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You are booking hotel for more than 30 days

Review Of Hilite Inn0123401234

Kaloor, Cochin | 8 minutes walk to Ernakulam Town (North) Railway Station

    User Rating & Reviews

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    3.8
    Very Good

    244 Ratings, 98 Reviews

    excellent
    32%
    very good
    42%
    average
    17%
    poor
    4%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 4
    • 5
    • 5
    • 2
    • 5
    • 5
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Food3.8
    • Value For Money3.8
    • Facilities4.0
    • Child Friendliness3.8
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    Reviews Summary

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    This property shines with its excellent location near Ernakulam North railway station and helpful staff who go the extra mile. Guests rave about the clean and spacious rooms, effective AC, and friendly service. Although there's no restaurant on-site, food delivery is easily arranged. The atmosphere is calm, making it ideal for both business and leisure stays. Just a heads up, some mentioned minor issues with the bathroom cleanliness and noisy fans. Overall, it offers great value for money!

    Sort by:

    Positive first
    2.0

    Not grea

    praveen p.family

    no proper amenities were provided, the bed was also not a double size bed, two single beds were combined, and not upto the mark

    Travel Month: May 2025

    Room: Classic Double

    Hilite Inn has replied on Mon May 26 11:11:37 IST 2025

    Dear Praveen, Thank your valuable feedback. We regret for the inconvenience caused. We shall take necessary measures to ensure that all our guests are fully satisfied. Our aim is to maximize guest satisfaction.

    5.0

    A pleasant sta

    rajesh k.family with 1 kid

    Nearest to ernakulam town station, near by metro station. no issues with commutation. stay is good, food service not available but we can order through online platform.

    Travel Month: Apr 2025

    Room: Classic Double

    Hilite Inn

    Thank you for taking the time to share your experience. We're glad to hear that you had a comfortable stay and found the location convenient with easy access to both the railway and metro stations. While we currently do not have an in-house restaurant, we're happy you were able to enjoy food through online delivery platforms. We hope to welcome you again on your next visit to Ernakulam!

    3.0

    Average Stay

    sanju v.

    I had a pleasant stay in the room, which was clean and comfortable. The service was excellent, and the staff were friendly and attentive. However, there were a few issues that prevented me from having a perfect stay. The room fan was quite noisy, which made it difficult for me to sleep. Additionally, the bathroom floor became slippery when wet, which was a safety concern. Overall, I would recommend this place, but I hope they can address these issues to improve the guest experience.

    Travel Month: Mar 2025

    Room: Classic Double

    Hilite Inn has replied on Tue Mar 25 10:51:35 IST 2025

    Dear Guest, we are really sorry that you had to face certain issues during the stay. We shall take necessary steps to prevent these so that all our guests would be fully satisfied. Thank you.

    3.0

    Average stay for single night business trip

    bethson v.couple

    Average stay! Amenities weren't all as described, but AC, fan, TV, and hot/cold water worked. Bathroom could've been cleaner, but manageable for a single day. #HotelStay #Travel #BudgetTrip #Accommodation

    Travel Month: Mar 2025

    Room: Classic Double

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    Hilite Inn has replied on Tue Mar 18 11:10:23 IST 2025

    Dear Bethson, we are sorry that our service did not meet your expectations. We shall make necessary improvements so that all our guests would be fully satisfied. Thank you.

    4.0

    Pretty decent stay...

    nithin c.business

    Make my trip suggested this hotel, and the experience was good.Location is very near to ernakulam north railway station. it was a nice stay.

    Travel Month: Feb 2025

    Room: Classic Double

    Hilite Inn has replied on Sat Mar 08 11:16:05 IST 2025

    Dear Nithin, Thank your valuable feedback. We are happy that you enjoyed the stay and our service. We are looking forward to hosting you again.

    4.0

    hilite in

    geetha p.family

    location was convenient.near to railway station.receptionist very friendly.food is not supplied there.but they arranged it.overall it is good at this price

    Travel Month: Feb 2025

    Room: Classic Double

    Hilite Inn has replied on Tue Mar 04 11:38:04 IST 2025

    Dear Geetha, Thank you for the feedback. We are happy that you enjoyed the stay and our service. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    roshni k.family with 1 kid

    We had a good stay, but the bathroom could be better maintained. Otherwise, everything was fine and we were expecting some amenities like minibar and dental kit as mentioned on the website, but they were not provided. Location was good

    Travel Month: Feb 2025

    Room: Classic Double

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    Hilite Inn has replied on Tue Mar 04 11:40:39 IST 2025

    Dear Roshni, we are sorry that our service did not meet your expectations. We shall make necessary improvements so that all our guests would be fully satisfied.

    4.0

    Money worth stay, very good experience and service clean, good for family

    tukaram k.family with 2 kids

    Very good service and location in city. Room was very good condition and cleaned properly. Cost effective stay

    Travel Month: Feb 2025

    Room: Classic Double

    Hilite Inn has replied on Sat Mar 01 11:12:53 IST 2025

    Dear Tukaram, Thank you for the feedback. We are happy that you enjoyed the stay and our service. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    dhanya k.family

    Had a pleasant stay at hi-lite inn. Very calm place. Good and spacious room. Ac is cooling enough. Over all experience is nice for a reasonable amount.

    Travel Month: Feb 2025

    Room: Classic Double

    Hilite Inn has replied on Mon Feb 10 11:35:27 IST 2025

    Dear Dhanya, Thank you for the feedback. We are happy that you enjoyed the stay with us. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    bibin v.

    The reception guy was so friendly. Room was very nice and clean. I really like the way they gave the room for us. It was fast and secure. They kept water bottles and gave a good service. Room was really good. The a/c was also working properly we had television as well in the room.

    Travel Month: Jan 2025

    Room: Classic Double

    Hilite Inn has replied on Mon Jan 27 12:02:38 IST 2025

    Dear Bibin, Thank you for the feedback. We are happy that you enjoyed the stay with us. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    5.0

    Excellent Stay

    lamih k.

    Its good and clean, wifi available, ac available, one water bottle, shampoo soap, tv, towel with in cheap rate

    Travel Month: Jan 2025

    Room: Classic Double

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    Hilite Inn has replied on Thu Jan 23 11:36:25 IST 2025

    Dear Lamih, Thank you for the feedback. We are happy that you enjoyed the stay with us. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    4.0

    Good

    sreyas k.couple

    Good hotel very nice service ! very good rooms and service. Its really neat and clean i really recommend every couples to check once

    Travel Month: Dec 2024

    Room: Classic Double

    Hilite Inn has replied on Wed Jan 08 11:55:00 IST 2025

    Dear Sreyas, Thank you for the feedback. We are happy that you enjoyed the stay with us. We are looking forward to having you as our guest again.

    5.0

    Overall experience is good

    nijeesh s.family

    It was a pleasant stay. Highly recommended for family. Place is near to metro station and only thing is food is not available

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hilite Inn has replied on Wed Jan 08 11:54:39 IST 2025

    Dear Nijeesh, Thank you for the feedback. We are happy that you enjoyed the stay with us. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    souris a.family

    Roms are clean and spacious. Staffs are very cordial. Location wise it is almost heat of the city but no attached restaurant. But we take our dinner from lunch box which is just opposite to it and they have a. Good food quality.

    Travel Month: Dec 2024

    Room: Classic Double

    Hilite Inn has replied on Mon Dec 30 11:19:34 IST 2024

    Dear Souris, thank you for your valuable feedback and review. We are happy to know that you enjoyed your stay with us. We are looking forward to having you as our guest again.

    4.0

    room

    roshan j.couple

    it's ok, average room. :

    Travel Month: Nov 2024

    Room: Classic Double

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    Hilite Inn has replied on Mon Mar 03 11:31:29 IST 2025

    Dear Roshan, thank you for your valuable feedback and review. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    5.0

    Excellent Stay

    mathews t.

    Good location, good service by staff, helpful, recommend

    Travel Month: Nov 2024

    Room: Classic Double

    Hilite Inn has replied on Thu Dec 05 11:31:06 IST 2024

    Dear Mathews, Thank you for the feedback. We are happy that you enjoyed the stay with us. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    rajkumar n.solo

    Property location was a bit remote but ok only issue i faced was lift was not working but the room boys assisted me with the luggage

    Travel Month: Nov 2024

    Room: Classic Double

    Hilite Inn has replied on Mon Dec 02 11:42:07 IST 2024

    Dear Rajkumar, thank you for your valuable feedback and review. We are happy to know that you enjoyed your stay with us. We shall do our best to improve the service. We are looking forward to having you as our guest again.

    5.0

    Excellent Stay

    unni p.loyalty-icon

    "i had an outstanding stay at hilite inn! from the moment i arrived, the staff went above and beyond to make me feel welcome. The check-in process was seamless, and i was greeted with warm smiles and exceptional service throughout my visit. The room was spacious, impeccably clean, and had all the amenities i could ask for, including a cozy bed and a stunning view. The hotel’s attention to detail truly impressed me, from the modern decor to the thoughtful touches that made my stay feel special. The housekeeping team kept everything spotless, and i appreciated the high standards of cleanliness and comfort.

    Travel Month: Oct 2024

    Room: Deluxe Room

    Hilite Inn has replied on Sat Nov 02 13:51:12 IST 2024

    Dear Unni, thank you for your valuable feedback and review. We are happy to know that you enjoyed your stay with us. We are looking forward to having you as our guest again.

    4.0

    Good Stay

    biju j.couple

    The location was slightly interior and the road to the property was narrow also. Minimum amenities were provided by the hotel. Only one bath towel for two of us.

    Travel Month: Oct 2024

    Room: Deluxe Room

    Hilite Inn has replied on Wed Oct 16 14:37:09 IST 2024

    Dear Biju, we regret for the inconvenience caused to you. We shall take necessary actions so that our guests would have the best experience with us. We are looking forward to having you as our guest again.

    5.0

    Satisfied

    jyotsna r.family

    Very good nice place near the stationvery good nice place near the stationvery good nice place near the station

    Travel Month: Oct 2024

    Room: Classic Double

    Hilite Inn has replied on Wed Oct 16 14:35:46 IST 2024

    Dear Jyotsna, Thank you for the feedback. We are happy that you had a pleasant experience with us. We are looking forward to having you as our guest again.

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