I recently booked a stay at Bless selecting the flexible check-in option for 6:00 a.m. due to my early arrival from Bangalore. I made this reservation four days and it was a non-refundable booking. However, a day prior to my arrival, I called Bless Regency to confirm my check-in, only to be informed that my booking had been cancelled on the day I reserved it, without any notification to me. This situation left me stranded, as Bless Regency cancelled my booking without my consent or notification, and I did not receive any refund. Their lack of communication and accountability created a highly distressing experience. If I hadn’t called ahead to confirm, I would have arrived with no accommodation available, which is completely unacceptable. Be cautious when booking with Bless Regency – their handling of reservations is unreliable, and their communication with guests leaves much to be desired. This experience not only cost me money but also peace of mind."