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Review Of Gino Tourist Home0123401234

Kakkanad, Cochin

    User Rating & Reviews

    • everyone
    • business
    • family
    3.6
    Very Good

    40 Ratings, 14 Reviews

    excellent
    25%
    very good
    40%
    average
    20%
    poor
    3%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 1
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property features clean and comfortable rooms with exceptional staff who are noted for their helpfulness and accommodation, including early check-in. Guests enjoyed the food, although some mentioned limited quantities, and had generally good experiences. However, several reviews pointed out issues like inconsistent reception service and concerns about the environment near the bar, which some visitors found uncomfortable. Overall, the cleanliness and staff service are frequently highlighted.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    midhun s.

    The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting ernakulam. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and i didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

    Travel Month: Oct 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    richu v.

    The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting ernakulam. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and i didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

    Travel Month: Oct 2024

    Room: Standard Non Ac Room

    1.0

    Terrible Stay

    amandeep s.

    Terrible service no one is the reception always no room service didn’t know there is a bar located along side. When coming in to the hotel you can see bunch of people being drunk or smoking. Felt uncomfortable many times. And one person was also abusing while being drunk that was the worst i could have gone through.

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    roshan j.

    Good customer service Good food Overall experience is good 👍🏼

    Travel Month: Jul 2024

    Room: Deluxe Room

    4.0

    Good Stay

    rishikesh m.loyalty-icon

    4. 4

    Travel Month: Jul 2024

    Room: Standard Non Ac Room

    4.0

    First impressions was completely flippe

    mohit v.business

    I was staying overnight for business trip. The location and general external look might put people off. But the inside was clean and professional. The rooms were also clean and comfortable. We took the ac room and it was comfortable. The bathroom was clean and well stocked with clean towels and bathroom accessories. Food quantity limited but quality was good and staff was polite and helpful. Only negative i had was that they were not always at desk when i called. Also the bar at the entrance might put off some traveller's but it is segregated from hotel. Overall a pleasant and comfortable stay

    Travel Month: May 2024

    Room: Deluxe Room

    4.0

    good ampience…

    azeem a.business

    Nice experience very nice super good travel.

    Travel Month: Jan 2024

    Room: Deluxe Room

    1.0

    Such a bad experience

    anoopa.business

    1) paid extra 1000+ for ac but ac was not properly working. 2) so they shifted to another room, which had no safety. Sliding windows open directly to the staff workers living floor. 3) person in the reception took personal details and started finding in social media and sending friend request. Violation of privacy.

    Travel Month: Oct 2023

    Room: Standard Non Ac Room

    2.0

    Poor Stay

    saif.

    I have rated for a previous stay. Not this

    Travel Month: Jun 2023

    Room: Deluxe Room

    3.0

    Average Stay

    saleesh e.

    1)the room was not cleaned properly. 2) no lift facilities 3) unhygienic interior and surrounding

    Travel Month: May 2023

    Room: Deluxe Room

    3.0

    Average Stay

    jamshad m.

    gino hotel was a bar hotel. I didn't know at the time of booking, the rooms were next to the bar and it was not a good environment for families!

    Travel Month: May 2023

    Room: Standard Non Ac Room

    4.0

    Good Stay

    manikandan n.

    Nice rooms. Good customer response. One thing is break fast is not complementary. Otherwise nice experience

    Travel Month: May 2023

    Room: Standard Non Ac Room

    1.0

    Terrible Stay

    sulfikar p.

    Amenities mentioned ac rooms. But i got the non -ac room. It's very difficult to stay inside the room without ac. Lot of mosquitos was there really bad experience

    Travel Month: Apr 2023

    Room: Standard Non Ac Room

    5.0

    Best service

    ahsana s.family

    Very nice service and best staff

    Travel Month: Feb 2023

    Room: Standard Non Ac Room

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