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You are booking hotel for more than 30 days

Review Of GRAND KERA0123401234

Nurani, Palakkad

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    223 Ratings, 93 Reviews

    excellent
    24%
    very good
    37%
    average
    20%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 2
    • 4
    • 5
    • 2
    • 4
    • 4
    • 5
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness3.7
    • Room3.5
    • Food3.3
    • Hospitality3.6
    • Value For Money3.5
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    Reviews Summary

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    This property offers spacious and clean rooms with friendly staff. Many guests appreciated the neat environment and proactive service. However, there are frequent complaints about the lack of hot water and poor cleanliness, particularly in bathrooms. The complimentary breakfast is simple, served in-room rather than as a buffet, which some found disappointing. Limited parking and issues with air conditioning have also been mentioned. Despite these challenges, the central location and responsive service are notable highlights.

    Sort by:

    Positive first
    2.0

    Poor Stay

    sony p.group

    No water in the suite bathroom. Dirty water came from the tap. They had to call a plumber to fix in the morning. The bed were not clean and washed . The suite room was spacious though. Overall I didn’t like the stay because of water issues and overall the beds n hotel area didn’t feel clean.

    Travel Month: Sep 2025

    Room: Suite Room|Executive Deluxe Room

    4.0

    Good Stay

    midhun t.business

    Hotel is Situated in a Silent Place in the town itself. Rooms are clean and tidy. Good for Business travelers. Bar and restaurant are attached. food is also good but bit expense.

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    lift not working.....

    group

    Lift not working.. toilet not cleaned our room id third floor how is possible without lift? ?.....

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    1.0

    Terrible Stay

    shaku s.

    The room and facilities were okay. But there were weird smells. At lift, at the corridor/outside the rooms and at night weird smell came from the AC wend. We left the property early in the morning. Just informed the reception about it.

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Stay not worth the mone

    krishna n.loyalty-iconcouple

    Nothing is worth mentioning about the property. My stay here was rather a disappointment. U. May get better property at this rate. Imhad booked a room with breakfast, but shockingly found that the hotel did not have a restaurant. Instead they were serving breakfast in your room. Expected to have a breakfast like any other hotels with a decent spread. But sadly it was all missing. Further the heaters in the bathroom ofnthe entire hotel was not working. Son-had to take bath in cold water. Fortunately the weather was hot. The hotel did not bother to apprise us about this situation. Further more they were providing only 1 bottle of drinking water per room per day on the house; and were charging rs 40- (rs 10- more than the mrp) per bottle over n above the free one. As for the claim of free wifi, the facility was not extended on checking in. When enquired about it while checking out it was informed that they do provide free wifi service. Does the hotel expect a guest to ask for such services? surprising! in all, would not recommend the hotel to any body

    Travel Month: Feb 2025

    Room: Deluxe Room

    3.0

    Average Stay

    shyam s.business

    Limited parking space inside the hotel. Hardly have space for 3 or 4 cars. Others need to park on the road infront of the hotel. The room was neat and ac was working. The toilet door locks not working. The shower switch came off and it fell down and lucky to have escaped an accident as it just missed out leg. House keeping is poor. The complimentary breakfast was served at room and not a buffet. Simple and tasty it was. Have a limited food menu. Over all the food is good.

    Travel Month: Jan 2025

    Room: Executive Deluxe Room

    1.0

    Waste of money hotel

    sukesh k.family

    Worst hotel, unhygienic ambience, no hot water, poor service. I don't understand how mm t is recommending this poor hotel to travellers.

    Travel Month: Dec 2024

    Room: Executive Deluxe Room

    2.0

    Poor Stay

    shameem p.

    If you are going to stay there bring a water can also. Because they are not providing any water facility and the shown amenities are undone! and they charged hight price for a normal water bottle. Neatness is very poor. So i will never ever recommend anyone to this hotel. Thank you

    Travel Month: Dec 2024

    Room: Executive Deluxe Room

    2.0

    Not worth for money

    maria.business

    The hotel's location is fine, but it lacks basic cleanliness, especially in the washroom. The shower does not work properly, and there is constant water leakage. Additionally, there is no heater. I do not recommend this hotel for a stay.

    Travel Month: Dec 2024 (7-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    chemravattam m.

    Courteous front office, proactive staff and supportive, room very spacious well painted and neatly maintained. Only had lodging.

    Travel Month: Nov 2024

    Room: Executive Deluxe Room

    3.0

    Average Stay

    bharat.loyalty-iconfamily

    Property decent but no hot water available for bath. Food we didn't tried so can't comment. Staff is cooperative. Could be better.

    Travel Month: Nov 2024

    Room: Executive Deluxe Room

    5.0

    Comfortable stay

    devika s.couple

    We had a very pleasant stay. The front desk was very much helpful and even helped in delivering our swiggy to rooms personally. The rooms were neat, and well kept. Budget-friendly and made upto the pay. Breakfast was also pretty good. Looking forward to more stays and would definitely recommend.

    Travel Month: Oct 2024

    Room: Executive Deluxe Room

    • user photos
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    4.0

    Good

    sumayya m.family

    All in all good experience, 3 adults and 1 child, they provided only one bed, it was not enough. That's why we added extra bed with extra money

    Travel Month: Sep 2024

    Room: Executive Deluxe Room

    5.0

    Nice experience

    arun a.couple

    Location very good very calm place. And the rooms and washroom are good. Receptions and office boy also good very helpful.

    Travel Month: Aug 2024

    Room: Executive Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    jayant r.loyalty-iconbusiness

    I had a pleasant experience at the hotel. Room was clean n spacious. Very good polite n hospitable staff. Ordered for dosa n coffee to start my day. 1 plate dosa is more than enough as it has 3 pieces. Overall a very good experience

    Travel Month: Jul 2024

    Room: Executive Deluxe Room

    2.0

    Poor Stay

    benoy c.family

    Had a bad experience. Rooms were neat and all but the bathroom was a real disappointment. Closet tank was leaking. Shower and tap was not working. Also there was a cigarette odor in the whole floor, maybe people in other room use it but it is not appropriate for a family. Should consider these issues seriously.

    Travel Month: Jul 2024

    Room: Executive Deluxe Room

    4.0

    Good Stay

    glen r.

    Good comfortable place to stayin. Overall cleanliness was also good.

    Travel Month: Jul 2024

    Room: Executive Deluxe Room

    GRAND KERA has replied on Wed Jul 24 09:32:56 IST 2024

    THANK YOU FOR YOUR VALUABLE FEEDBACK AND WE WILL IMPROVE OUR BEST IN FUTURE

    5.0

    Worth for money

    bala m.couple

    The stay was good, also the food. You must try their parota with chicken gravy combo. Just dial to reception they will bring the food to room

    Travel Month: Jul 2024

    Room: Deluxe Room

    GRAND KERA has replied on Wed Jul 24 11:55:51 IST 2024

    Thank you for your valuable review,and we will better service in future.

    2.0

    Wrong spot for family

    aswin s.group

    Rooms are not cleaned and terrible atmosphere Restorent not. Available , on dry day , costly not worthy,

    Travel Month: Jun 2024

    Room: Executive Deluxe Room

    1.0

    Please never don’t try their food.

    muhammad r.family

    Room was ok, but the location was so unsecure, the entrance was filled will local drunk peoples from the bar, and the food they delved to the room was worst ever, minimum it was 2 day old.

    Travel Month: May 2024

    Room: Deluxe Room

    • user photos
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