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Guests generally appreciate the warm hospitality and courteous staff, highlighting the delicious and varied food options, especially at the rooftop restaurant, L14. The property boasts spacious, modern rooms with stunning views of the city and parks, making it ideal for a relaxing family getaway. However, a few reviews mention that service could be improved, particularly during busy times. Overall, it's a great choice for comfort and convenience in Lucknow.
5.0Excellent Stay
virain m.couple
staff was courteous, excellent food everywhere, and very well kept. room was big and spacious. the view from the room was marvelous.
Travel Month: Oct 2025Room: 1 King Bed, Park View, Guest Room
5.0Excellent Stay
jitendra s.family with 1 kid
location in good food is excellent services are very supportive n courteous, staff is friendly n very cooperative
Travel Month: Oct 2025 (3-Night Stay)Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Srivastava,
It was a pleasure having you stay with us and thank you for taking your valuable time out to review us. The team and I are delighted to know that you had a wonderful experience at Renaissance Hotel Lucknow and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
5.0A Perfect place for a Family
dheeraj k.family with 1 kid
Had a wonderful stay with my family! The hospitality was warm and welcoming, and the staff’s nice gestures made us feel truly special. The food was delicious with a wide variety of options, and we enjoyed every meal. Overall, a delightful and comfortable experience — perfect for a relaxing family getaway!
Travel Month: Sep 2025Room: 2 Twin Beds, High Floor, Guest Room (Cocktail Hours from 5-7PM)
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Verma,
It was a pleasure having you stay with us and thank you for taking your valuable time out to review us. The team and I are delighted to know that you had a wonderful experience at Renaissance Hotel Lucknow and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
2.0not worth in this price
aman s.couple
ac is not working properly and light is going cut again and again mini bar not provided,not provide smart tv price is too high if i face this
Travel Month: Aug 2025Room: 1 King Bed, Park View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Singh,
Thank you for sharing your feedback with us. Your concerns are important and we genuinely value your perspective. We would appreciate the opportunity to discuss your experience further; please share your contact details with us and our team would reach out to you shortly. We hope to welcome you back soon and provide you with the exceptional service Renaissance is known for.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
Travel Month: Aug 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Sep 01 14:58:26 IST 2025
Dear Ms. Rathi,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
Unhygienic & zero services They really need to work on there staff and hygiene level Very annoying they even don’t receive call
Travel Month: Aug 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Khan,
Thank you for sharing your feedback with us. Your concerns are important and we genuinely value your perspective. We would appreciate the opportunity to discuss your experience further; please share your contact details with us and our team would reach out to you shortly. We hope to welcome you back soon and provide you with the exceptional service Renaissance is known for.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
Excellent work and good dealing
Travel Month: Jul 2025Room: 1 King Bed, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Sep 01 14:58:15 IST 2025
Dear Guest,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
4.0Breakfast served is really tasty..
reema n.solo
Breakfast served is really tasty.. property is excellent location is so convenient and very beautiful amb Breakfast served is really tasty.. property is excellent location is so convenient and very beautiful ambience
Travel Month: Jul 2025Room: 2 Twin Beds, Park View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Sep 01 14:58:07 IST 2025
Dear Ms. Nagar,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
5.0Excellent Stay
sarthak m.couple
My experience was great the staff was really good and the food was also great I hope to visit the property soon
Travel Month: Jul 2025Room: 1 King Bed, High Floor - 10th and above, Guest Room (Cocktail Hours from 5-7PM)
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Sep 01 14:57:58 IST 2025
Dear Mr. Mishra,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
1.0Invoice issues like alway
gemini m.business
MMT gives an invoice where there is no breakup of price. Hotel given me a GST invoice which is less than the amount paid by me to MMT.
Now I am to deal with the customer care to get an invoice to know what are the other charges for.
This is not done. Why can't you people decide with the partner hotel and one of you give a complete GST invoice of the value that I paid.
All your partner hotels refuse to give invoice at first and then on multiple requests and insistence they agree to provide.
Once I am checked out of hotel and left the city, why am I being made to bother for 24-72 hours after that still to be able to get a genuine invoice for full paid amount from multiple channels
Travel Month: Jul 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Guest,
Thank you for sharing your feedback with us. Your concerns are important and we genuinely value your perspective. We would appreciate the opportunity to discuss your experience further; please share your contact details with us and our team would reach out to you shortly. We hope to welcome you back soon and provide you with the exceptional service Renaissance is known for.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
5.0A memorable stay, made special by Saksham and the caring Renaissance team
tejasvee s.family
1. Wonderful 4-Day Stay: A truly memorable experience at Renaissance Hotel, Lucknow — comfortable rooms, seamless service, and warm hospitality throughout.
2. Saksham – The Star of the Stay: Leading Guest Relations with grace, Saksham was exceptional — prompt, caring, and highly professional. His attention made all the difference.
3. Thoughtful Dining Team: Umar stood out for his thoughtful and caring service at breakfast. Mahima and Chef Abhishek added warmth and flavor to the mornings.
4. Spotless Housekeeping: Sandeep ensured a clean, well-kept room every day — thorough, efficient, and attentive to every detail.
5. Gratitude to the Team: A big thank you to Saksham and the entire Renaissance staff for creating a stay full of comfort, care, and excellence.
Travel Month: Jul 2025Room: 1 King Bed, Riverfront View, Studio Suite (Cocktail hours from 5-7 PM)
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Sep 01 14:57:44 IST 2025
Dear Ms. Shastri,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
5.0Great Business hotel
rajnish k.solo
Excellent room size and quality of beds. fabulous view of the park and finally superb staff !! I had a higher floor room which was spacious with a sitting area and a superb work desk. Bathroom and the shower 🚿 worked perfectly. The breakfast spread was also sumptuous
Travel Month: Jun 2025Room: 1 King Bed, Park View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Jun 16 14:21:49 IST 2025
Dear Mr. Kamat,
Thank you for choosing to stay with us at Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful stay and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
Property was good but service was worst
Travel Month: May 2025Room: 1 King Bed, Park View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Jun 16 14:19:55 IST 2025
Dear Mr. Bajpai,
Thank you for taking the time to share your feedback with us. We appreciate your kind words about the property and are truly sorry to hear that your stay did not meet the high standards we strive to uphold at Renaissance Hotel Lucknow. Please accept our sincerest apologies for the inconveniences you faced. I sincerely hope that you will not let this mar your impression about Renaissance Hotel Lucknow please do give us another opportunity to welcome you back and deliver the true Renaissance experience.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
3.0Average Stay
aakash d.couple
I Found this Property through Make my Trip and the experience was not so good. We have early check in offer but we have to wait there for more than 45 min and service was not upto the mark
Travel Month: May 2025Room: 1 King Bed, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Dhaka,
Thank you for sharing your feedback with us. Your concerns are important and we genuinely value your perspective. We would appreciate the opportunity to discuss your experience further; please share your contact details with us and our team would reach out to you shortly. We hope to welcome you back soon and provide you with the exceptional service Renaissance is known for.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
The property is excellent amazing view from the building.
The L14 restaurant has a great variety of foods. They even gave us a complimentary cake.
Travel Month: May 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Ms. Goel,
It was a pleasure having you stay with us and thank you for taking your valuable time out to review us. The team and I are delighted to know that you had a wonderful experience at Renaissance Hotel Lucknow and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
5.0awesome... 👍
santosh m.family with 1 kid
Location is excellent, food is too awesome as well as services . Keep it up. Amenities also very good.
Travel Month: Apr 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar
Dear Mr. Mishra,
It was a pleasure having you stay with us and thank you for taking your valuable time out to review us. The team and I are delighted to know that you had a wonderful experience at Renaissance Hotel Lucknow and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
1.0Terrible Stay
varnika t.couple
they asked for extra amount of 2200
they said make mytrip mein glitch hai unlogo ne tax nai joda hai
Travel Month: Apr 2025Room: 1 King Bed, Riverfront View, Studio Suite (Cocktail hours from 5-7 PM)
Renaissance Lucknow Hotel, Gomti Nagar
Dear Ms. Tiwari,
Thank you for sharing your feedback with us. Your concerns are important and we genuinely value your perspective. We would appreciate the opportunity to discuss your experience further; please share your contact details with us and our team would reach out to you shortly. We hope to welcome you back soon and provide you with the exceptional service Renaissance is known for.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
"Luxurious stay, impeccable service, and exquisite cuisine. A truly unforgettable experience at [renaissance ]. Highly recommended!
Travel Month: Apr 2025Room: 2 Twin Beds, Park View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Sat Apr 19 10:19:41 IST 2025
Dear Mr. Singh,
Thank you for choosing Renaissance Hotel Lucknow, a distinguished premium hotel and proud member of Marriott Bonvoy. We are delighted to hear that you had a wonderful experience and truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience, where you can explore our fine dining restaurant, vibrant F&B outlet and the breathtaking infinity pool overlooking the city skyline. We would be delighted to hear your thoughts on these signature offerings as well.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
2.0i don’t understand that
pranav r.family with 1 kid
Everything was okay until The hotel people had asked for any extra payment, even though I had already paid the full amount online. But they’ve charged an extra 700 rupees, using the excuse of the new tax regime.
Travel Month: Apr 2025Room: 1 King Bed, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Sat Apr 19 10:20:37 IST 2025
Dear Mr. Rai,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet the high standards we strive to uphold at Renaissance Hotel Lucknow. Please accept our sincerest apologies for the inconveniences you faced. I sincerely hope that you will not let this mar your impression about Renaissance Hotel Lucknow please do give us another opportunity to welcome you back and deliver the true Renaissance experience.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow
3.0Great location of the stay, In house dining needs improvement
lakshya g.family
The stay and staff was good, we had to checkout early to travel further and requested to provide tea and fruit platter. Platter was served with a limited amount of fruits to cater 4 people. This kind of service is not expected out of a 5 star property.
Travel Month: Mar 2025Room: 2 Twin Beds, City View, Guest Room
Renaissance Lucknow Hotel, Gomti Nagar has replied on Mon Apr 07 10:20:03 IST 2025
Dear Mr. Moitra,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your stay did not meet the high standards we strive to uphold at Renaissance Hotel Lucknow. Please accept our sincerest apologies for the inconveniences you faced. I sincerely hope that you will not let this mar your impression about Renaissance Hotel Lucknow please do give us another opportunity to welcome you back and deliver the true Renaissance experience.
Warm regards,
Sachin Shet
General Manager
Renaissance Hotel Lucknow