount for this hotel, rather lot of good hotels are there around the location.

    Travel Month: Jun 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:04:30 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    3.0

    Average Stay

    krishan k.family with 2 kids

    behavior of hotel staff is gud but the condition of bathroom nd room is not gud..lots of smoke buds inside bathroom nd lots of insects in drawer and the blanket cover is not washed

    Travel Month: Jun 2025

    Room: Business Stay AC

    • user photos

    Hotel City Tower has replied on Tue Aug 26 15:04:41 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    1.0

    didn’t even check in

    rovin k.couple

    Worst ever experience Worst ever experience didn't allow me to even check in. The receptionist was so rude in behaviour

    Travel Month: Jun 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:05:01 IST 2025

    Hello Guest Thank you for sharing your experience. We know how important a good night's sleep is and we apologize you may have been unable to achieve one during this stay. We are always working towards making sure your stay is the best it can be for you, as such we are currently looking into other measures to assure a quieter stay experience. I hope you will choose to stay with us again so we can welcome you back to our hotel and provide you with an experience that is a 5 out of 5 . Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Great experience and good staff if you looking for a reasonable stay

    solo

    Nice recommended Great! Here's a polis). Great! Here's a polished review you can use for your re

    Travel Month: Jun 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Tue Aug 26 15:05:24 IST 2025

    Hello Guest Thank you for sharing your experience. We know how important a good night's sleep is and we apologize you may have been unable to achieve one during this stay. We are always working towards making sure your stay is the best it can be for you, as such we are currently looking into other measures to assure a quieter stay experience. I hope you will choose to stay with us again so we can welcome you back to our hotel and provide you with an experience that is a 5 out of 5 . Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    2.0

    Poor Stay

    suresh t.

    Very old hotel so they are not maintained properly. Dirty bathroom, leakage from top bathroom, also dead air smell . So not advised to anyone.

    Travel Month: Jun 2025

    Room: Cozy Non AC

    Hotel City Tower has replied on Tue Aug 26 15:06:17 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    5.0

    Excellent Stay

    madhavan d.

    Ok

    Travel Month: May 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Fri Jun 13 12:45:14 IST 2025

    Hello Guest Greetings! its our pleasure to have you with us , thank you for posting your appreciative and motivational comments about your experience. We are glad that you enjoyed the overall services. Your praise for our team members is very rewarding and will inspire the entire team to scale greater heights towards excellence. Thank you again for your support, and we look forward to welcoming you back Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

    3.0

    Average Stay

    praful s.couple

    We stayed overnight and it was a decent one. Though the hotel is huge they don’t have service staff sufficient .

    Travel Month: May 2025

    Room: Business Stay AC

    Hotel City Tower has replied on Fri Jun 13 12:45:34 IST 2025

    Hello sir Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay. Hoping to see you soon! Thanks Rev2Grow - A Hotel & Resort Revenue Management Company India`s No.1 Hospitality Revenue Management Company

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