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Review Of Excellency Resort & Spa0123401234

Kushalnagar, Coorg

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    3.3
    Good

    185 Ratings, 104 Reviews

    excellent
    22%
    very good
    27%
    average
    22%
    poor
    16%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 1
    • 2
    • 5
    • 2
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.7
    • Food3.3
    • Hospitality4.3
    • Value For Money2.9
    • Facilities3.4
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    Reviews Summary

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    Guests have noted several issues at this property, particularly regarding service and maintenance. Many reported poor room cleanliness, with stained linens and broken amenities like non-functioning ACs and malfunctioning TVs. The food quality was consistently described as below average, with limited options and bad taste often highlighted. While the location is convenient for sightseeing, the lack of basic services and amenities has made for a disappointing experience overall. The staff, though friendly, appears to be overwhelmed, leading to delayed responses and unsatisfactory resolution of issues.

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