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You are booking hotel for more than 30 days

Review Of Hotel Chachoo Palace0123401234

Dal Lake, Srinagar | 2 minutes walk to Dal Lake

    User Rating & Reviews

    • everyone
    • solo
    • group
    • couple
    • family
    3.8
    Very Good

    20 Ratings

    excellent
    45%
    very good
    25%
    average
    15%
    poor
    0%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 1
    • 4
    • 5
    • 5
    • 5
    • 3
    • 5
    4.0

    Good Stay

    sheila e.

    I was very happy here and well looked after. The hotel was having building work done which was ok. I didn’t have any food here. Hosts were good. Around but not intrusive

    Travel Month: Sep 2024

    Room: Lake view room

    4.0

    Good Stay

    debjyoti p.loyalty-iconsolo

    The place was quite neat and clean. Nice view infront of the hotel. Overall a good option to stay at reasonable price.

    Travel Month: Jul 2024

    Room: Lake view room

    5.0

    Aesthetic and comfortable stay

    shreya r.group

    We stayed here as a group of 4 friends. The rooms were spacious, warm and super comfortable. Hot water is available 24*7. Beds are quite big and the staff were really friendly. The best part is the view of the lake and the balcony outside the rooms. 100% would recommend ch-achoo palace to everyone visiting srinagar!

    Travel Month: Apr 2024

    Room: Lake view room

    Hotel Chachoo Palace has replied on Mon Apr 22 20:01:19 IST 2024

    Thank you so much for your comment about our hotel. You were lovely guests to have.

    1.0

    Terrible Stay

    kameswari e.

    Rooms are ok. But service is too bad. Expecially one person whose name is altaf, his service is too worest. Because him plan was completely disturbed.

    Travel Month: Apr 2024

    Room: Lake view room

    Hotel Chachoo Palace has replied on Sat May 25 22:12:25 IST 2024

    We are very sorry to hear this! As of this moment Altaf is fired. We wish we could had avoid this situation for you.

    1.0

    Terrible Stay

    ranjeet s.family

    I wasn't able to reach it due to traffic police restriction, i conveyed him to postpone the date, but the property owner denied it. I asked for cash return, for that also the owner denied. So very bad experience.

    Travel Month: Feb 2024

    Room: Lake view room

    • user photos
    • user photos
    • user photos

    Hotel Chachoo Palace has replied on Mon Mar 11 21:27:54 IST 2024

    I am very SORRY for all the trouble,but sir since your booking is done by Makemytrip,so how could I cancel or refund you,once Customer is booking through any Travel Agency we are not titled to cancel or refund customers,till Travel Agency is informed by you.We can only cooperate with it to postpone or refund free.And i did explain you same to contact the Makemytrip and explain them your situation,but i can understand if you are travelling first time it is difficult do all this,

    5.0

    Amazing hotel

    alpana a.solo

    The view from hotel is beautiful and the owner is really helpful and kind. I had the best time and the breakfast was delicious.

    Travel Month: Oct 2023

    Room: Lake view room

    • user photos
    • user photos
    • user photos
    • user photos

    Hotel Chachoo Palace has replied on Mon Mar 11 21:29:23 IST 2024

    Thanks & hope to see you again

    5.0

    A great place, for a vacation.

    deibormitre p.couple

    The place is quiet. Rooms and furniture are clean and well kept. They maintain the freshness of the room and its surrounding. It has an great view overlooking the lake. The food is awesome too, fresh home made food. Would love to go back anytime. I would recommend people to check it out and experience the same.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Lake view room

    Hotel Chachoo Palace has replied on Sat Oct 14 10:52:12 IST 2023

    Thank you very much for your review. It was a pleasure to serve you and hope to welcome you again as our guest in the future.

    4.0

    Good Stay

    ashish j.group

    Great host, great location, great value for money

    Travel Month: Jul 2019

    Room: Lake view room

    Hotel Chachoo Palace has replied on Wed Sep 06 19:24:44 IST 2023

    Thank you very much for your feedback, looking forward to have you again in future,

    4.0

    Good Stay

    ashish j.group

    Great location, great host, great value for. Money.

    Travel Month: Jul 2019

    Room: Lake view room

    Hotel Chachoo Palace has replied on Wed Sep 06 19:30:21 IST 2023

    Thank you very much for your feedback,

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