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Rooms in an apartment featuring a caretaker & living room

Review Of Gagal Home - Powai Suite

Andheri East, Mumbai | 2.5 km drive to Powai Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    85 Ratings, 37 Reviews

    excellent
    36%
    very good
    24%
    average
    19%
    poor
    6%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 3
    • 1
    • 1
    • 3
    • 1
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.5
    • Value For Money3.4
    • Food3.4
    • Facilities3.3
    • Checkin Experience3.7
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    Review Summary

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    Guests appreciate the convenient location of the property, which is great for business travelers and families. The cleanliness of the space and food quality also receive positive mentions. However, several guests express concerns about the small rooms, poor breakfast options, and issues with staff responsiveness. Some found the amenities lacking, specifically in terms of hot water and cleanliness.

    Sort by:

    Positive first
    3.0

    only good for connectivity

    vrushali.solo

    facility was centrally located and easy to access. The house was nice but infested with cockroaches everywhere. on the bed, bathroom, kitchen. thorough cleaning is required Do not book with breakfast, it's a waste. Surash the caretaker is nice, minimal intervention. no daily housekeeping, internet is extremely slow

    Travel Month: Oct 2025 (9-Night Stay)

    Room: Merit Room

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    3.0

    Average Stay

    hari s.family

    room was very very small and was not worth the money paid for it .

    Travel Month: Oct 2025

    Room: Executive Class Non Attach Bathroom

    1.0

    Terrible Stay

    usharani p.family

    Worst experience. Requested to check in 1/2 hr early. Not accepted. Kitchen is bad no clean. Bathroom is not clean. Breakfast is worst. Hot water not coming. Totally not good place to stay

    Travel Month: Jul 2025

    Room: Merit Room

    1.0

    not recommended please avoid

    dr d.business

    Very bad. Building having construction. Small room. Breakfast is terrible. No tea coffee for breakfast. Pests in kitchen area. Overall not recommended.

    Travel Month: Jul 2025

    Room: Merit Room

    5.0

    Budget stay apartment near powai

    jasprit s.business

    As a business traveler i always used to stay at this property because of convient location and cleanliness of property

    Travel Month: May 2025

    Room: Executive Class Non Attach Bathroom

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    1.0

    Terrible Stay

    awnish k.family

    आईआईटी में पढ़ रहे बच्चों के अभिभावक यहां नजदीक के कारण रहते है , पर उनके मजबूरी का पूरा फायदा यहां उठाया जाता है , यहां बहुत ही खराब है रहने के लिए, स्टाफ कोई कॉपरेटिव नहीं है , कुछ बात पर केवल पैसा ठगने के लिए तैयार है ,मैंने प्री बुकिंग करवाया था जो नॉन रिफंड था ,जिसके कारण और फंस गया था । सर्विस भी बहुत ही खराब है ,इनके ऑफिस में भी कॉल नहीं लगता है अगर बात भी हुआ तो उसको भी केवल पैसा से ही मतलब है । निष्कर्ष - यह रहने लायक नहीं है इसमें आप केवल ठगा महसूस करेंगे।

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive Class Non Attach Bathroom

    5.0

    Excellent Stay

    tushar m.business

    perfect for business travelers with good food and good stay with convenient location and spacious rooms

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Executive Class Non Attach Bathroom

    5.0

    closer to L&T powai

    tushar m.business

    it's a service apartment in powai with good food and extremely good connectivity to L&T powai.

    Travel Month: Apr 2025

    Room: Executive Class Non Attach Bathroom

    5.0

    Excellent Stay

    reeba m.family

    we had comfortable stay, clean space, Food was really good, it was worth staying

    Travel Month: Apr 2025

    Room: Executive Class Non Attach Bathroom

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    5.0

    comfy and peaceful stay

    vishal r.family

    Very comfortable and peaceful stay. Kind of homely feeling. Narayan cooked good food. Location is also good

    Travel Month: Mar 2025

    Room: Executive Class Non Attach Bathroom

    4.0

    gagal service apartment stay experience

    selvakumar v.business

    Property is at prime location and commute is easy to any partnof andheri, vikrohli or goregaon. Rooms are very well organised and maintained well. Staff is cordial and responsive to requests. Got to eat some good food of my own choice prepared by cook available at the apartment. Overall a good experience

    Travel Month: Feb 2025

    Room: Merit Room

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    5.0

    Excellent Stay

    purandhar c.

    Room was good. Maintained with all facilities. Care taker was excellent.

    Travel Month: Jan 2025

    Room: Executive Class Non Attach Bathroom

    4.0

    very good stay

    vikalp m.loyalty-iconsolo

    Very good comfortable stay , neet and clean place , they have all amenities, ac is good , kitchen is there , staff care taker is helpful, location is prime

    Travel Month: Oct 2024

    Room: Merit Room

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    5.0

    Value for money

    business

    Always provide value for money by staying at Gagal Home. From check-in to check-out, they consistently deliver the best service, and their location is also excellent.

    Travel Month: Oct 2024

    Room: Executive Class Non Attach Bathroom

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    1.0

    Horrible and disappointing

    parveen m.loyalty-iconsolo

    I feel for solo this suggestion is horrible. Washroom seats were used. Bath towel were dirty bed was dirty i have found bugs as well. No inside lock was working as a security reason. Ac was giving hot air cooling was not working. It was horrible experience

    Travel Month: Sep 2024

    Room: Executive Class Non Attach Bathroom

    3.0

    Average Stay

    prashant d.loyalty-iconsolo

    Poor.

    Travel Month: Apr 2024

    Room: Merit Room

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    Gagal Home - Powai Suite has replied on Sat Aug 03 23:52:49 IST 2024

    Greetings from Gagal Home - Powai Suite! Dear Prashant Dubey, we’re sorry to hear that your stay did not meet your expectations. We value your feedback and would like to learn more about your experience to address any issues. Please feel free to reach out directly with any specific concerns. We hope to have the opportunity to improve and provide you with a better experience in the future.

    2.0

    Poor Stay

    sagar s.family

    Property is decent. - i booked room with breakfast and the caretaker mentioned they have stopped giving breakfast from a day before. - i booked for three guests and got only two beds and when asked for extra mattress caretaker was asking for extra 700 bucks. Worst experience

    Travel Month: Jan 2024

    Room: Executive Class Non Attach Bathroom

    Gagal Home - Powai Suite has replied on Sun Apr 21 15:40:08 IST 2024

    Greetings from Gagal Home - Powai Suite. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly and ensure a more comfortable stay for our future visit. Thank you.

    2.0

    Untied

    ankita.family

    The caretaker denied cleaning the curtains saying it's not the turn of this particular room so it cannot be cleaned. In lieu of the same make my trip offered me a discount coupon. Just wow!

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Executive Class Non Attach Bathroom

    Gagal Home - Powai Suite has replied on Mon Dec 18 20:26:21 IST 2023

    Greetings from Gagal Home Powai suite, Thank you for your comments. I apologize for the problems that you encountered during your last stay. as investigated the room was in good condition the cleanliness was perfect. As we found that you found the curtains dirty. I am sure this is an exceptional case as curtains are washed periodically. We assure you that we provide the best of service and maintain cleanliness of our hotel. Thank you for staying with us, and we look forward to another chance to serve you.

    3.0

    Average Stay

    michael l.

    It was nice to stay at that price range. But we have some big problem the care taker cant speak english he is a good man but its very difficult to communicate

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Executive Class Non Attach Bathroom

    Gagal Home - Powai Suite has replied on Mon Dec 18 20:23:16 IST 2023

    Greetings from Gagal Home Powai suite, Thank you for the review, We are sorry for inconvenient caused to you. We have changed the management you will never face any issues again. Hope to serve you again in near future.

    1.0

    Terrible and disgusting stay

    gourav v.family

    Caretaker was disgusting, manager was disgusting. Their behaviour was totally nonsense. I suggests everyone to not stay there. I give 0 out of 10

    Travel Month: Oct 2023

    Room: Executive Class Non Attach Bathroom

    Gagal Home - Powai Suite has replied on Tue Oct 17 16:59:14 IST 2023

    Greetings from Gagal Home Powai suite, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, . As we found that you did not liked the behaviour of the caretaker and manager. Our staff is polite and well trained. Our guests have never complained of such a thing. Thank you for staying with us, and we look forward to another chance to serve you.

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