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Review Of Collection O Ashok Lane Near Appu Ghar0123401234

Sector 41, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    93 Ratings

    excellent
    38%
    very good
    23%
    average
    16%
    poor
    14%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 3
    • 2
    • 5
    • 4
    • 3
    • 5
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Room3.5
    • Food3.3
    • Hospitality3.8
    • Value For Money3.6
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    Reviews Summary

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    Guests often appreciate the spacious and clean rooms, highlighting the good maintenance and hygiene standards. The staff's helpfulness and courteous attitude also stand out for many. However, some have noted issues with slow service and a lack of food availability, while the location and parking facilities have drawn some criticism. Overall, it seems to be a budget-friendly option for a comfortable stay.

    2.0

    Average

    rohit k.couple

    The staff seems to be a little less overwhelming, and the room was bad and small.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    3.0

    Average Stay

    mohit s.group

    Location is poor but the rooms are good and spacious

    Travel Month: Oct 2019

    Room: Classic (2X)

    5.0

    Hotel

    sushil k.couple

    All services too good, room AC, awesome hotel, rate very low.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    2.0

    No food service available in hotel

    sumit a.solo

    Nice stay but food not available.

    Travel Month: Oct 2019 (5-Night Stay)

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Wed Nov 06 22:34:54 IST 2019

    Hi, Sumit! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is. Regards, Rahul

    3.0

    Average Stay

    sumit a.solo

    No food service available.

    Travel Month: Oct 2019

    Room: Classic (2X)

    • user photos
    • user photos

    Collection O Ashok Lane Near Appu Ghar has replied on Wed Nov 06 16:31:42 IST 2019

    Hey Sumit, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Poorav!

    5.0

    Awesome stay

    aamir u.solo

    Best staff. Very helpful and polite people. 24 hours service. Had an amazing stay.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Fri Oct 25 07:35:39 IST 2019

    Thank you for sharing your seamless experience, Aamir Usman! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Amit

    5.0

    Good staff

    sona s.couple

    Vipin is very nice person with a good behavior.

    Travel Month: Oct 2019

    Room: Classic (2X)

    • user photos

    Collection O Ashok Lane Near Appu Ghar has replied on Sat Oct 19 07:36:25 IST 2019

    Thank you for your sweet words, Sona Sharma! We hope to give you a consistent service every time. Regards, Pravin

    5.0

    Value for money

    akash r.couple

    Good hospitality, although parking space is less for cars but it was good for bike traveller. Food was nice, easy check in, staff behaviour also facilitated us.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Thu Oct 17 07:37:53 IST 2019

    Hi, Akash Rana! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Amit

    2.0

    No, I will never stay in an Oyo

    anurag m.business

    It was not good. I had a bad experience.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Collection O Ashok Lane Near Appu Ghar has replied on Fri Oct 18 09:21:28 IST 2019

    Hey Anurag, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit

    2.0

    The stay

    lalit s.family

    The hotel seems to be decent with good location however I found the services to be poor. The maintenance was also not upto the mark

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Collection O Ashok Lane Near Appu Ghar has replied on Tue Oct 15 18:54:55 IST 2019

    Hi, Lalit! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul

    2.0

    Bad exp

    anurag s.couple

    It was overall a bad exp. Hotel receptionist was cheap and rude! Rooms were small and ac was not working well

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Collection O Ashok Lane Near Appu Ghar has replied on Sun Oct 13 09:03:01 IST 2019

    Hi, Anurag! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully controlled and eliminated to the maximum extent. Regards, Pravin

    4.0

    Value for money

    sankalp k.group

    You can face delay while check in.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Sun Oct 13 09:03:01 IST 2019

    Love to hear this, Sankalp! It d be great if you can spread the word among your circle. Have a relaxing day forward) regards, Pravin

    4.0

    Kinda nice

    sankalp k.group

    Place is nice but you will face issue in check-in.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Wed Oct 09 19:57:43 IST 2019

    Thank you so much for the positive rating, Sankalp! As per the review, it seems that you aren't satisfied with our services completely. Rest assured, we've duly noted your feedback and we'll strive for a better experience in the future. Regards, Jamil.

    5.0

    Felt like home's room

    paramvir y.couple

    Room and washroom's space and cleanness is just wow.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Collection O Ashok Lane Near Appu Ghar has replied on Wed Oct 09 08:26:29 IST 2019

    Appreciate your feedback, Paramvir YR! Please share your views in the future as well. We would love to be your host again soon :). Regards, Rachit.

    5.0

    Very nice stay

    divisha v.group

    Good stay, spacious rooms, comfortable, good staff.

    Travel Month: Sep 2019

    Room: Classic (2X)

    • user photos

    Collection O Ashok Lane Near Appu Ghar has replied on Tue Oct 08 07:28:51 IST 2019

    Thanks for the perfect rating, Divisha Verma! Hope this love is retained forever and we ensure to make your next stay a more exciting and memorable one :) Have a great day! Regards, Hemant.

    4.0

    Enjoyed my stay

    ushman k.couple

    Awesome stay. Enjoyed a lot. Proper cleanliness and hygiene was there. Well maintained property.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Wed Oct 09 19:55:32 IST 2019

    Thank you for sharing your seamless experience, Ushman! We'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Navneet.

    1.0

    Behavior of the hotel staff is very bad

    anshuman j.business

    Behavior of the hotel staff (reception) was very rude, even they don't have the staff for room service.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Collection O Ashok Lane Near Appu Ghar has replied on Mon Oct 07 18:37:29 IST 2019

    Hi, Anshuman! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul

    1.0

    Pathetic and rude staff.

    vaibhav s.business

    Overall hotel is good but the staff is pathetic. Staff here are rude and not professional. They start shouting on you if you ask then anything. Water is not provided.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Sat Oct 05 18:57:55 IST 2019

    We are sorry for the trouble, Vaibhav! We've marked a note for the experience you had with us and we'll put in our best efforts to enhance your experience with us. Wish you a great day ahead :) Regards, Amit.

    4.0

    Good

    preetika k.group

    Value for the price! Spacious rooms.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Fri Oct 04 19:04:45 IST 2019

    Hi, Preetika! That s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Jamil

    2.0

    Odd location, false facilities in company site

    shyam k.group

    Location was so poor, no parking facilities which is showing in MakeMyTrip.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Ashok Lane Near Appu Ghar has replied on Thu Oct 03 23:51:52 IST 2019

    Regret for the unpleasant experience you had with us, Shyam! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet

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