Review Of Club Mahindra Mount Serene

Overall experience in the resort is very good.But for reaching the resort is a himalayan task.The road facility from main road is pathetic (about 3 km)

In my opinion, mount serene has a good view from our room balcony and housekeeping is also fine. But food and ambience of overall experience can be elevated for the price we pay.

We had enjoyed thoroughly at CM Munnar. It is suggested to improve the way to reach the resort as it was many potholes quite tough to ride. Also we recommend to increase the fun activities for kids and adults.

3rd class service and bad behavior, room service very baad overall experience is very bad

overall experience nice food was good service good everything is good ..............................

Club mahindra mount serene resort location is wonderful. The staff over there very kind and they arranged our marriage anniversary which we can remember lifetime.

Ambiance, food and services. Worth staying.

Poor house keeping's, no worry WiFi, poor food quality not trained staffs.Terrible

Food is not of North indian liking. Avoid stay at old property of Club Mahindra Munnar

Bad location, very expensive food

We booked in the new property which was closed. We were given bigger rooms apparently which was not maintained and dirty. Staff tried to be helpful but service very slow. Avoid as far away and not worth the travel.

Check in and check out in the room is done by security guards no bell boy, no laundry service for my shirt to be pressed, iron was sent. No choice of restaurants, had to go to main property for dinner, staff is casual in approach.
Average hotel, no choices of restaurants had to always go to main property. Staff were casual, I asked for laundry service for my shirt to be pressed three times and finally iron was sent, check-in and check-out in the room is done by security guards no bell boy.

Only money mind hotel. Bad response.

All things are awesome and it's a great experience in Club Mahindra thanks MakeMyTrip.

Poor experience. Terrible stay. Food was not good and staff were not cooperative.
Club Mahindra is big brand but they didn't respect the customer specially in Munnar. Manager was very bad and non respected us.

Nice location and great view of mountain and tea garden.
Good break fast and nice location. Only problem is road condition and distance from town.

Enjoyed the stay, the room was very good, clean and maintained. The food was average
It was a beautiful colonial style room with the most beautiful view ever. We enjoyed our stay. The food is average they can improve the food quality

We had a great experience in the stay at mount serene, we thought that after the recent floods it would be difficult for us to reach there. but we faced no such *URL* was a pleasant environment there,very happy with the staff especially Mr. Murugan and Chef. Suresh they also provided us with other recreational activities. overall satisfied, would love to visit again.

Club Mahindra is an hull of houses which floats in mist. I like the atmosphere with the best quality cottages.
Excellent room and service in an awesome atmosphere.

Great room, awesome view, nice staff.