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Review Of Crowne Plaza Lucknow an IHG Hotel0123401234

Lucknow, Lucknow | 12.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.5
    Excellent

    115 Ratings, 31 Reviews

    excellent
    67%
    very good
    23%
    average
    6%
    poor
    2%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Facilities4.1
    • Food4.8
    • Cleanliness4.3
    • Value For Money4.8
    • Child Friendliness4.6
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    Review Summary

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    The property offers a comfortable stay with spacious rooms and a scrumptious breakfast spread, including fresh salads and live counters. Guests appreciate the friendly and cooperative staff, as well as the serene pool area. With great accessibility and a peaceful ambience, it's perfect for family trips. Cleanliness and quick service also stand out, ensuring a pleasant experience for all visitors.

    Sort by:

    Positive first
    3.0

    Average Stay

    ran v.family

    We’ve booked accommodation for 3 adults. I have to really struggle to get extra bed which is not acceptable at all. Pathetic experience from MMT and the hotel

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Worth the money

    rahul r.family with 2 kids

    Courteous staff, newly built, clean, and good food. Stayed overnight while traveling from Delhi to Patna. Poorvanchal Expressway is just a few kilometres away.

    Travel Month: Oct 2025

    Room: Premium Room

    5.0

    Excellent Stay

    yunus h.family with 1 kid

    We had a truly wonderful experience during my stay. The hospitality was outstanding — every staff member was warm, polite, and always ready to help with a smile. The food was absolutely delicious with great variety and quality, and the service throughout was quick and attentive. The rooms were clean, comfortable, and well-maintained, making the stay even more enjoyable. Every detail was taken care of with great professionalism and care. Overall, a perfect blend of comfort, great food, and exceptional hospitality. Highly recommended, and I look forward to visiting again soon!

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Good Stay

    trilok c.family

    Nice hotel with friendly staff we had a nice stay in the property they also guided us in sight seeing with good inputs Nice hotel with friendly staff we had a nice stay in the property they also guided us in sight seeing with good inputs ☺️

    Travel Month: Oct 2025 (3-Night Stay)

    Room: 1 King Standard

    5.0

    OVERALL A GOOD STAY

    ankush j.group

    The stay was comfortable, with spacious rooms providing all basic amenities, alongwith, offering the great spread of breakfast with taste, having a fast connectivity to Lucknow's Porsche residential and business hub.

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    Excellent stay at Crowne Plaza Luckno

    golam m.family with 1 kid

    The hotel was located just beside the main road. The room was neat, clean and cozy. Overall, we enjoyed our stay at Crowne Plaza Lucknow.

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    shilpa k.family with 2 kids

    Staff is very cooperative, nice food , clean rooms. Location is out of the city so commuting is a bit difficult

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Good Stay

    dr s.

    My stay at Crowne Plaza Lucknow was very comfortable. The ambience and fragrance of the property created a relaxing vibe. The pool area was serene, and the breakfast buffet had a wide and delicious variety, especially the fresh salads, chutneys, and live counters. Staff was polite and helpful throughout. Overall, a very good experience — just a few small improvements could make it excellent.

    Travel Month: Oct 2025

    Room: 1 King Standard

    4.0

    Hotel Crown Plaza,LKW worth staying...!

    shyamal k.couple

    Hospitality at its best, Food was good, Services too were good, so staying and spending moments in Crown Plaza,LKW convinced us about value for money

    Travel Month: Sep 2025

    Room: 1 King Standard

    5.0

    Excellent Stay

    divya s.family

    Everything was top notch be it the location the service the ambience. Everything was great including the lavish breakfast spread !

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    ayush s.solo

    The stay was wonderful. The hotel is new and has all the modern facilities you would expect. The food is too notch and all staff are courteous and prompt to help out. The only issue is frequent electricity outages, but mind you, the hotel generator kicks back in within less than 30 seconds every time.

    Travel Month: Sep 2025

    Room: 1 King Standard

    5.0

    Excellent Stay

    manish b.family with 1 kid

    Staff was so courteous and property was too good

    Travel Month: Aug 2025

    Room: Standard Room

    Crowne Plaza Lucknow an IHG Hotel has replied on Fri Sep 05 19:13:07 IST 2025

    Dear Guest, Thank you for the wonderful review! We’re thrilled to know that you enjoyed your time with us. We hope to welcome you back again soon for another memorable experience! Best Regards Souvik Layek Front Office Manager

    4.0

    Good Stay

    ajeet k.couple

    hotel is on main highway n easily accessible. ambience is average, rooms are well organized n worth for money.

    Travel Month: Aug 2025

    Room: 1 King Standard

    Crowne Plaza Lucknow an IHG Hotel has replied on Sun Aug 31 14:28:51 IST 2025

    Dear Guest, Thank you for the wonderful review! We’re thrilled to know that you enjoyed your overall time with us. We hope to welcome you back again soon for another memorable experience! Best Regards Souvik Layek Front Office Manager

    5.0

    Lovely

    gaurav a.business

    Good quality, cleanliness and affordable. Variety of breakfast options are available. Staff behaviour was good.

    Travel Month: Aug 2025

    Room: 1 King Premium

    Crowne Plaza Lucknow an IHG Hotel

    Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards Souvik Layek

    2.0

    Overpriced, poor stay

    ahraz a.couple

    Extremely poor experience, considering the brand and price point. Lift & lobby smelled of shit, room service was incredibly slow & furnishing was just sub

    Travel Month: Aug 2025

    Room: 1 King Premium

    Crowne Plaza Lucknow an IHG Hotel has replied on Wed Aug 27 18:24:01 IST 2025

    Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards Souvik Layek

    5.0

    Excellent Stay

    kumar g.family with 2 kids

    It's a great moment for family trip Property is fantastic. Nd food so awesome nd lots of buffet in breakfast Aur all its awesome trip

    Travel Month: Aug 2025

    Room: Premium Room

    Crowne Plaza Lucknow an IHG Hotel has replied on Sun Aug 24 12:10:43 IST 2025

    Dear Guest, Thank you so much for the wonderful review. We’re truly delighted to know that you enjoyed your stay with us and enjoyed the ambience, food, and especially the breakfast. Your kind words mean a lot to our entire team and serve as great motivation to keep delivering memorable experiences time and again. It was a pleasure hosting you, and we look forward to welcoming you back again soon! Best Regards Souvik Layek

    1.0

    Terrible Stay

    aaishwary.group

    Ac was not working not at all temperature was around 24 Multiple times power cut issues atleast 30 times whole night . won't expect from 5 star hotel at all after paying 6000 bucks Ac was not working not at all temperature was around 24 Multiple times power cut issues atleast 30 times whole night . won't expect from 5 star hotel at all after paying 6000 bucks.

    Travel Month: Aug 2025

    Room: 1 King Premium Balcony

    Crowne Plaza Lucknow an IHG Hotel has replied on Wed Aug 20 17:28:13 IST 2025

    Dear Guest, Thank you for the candid review. We apologize that your recent visit did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a much better experience. Sincerely, Souvik Layek Front Office Manager

    5.0

    Excellent Stay

    anil a.family with 3 kids

    Delicious food excellent staff biheviuer, too good property value for money awesome stay

    Travel Month: Aug 2025

    Room: 1 King Standard

    Crowne Plaza Lucknow an IHG Hotel has replied on Thu Aug 14 14:10:56 IST 2025

    Dear Guest, Thank you for the wonderful review! We’re thrilled to hear that you enjoyed your time with us. We hope to welcome you back again soon for another memorable experience! Best Regards Souvik Layek Front Office Manager

    5.0

    very good approch

    sahel v.couple

    It was good and nice stay i like the rooms and all good approch with staff and drivers its is good fromm

    Travel Month: Aug 2025

    Room: Standard Room

    • user photos
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    Crowne Plaza Lucknow an IHG Hotel has replied on Thu Aug 14 14:10:44 IST 2025

    Dear Guest, Thank you for the wonderful review! We’re thrilled to hear that you enjoyed your time with us. We hope to welcome you back again soon for another memorable experience! Best Regards Souvik Layek Front Office Manager

    5.0

    Awesome Stay

    mohd l.business

    Awesome and Awesome Nice culture of Staff Amenities are very Good Property is very Good Location is also Good Awesome and Awesome Nice culture of Staff Amenities are very Good Property is very Good Location is also Good

    Travel Month: Aug 2025

    Room: Standard Room

    Crowne Plaza Lucknow an IHG Hotel has replied on Sat Aug 09 13:20:43 IST 2025

    Dear Guest, Thank you for the wonderful review! We’re thrilled to hear that you enjoyed your time with us. We hope to welcome you back again soon for another memorable experience! Best Regards Souvik Layek Front Office Manager

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