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The food is really very nice, and the location is also good 👍. The facilities are also excellent. However, I would like to suggest that the hotel keep some basic medicines such as Dolo, Disprin, or Paracetamol available for guests.
I am mentioning this because when I arrived at the hotel, I was suffering from fever. I asked for medicine, but there was no provision for it, so my son and I had to go out and purchase it from outside. Having basic medicines available would be a great help for guests in such situations.
Thanks and regards
Ramada by Wyndham Lucknow Hotel and Convention Center
Dear Ms. Chahal,
We are delighted to hear that you enjoyed your stay! We fully understand your concern regarding medication. Due to government regulations and policies aimed at ensuring safety and compliance, we are unable to provide medication without a valid prescription.
In such instances, we have typically arranged transportation for our guests to Prasad hospital or the nearby pharmacy adjacent to our hotel for their convenience.
We appreciate your feedback and sincerely hope that this policy did not detract from your overall positive experience. We look forward to welcoming you back for another comfortable and enjoyable stay.
Warm regards,
Mohit Pandey
Front Office Manager