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You are booking hotel for more than 30 days

Beautiful River-view Hilltop Resort Near Candolim Beach

Review Of Hilton Goa Resort,Candolim0123401234

Candolim, Goa

    User Rating & Reviews

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    4.3
    Excellent

    1141 Ratings

    excellent
    60%
    very good
    20%
    average
    11%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 4
    • 1
    • 4
    • 5

    Rating Categories

    • Facilities3.2
    • Food4.3
    • Cleanliness4.4
    • Value For Money4.0
    • Child Friendliness4.4
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    The property boasts breathtaking views, situated atop the scenic Saipem Hills, making it an ideal choice for a peaceful getaway. Guests rave about the outstanding hospitality, with special mentions of courteous staff like Zodini and Chef Vighnesh. Enjoy delicious meals, including an elaborate breakfast spread. The spacious rooms and inviting infinity pools add to the allure. While limited dining options for vegetarians have been noted, the overall experience remains superb for families and couples wanting a luxurious retreat.

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    Positive first
    5.0

    Excellent Stay

    varun m.

    Brilliantly managed property, professonal and courteous staff, great location and beautiful vibes. 100% recommend.

    Travel Month: Sep 2025

    Room: King Superior Room Tropical view with Balcony

    5.0

    Excellent Stay

    rahul p.family with 1 kid

    A very nice place for comfortable holidays. Food, amenities & rooms are very good. Staff and service are extremely perfect. The chef Akshay is especially nice, humble & talented.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

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    1.0

    Terrible Stay

    neelima g.family

    Service quality and food needs lots of improvement and focus. Location and amenities in the property are excellent.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Thu Sep 04 18:05:42 IST 2025

    Dear Ms. Goyal, Thank you for staying with us at Hilton Goa Resort and for sharing your thoughts. We are glad you enjoyed the property and its surroundings, and at the same time, we are sorry that parts of your experience did not meet expectations. Your feedback on service and dining is important, and our teams are already reviewing it to improve. If there is anything more you would like us to know, please feel free to share. We truly hope to welcome you again and provide a stay that feels seamless and memorable. Warm Regards, Kshitij Jawa General Manager

    4.0

    baby care

    devesh s.family with 1 kid

    I stayed in Hilton they have a good facility for babies you can order for baby on complimentary also good hospitality but service is slow

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Sep 03 18:09:40 IST 2025

    Dear Mr. Shinde, Thank you for sharing your recent experience with us. We are delighted to know that you appreciated the facilities for babies and experienced warm hospitality from our team. At the same time, we regret that the service felt slower than expected, and we apologize for the inconvenience this may have caused. Please be assured your feedback has been taken seriously, as it helps us improve the overall guest experience. We truly value your comments and look forward to welcoming you back for an even smoother stay. Warm Regards, Kshitij Jawa General Manager

    3.0

    Average Stay

    dapinder s.couple

    We recently had a long stay at the Hilton Resort, Candolim, to celebrate my birthday. Overall, the experience was average. While the property has potential, it did not appear to be well-maintained, and the service was not consistently up to the mark. That said, a few staff members truly stood out with their commendable hospitality—F&B Manager Surendra, Chef Akshay, Front Desk associates Aditya and Zodini, as well as Hotel Manager Wasim, all went above and beyond to make our stay better. The buffet spread was also impressive and offered a good variety. However, customer service in general left room for improvement, as attentiveness and consistency were missing in many instances.room for improvement. Guests are required to deposit a security amount at the reception, and we found the approach towards settling in-room dining bills to be rather impatient. In fact, we were even disturbed at midnight to clear a bill despite still having four days left in our stay, which was quite inconvenient. Additionally, even basic service requests, such as asking for a simple item like Eno, turned into a challenge as the staff was unable to provide it.

    Travel Month: Aug 2025 (5-Night Stay)

    Room: King Superior Room Tropical view with Balcony

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    Hilton Goa Resort,Candolim has replied on Wed Sep 03 18:08:10 IST 2025

    Dear Mr. Singh, Thank you for sharing your recent experience with us at Hilton Goa Resort. While we are pleased to know certain aspects of your stay were positive, we are equally concerned about the areas where we fell short and sincerely regret any inconvenience caused. As per Hilton brand standards, consumable medicine items cannot be provided directly by the hotel. However, our team will always be glad to assist by arranging transportation to a nearby pharmacy should such a need arise. Your observations on service consistency and billing have been noted and shared with the relevant teams for improvement. We truly appreciate your feedback, as it helps us enhance our services for future stays. Warm Regards, Kshitij Jawa General Manager

    5.0

    comfy stay

    saniya g.couple

    It was an amazing experience, the stay was very comfortable and luxurious. They upgraded our room to suite room which was nothing less than a crazy experience

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Mon Aug 25 13:29:08 IST 2025

    Dear Saniya, Thank you for sharing your experience with us. We are delighted to know you enjoyed a comfortable and luxurious stay, and that the suite upgrade made it even more memorable. It is always our pleasure to create special moments that reflect Hilton’s hospitality. We look forward to welcoming you again for another wonderful stay. Warm Regards, Kshitij Jawa General Manager

    1.0

    “Absolutely Disappointed with Hilton Candolim”

    priyacka g.family with 1 kid

    “Worst Hilton Experience – Not Worth the Price” Booked Hilton Candolim expecting 5-star standards but it turned out to be the worst stay ever. Food was stale and always delayed by an hour, making it hard to give medicines to my sick child. Despite repeated requests, extra blankets took 2 hours. Shocking that a “Hilton” has no lift—our 2nd floor room made things worse for my child with fever. Floors stayed wet for hours, and to top it all, a dead lizard was left unattended in the room. Absolutely not worth the price or the brand name.

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Mon Aug 25 13:32:29 IST 2025

    Dear Ms. Guptey, Thank you for sharing your experience with us. I am truly sorry to hear about the inconveniences you faced during your stay, and I understand how disappointing this must have been for you and your family. Please be assured that your comments have been taken very seriously, and we have reviewed with the leadership the team for improvement. We hope you will give us the chance to welcome you back in the future so we may provide you with the warm and seamless Hilton experience you rightfully expect. Warm Regards, Kshitij Jawa General Manager

    5.0

    Excellent Stay

    venkatraman r.

    The property is excellent. Has a great view. One of the best ones in that area. It's also a lot bigger than Hyatt and Novotel. There's a Casino downstairs which makes it lucrative for people to stay and have a good time

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Mon Aug 25 13:34:06 IST 2025

    Dear Mr. Raghunathan, Thank you for taking the time to share your experience with us. We are delighted to know that your stay was memorable and that you enjoyed your time at Hilton Goa Resort. Your kind words are truly encouraging for our team. We look forward to welcoming you back soon for another wonderful stay. Warm Regards, Kshitij Jawa General Manager

    3.0

    Average Stay

    nithyanandam.couple

    breakfast was very average taste and room balcony doors were not closing fully so wind was blowing in the room and door shaking noses was for hole nighty breakfast was very average taste and room balcony doors were not closing fully so wind was blowing in the room and door shaking noses was for hole night

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Aug 20 13:56:27 IST 2025

    Dear Guest, Thank you for bringing your recent experience to our attention. We regret to learn that certain aspects of your stay did not meet expectations. The breakfast quality and the issue with the balcony doors are not in keeping with the standards we strive to uphold at Hilton. Please be assured that your concerns have been shared with the respective teams, and immediate corrective action is being taken to prevent recurrence. Delivering a seamless and comfortable experience is our top priority, and we are committed to ensuring your next visit reflects the true Hilton hospitality. We truly value your feedback and look forward to the opportunity of welcoming you back for a more enjoyable stay. Warm Regards, Kshitij Jawa General Manager

    5.0

    Excellent Stay

    rakesh k.family with 1 kid

    Hi Stay with Hilton was absolutely fantastic. Right from the Room to the staff, they all were excellent. I would like to thank the Hilton staff for being service oriented and ensuring that me and families stay was the most comfortable. There breakfast spread was absolute amazing and the Chef plus staff were very helpful. I had my 2 year old son managed mostly by the Hilton staff as they were friendly and caring. Thank you for making my stay comfortable and we had a fab experience.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Aug 20 13:58:38 IST 2025

    Dear Rakesh, We are thrilled to know you and your family had such a fantastic stay with us. It is wonderful to hear that our rooms, breakfast, and caring team made your visit so enjoyable, especially for your little one. Thank you for choosing Hilton. We cannot wait to welcome you back for another memorable experience soon. Warm Regards, Kshitij Jawa General Manager

    5.0

    great experimev

    kashish k.couple

    From the moment we arrived at Hilton Goa, we felt like we had stepped into a tranquil oasis. Nestled amidst lush greenery and overlooking the serene backwaters, the property instantly gives you that “Goa, but away from the noise” vibe. Our room was spacious, beautifully designed, and had a balcony that opened to breathtaking views — mornings were filled with birdsong, and evenings with the glow of a golden sunset. The bed was unbelievably comfortable, and every detail, from the crisp linens to the curated amenities, spoke of Hilton’s signature attention to detail. What truly stood out was the service. The staff went above and beyond, always greeting us with genuine smiles and making sure we felt cared for. Whether it was arranging local recommendations, accommodating special dietary needs, or simply remembering our coffee preferences, they added that personal touch that turns a good stay into a memorable one. The dining experience was equally delightful — from fresh seafood to local Goan delicacies, every meal was a treat. Breakfast was a lavish spread, and the chef was happy to customize dishes on request. The infinity pool overlooking the river was my favorite spot to unwind. Between the gentle breeze, the calm waters, and the well-crafted cocktails from the pool bar, it felt like time slowed down. Hilton Goa isn’t just a hotel — it’s a place that captures the essence of Goan charm with luxury and warmth. Whether you’re here for a getaway, a family vacation, or simply to recharge, this property delivers in every way. We left with beautiful memories and a promise to return.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

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    Hilton Goa Resort,Candolim has replied on Wed Aug 20 13:59:49 IST 2025

    Dear Kashish, We are delighted to know your stay at Hilton Goa was such a memorable one. It is heartening to hear that you enjoyed the tranquil setting, well-appointed rooms, thoughtful dining experiences, and the personalized service from our team. Your kind words truly reflect the essence of Hilton hospitality we strive to deliver. Thank you for choosing to stay with us. We look forward to welcoming you back soon and creating many more memorable moments for you and your family. Warm Regards, Kshitij Jawa General Manager

    4.0

    Goa stay at Hilton

    kamal t.family

    All other services were good. Staff was helpful and provided good service wherever required. Couple of issues - no spa available at the property - the car check at entry is at a steep slope. Not the most convenient location for it.

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Tue Aug 12 11:48:29 IST 2025

    Dear Mr. Tahilramani, Thank you for sharing your recent experience with us. We are pleased to know you enjoyed the service and hospitality provided by our team. We understand your feedback regarding the spa, and I am happy to share that we expect it to be operational soon in the near future. As for the slope at the entry, it is in fact one of the unique aspects of our property being the first hilltop hotel in Goa allows us to offer guests unparalleled views of the surrounding landscape right from arrival. We appreciate your perspective and will continue to ensure the arrival experience is as convenient as possible. We look forward to welcoming you back for an even more complete Hilton Goa experience. Warm Regards, Kshitij Jawa General Manager

    1.0

    Malfunctioning suite

    somil j.couple

    The bathtub in room 4207 wasn’t working . Even after asking the technician couldn’t help . Second I kept my room clean alarm on but the room wasn’t cleaned. When we asked the concerned team they said they won’t be able to make it . I must say I’m very disappointed after paying such a high price for one day of stay . I want compensation/refund for the same

    Travel Month: Aug 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim

    Dear Mr. Jain, Thank you for sharing your feedback. We regret to learn about the issues you experienced during your stay, which do not reflect the standards we uphold at Hilton. Please accept our sincere apologies for the inconvenience caused. As a gesture of goodwill, we would like to offer you either a one-night complimentary stay voucher at Hilton Goa Resort or a refund for your recent stay. I would like to ensure you that we have taken corrective measures and provided additional training to the team to prevent such occurrences in the future. We appreciate your understanding and hope to welcome you back for a much-improved experience. Warm Regards, Kshitij Jawa General Manager

    5.0

    must visit

    ankit g.couple

    Had a wonderful stay at Hilton Goa! The property is beautiful, the views are stunning, and the staff was very courteous. Special thanks to Rukini Roy for her warm hospitality and making our experience extra special. Highly recommended

    Travel Month: Jul 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

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    Hilton Goa Resort,Candolim has replied on Fri Aug 08 14:51:11 IST 2025

    Dear Mr. Ghosh, Thank you for taking the time to share your experience. We are delighted to know that your stay at Hilton Goa Resort was a memorable one. Your appreciation of the property, views, and team truly means a lot to us. We are especially glad that Rukini Roy’s warm hospitality made a difference during your visit. Your kind mention will surely bring a smile to her face. We look forward to welcoming you back again soon for another exceptional stay. Warm Regards, Kshitij Jawa General Manager

    4.0

    Good Stay

    pawan s.family with 2 kids

    Hilton resort , well it does not gave me the feeling of a resort , what we thought it would be before booking ., I mean it’s just expanded in a short area not much provision to move around ,it gave a feeling of a hotel which is built on a height with floors and the area covered is only like from room to pool nd vice versa , no garden area no spa even , the pool is also not such big , there was a jacuzzi near the pool which was not working . And as this property is at a height , it’s difficult to go out of the hotel or come inside without a vehicle bcoz going on foot is not easy and the hotel ppl instead of arranging a cab for going to the main gate , they charge for that much pick up n drop which is not reasonable at all . The good thing is that the rooms are really nice and big with good bathroom size with bath tubs and balcony in room , staff ppl are good n cooperative , One of the staff from housekeeping , his name was golu , nice person he is ready to do things before asking even . Breakfast spread was not much but it was overall good. I have already made a review on make my trip page

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Queen Superior Room Tropical view with Balcony

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    Hilton Goa Resort,Candolim has replied on Thu Aug 07 15:49:26 IST 2025

    Dear Mr. Saboo, Thank you for taking the time to share your recent experience at Hilton Goa Resort. We truly value your perspective and appreciate the detailed insights you have provided. Our resort has been thoughtfully designed to reflect the charm and elevation of a Goan fort, offering panoramic views and a peaceful atmosphere that sets it apart. While the layout may feel different, many guests find the hilltop setting adds a unique sense of privacy and serenity. We understand your feedback regarding the ease of movement and local transport. The pick-up and drop services from the main gate are managed by independently operating taxi unions, and pricing is regulated by them. While we assist in arranging transportation, the charges are determined by these service providers and not by the hotel directly. It is wonderful to hear that you enjoyed the spacious rooms and appreciated the courteous service from our team, particularly the attention to detail by our housekeeping team member. We hope to have another opportunity to welcome you back. Warm Regards, Kshitij Jawa General Manager

    5.0

    Excellent Stay

    deepika a.family with 2 kids

    The stay was perfect . Staff very polite . Food was also good

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Queen Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Mon Aug 04 15:34:40 IST 2025

    Dear Ms. Arora, Thank you for sharing your valuable feedback at Hilton Goa Resort. At Hilton, we strive to deliver exceptional services to all our guests, and we are glad you experience just that. We look forward to welcoming you back soon. Warm Regards, Kshitij Jawa General Manager

    5.0

    attaraction is poo

    mohit g.family with 1 kid

    services nd ambience nd courteous staff .location on hill awedome inginity view rooms are big in size .full of greenery all around

    Travel Month: Jul 2025

    Room: King Superior Room Tropical view with Balcony

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    Hilton Goa Resort,Candolim has replied on Thu Aug 07 15:50:45 IST 2025

    Dear Mr. Gupta, Thank you for taking the time to share your experience with us. We are glad to know you enjoyed the peaceful hilltop setting and the lush surroundings that define our resort’s charm. It is wonderful to hear that the spacious rooms, scenic views, and warm service contributed to a comfortable and enjoyable stay. We truly appreciate your recognition of the team's efforts and hope to have the pleasure of welcoming you back soon for another refreshing escape. Warm Regards, Kshitij Jawa General Manager

    5.0

    Excellent Stay

    parin s.

    Property is Stunning, Rooms very clean, Kids Friendly Resort, Staff also Very nice, Food is also nice.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Jul 30 17:46:03 IST 2025

    Dear Mr. Shah, Thank you for sharing your wonderful feedback at Hilton Goa Resort! At Hilton, we strive to deliver exceptional service to every guest, and we are glad your experienced just that. We look forward to having you back soon. Warm Regards, Kshitij Jawa General Manager

    5.0

    Excellent Stay

    dinesh j.

    Hilton goa amazing good experience Lovely place clean room Food and service staff very polite and helpful Overall excellent Wish to go again and again Dinesh lunia

    Travel Month: Jul 2025 (3-Night Stay)

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Jul 30 17:47:38 IST 2025

    Dear Mr. Jain, Thank you for sharing your amazing experience at Hilton Goa Resort! At Hilton, we are committed to deliver exceptional service to every guest and we are glad you experienced just that. We look forward to welcoming you back soon. Warm Regards, Kshitij Jawa General Manager

    4.0

    Good Stay

    group

    Great ambiance, good hospitality, good property, food can be better and the vibe is also amazing

    Travel Month: Jul 2025

    Room: King Superior Room Tropical view with Balcony

    Hilton Goa Resort,Candolim has replied on Wed Jul 30 17:47:53 IST 2025

    Dear Guest Thank you for sharing your amazing experience at Hilton Goa Resort! At Hilton, we are committed to deliver exceptional service to every guest and we are glad you experienced just that. We look forward to welcoming you back soon. Warm Regards, Kshitij Jawa General Manager

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