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Review Of Excellency Airport Hotel0123401234

Nedumbassery, Cochin | 7 minutes walk to Cochin International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    268 Ratings, 182 Reviews

    excellent
    29%
    very good
    35%
    average
    21%
    poor
    10%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 5
    • 3
    • 3
    • 3
    • 3
    • 5

    Rating Categories

    • Location4.5
    • Cleanliness3.8
    • Room3.7
    • Food3.8
    • Hospitality4.0
    • Value For Money3.9
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is highly appreciated for its prime location just a stone's throw from Cochin International Airport, making it convenient for travelers. Guests love the complimentary airport pickup and drop service. The staff is noted for their helpfulness and polite demeanor. Many appreciate the cleanliness of the rooms and decent food quality, all at moderate pricing.

    Sort by:

    Positive first
    5.0

    Good to go

    neelima l.couple

    Had a wonderful experience clean and elegant room food also tasty pick and drop from airport satisfied service by staff

    Travel Month: Oct 2025

    Room: Deluxe Room AC

    4.0

    Good Stay

    sivadas m.

    Property in prime location, tasty food, moderate rate,polite staff, free transfer to airport is very helpfull,one defect is a fowl smelling in the room

    Travel Month: Oct 2025

    Room: Deluxe Non Ac

    4.0

    Good Stay

    nusrat n.solo

    though small property but neat & clean. Hospitality very nice

    Travel Month: Aug 2025

    Room: Standard- AC

    5.0

    Excellent Stay

    aryan r.solo

    The room was clean and neatly organised. The staff were friendly and overall the complimentary drop off to the airport was the best part about this hotel The room was clean and neatly organised. The staff were friendly and overall the complimentary drop off to the airport was the best part about this hotel.

    Travel Month: Aug 2025

    Room: Standard- AC

    5.0

    Excellent Stay

    dhamotharan.

    Reception good House keeping excellent Room rent is also cheap and best.

    Travel Month: Aug 2025

    Room: Deluxe Non Ac

    3.0

    Average Stay

    family with 1 kid

    We stayed at this hotel mainly for its proximity to Cochin International Airport, which was convenient. However, the overall experience was just average. The bed was too small to comfortably accommodate two adults and a child, which made sleeping a bit uncomfortable. Also, there was no hot water in the shower, which was quite disappointing, especially after a long journey. On the positive side, the location is good for travelers catching early or late flights, and the staff was courteous. But the room facilities need improvement to make it a better value for money.

    Travel Month: Jul 2025

    Room: Deluxe Non Ac

    5.0

    Excellent Stay

    gopi m.

    The hotel excellency was a good stay with spacious and very clean rooms. The ambience was good and the staff was excellent with prompt and polite service.

    Travel Month: Jul 2025

    Room: Thee Bed Room

    3.0

    Rooms not as shown in the picture. too small in size

    shantanu g.couple

    Rooms were not as shown in the picture. Too small in size. Please post the actual picutes of the room. also a bit old style construction. and at the time of booking ac/ non ac rooms were not highlighted.

    Travel Month: Jun 2025

    Room: Deluxe Non Ac

    5.0

    Excellent Service.

    kiran k.family with 1 kid

    The Excellency Airport Hotel has provided us an excellent stay experience. Though it was a short stay, we had some quality time spent here. The staff were so nice and as a family we really appreciate their level of "Excellent" in customer service. Very friendly staff and the service level felt like 4 Star. Thank you very much for your service. Highly recommended not only to families but also all sorts of people.

    Travel Month: Jun 2025

    Room: Standard- AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    roopa b.

    Our stay at excellency airport hotel was nice.. room was neat and clean exactly same on the picture..I ordered lunch at the hotel it was average.. overall stay were good

    Travel Month: May 2025

    Room: Suite Ac

    2.0

    Poor Stay

    anshul m.

    Okay hotel. Rooms very small. Bathrooms average. Food ok. Don't book cabs from hotel.

    Travel Month: May 2025

    Room: Standard- AC

    4.0

    Good Stay

    arun k.

    Rooms were clean and tidy but smaller in size. Receptionist were helpful. They arranged car shuttle free to drop us in the airport. Bathroom was clean. Food was good.

    Travel Month: May 2025

    Room: Deluxe Non Ac

    4.0

    Good Stay

    ramakrishna k.family

    Prompt pick up and drop to Airport. Room not very spacious but comfortable. Location is very convenient to travellers requiring accommodation for short period

    Travel Month: Apr 2025

    Room: Deluxe Non Ac

    2.0

    washroom is very bad

    family

    room is very small size but it's ok ,the main problem is in washroom is having foul smell and commode sheet is missing.

    Travel Month: Mar 2025

    Room: Standard- AC

    • user photos
    2.0

    Very small room, toilet is not maintained,

    sasikumar.business

    Location is good, property is bad, not at all maintained bedsheets, blankets and towel lot of stain and not washed properly

    Travel Month: Aug 2024

    Room: AC Standard

    • user photos
    • user photos
    • user photos
    4.0

    Comments on the stay

    jaya s.family

    Rooms are very congested one, and of course the restaurant facility was closed or else not there. The breakfast served was in the room itself which is very bad. Customer service is not good, for every requirement one has to go and tell, overall the stay was an average one.

    Travel Month: Jul 2024

    Room: AC Standard

    4.0

    Service

    badri p.solo

    Very cooperative and soft spoken staff. Food quality is just awesome. Rooms are very nee t and clean, small in size but comfortable. I really enjoyed my stay.

    Travel Month: Aug 2023

    Room: AC Standard

    2.0

    Room is with dust

    pavan k.family

    Room is dirty, no maintenance and it is full of dust. Provided blanket is also with dust, finaly i did not like the stay.

    Travel Month: Aug 2023

    Room: Standard Non Ac

    3.0

    Hotel location is good.

    satish j.business

    Overall good hotel for 1-2 stays specifically if you are staying for business purposes. Airport is very near and the provide free pickup and drop to airport which is good

    Travel Month: Aug 2023

    Room: Standard Non Ac

    4.0

    Good Stay

    rajaram r.loyalty-icon

    Hey hi, how are you doing today?

    Travel Month: Apr 2023

    Room: AC Standard

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