I wasn't able to reach it due to traffic police restriction, i conveyed him to postpone the date, but the property owner denied it. I asked for cash return, for that also the owner denied. So very bad experience.
Hotel Chachoo Palace has replied on Mon Mar 11 21:27:54 IST 2024
I am very SORRY for all the trouble,but sir since your booking is done by Makemytrip,so how could I cancel or refund you,once Customer is booking through any Travel Agency we are not titled to cancel or refund customers,till Travel Agency is informed by you.We can only cooperate with it to postpone or refund free.And i did explain you same to contact the Makemytrip and explain them your situation,but i can understand if you are travelling first time it is difficult do all this,