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You are booking hotel for more than 30 days

Review Of Winterfeel Venice Resort

Thirumala, Alleppey

    User Rating & Reviews

    • everyone
    • family
    3.7
    Very Good

    51 Ratings, 22 Reviews

    excellent
    29%
    very good
    35%
    average
    20%
    poor
    8%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 2
    • 4
    • 5
    • 5
    • 3
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.8
    • Value For Money4.0
    • Food3.7
    • Facilities4.3
    • Child Friendliness3.9
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    Reviews Summary

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    The property offers a calm and relaxing vibe, ideal for families, with decent rooms and a well-maintained pool. Guests appreciated the friendly staff, especially Mr. Max-on, who was helpful in arranging local transport. Breakfast options are varied and tasty. However, multiple reviews pointed out issues with cleanliness, particularly of utensils, and a lack of responsive service from the staff. Additionally, dining options are limited, with no restaurant on-site for lunch and dinner.

    Sort by:

    Positive first
    4.0

    good place for a family stay

    ampletech.family with 2 kids

    Good ambiance and Pleasant Stay. Decent swimming Pool need some small pool for Kid, Morning Breakfast is Complementary. Staffs are great

    Travel Month: May 2025

    Room: Garden View Room

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    2.0

    Poor Stay

    sarath s.group

    its more like a self service property. starting from opening the gate for our vehicle to enter, it was more like we had to do ourselves or ask them to get it done. no prompt action

    Travel Month: Apr 2025

    Room: Garden View Room

    5.0

    soothing experience very good experience

    chinthu r.family

    nice and small property very calm and relaxing stay inside the city best for family's and friends recommended

    Travel Month: Mar 2025

    Room: Pool View Room

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    4.0

    Good Stay

    abhishek s.loyalty-iconfamily

    Nice cottages with clean bathrooms. Pool's depth was too much for kids. Breakfast was just average.

    Travel Month: Nov 2024

    Room: Garden View Room

    Winterfeel Venice Resort has replied on Thu Dec 26 16:30:38 IST 2024

    Thankyou sir

    5.0

    Excellent Stay

    sujith.

    Good. Thanks

    Travel Month: Oct 2024

    Room: Garden View Room

    2.0

    Poor Stay

    padmakumar e.

    Room was in mess. Mosquitoes was there in the room and tv was not working.

    Travel Month: Apr 2024

    Room: Garden View Room

    3.0

    Average Stay

    priya d.family

    Hotel looks good but its not that clean. No restaurant for lunch and dinner. By mistake, i booked this hotel.

    Travel Month: Mar 2024

    Room: Garden View Room

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    4.0

    Good Stay

    rajesh k.family

    Positive aspects: the hotel offers a delightful welcome drink, the staff, particularly the security guard, are exceptionally supportive, especially given the absence of a nighttime receptionist. The resort boasts stunning views. The breakfast served was delicious and satisfying. Areas for improvement: the bed is uncomfortable, with poorly designed headrests and sharp corners that can be hazardous. The cleanliness of the plates, glasses, and tea kettles leaves much to be desired. They appear to have not been properly cleaned or used for an extended period, and there were signs of ants' presence. Suggestion: i recommend redesigning the beds to ensure stability and prevent unnecessary movement

    Travel Month: Jan 2024

    Room: Garden View Room

    3.0

    Average Stay

    nupur a.family

    Room was good, staff was very cooperative mr. Max-on waz very helpful, he arranged shikara ride, auto for going to beach for us. But there were many lizards outside the room and spiders. No restaurant facility available and you get nothing to eat nearby. When asked for dinner options they told us to order from zomato or swiggy

    Travel Month: Jan 2024

    Room: Garden View Room

    3.0

    Average kind of resort with pathetic service

    tony.family

    Had an average experience from the property. Before reaching the property they had informed us that the booking needs to be cancelled. Since some of their staff were affected by covid and they were checking-out the present guests. They agreed to relocate us to a nearby room which was good. But by evening. We saw that the whole of the property was full with guests and also all of the staffs were roaming around with no protection or anything. We were lied to by them in order to accommodate other guests which we felt was not according to the ethics. The breakfast service was very pathetic and was provided very late and all of the guests were not happy about it. The only bright side of the stay was the room they arranged outside the property which was quite nice but simple

    Travel Month: Dec 2023

    Room: Garden View Room

    4.0

    Good Stay

    ashna a.

    Good ambience, proximity to the alappey beach. Good service and tasty breakfast.

    Travel Month: Dec 2023

    Room: Garden View Room

    5.0

    Excellent Stay

    revanth k.

    Stay was really very decent I called reception twice but there was no response. Overall good place to stay and swimming pool was also good

    Travel Month: Dec 2023

    Room: Garden View Room

    5.0

    Value for money

    prasanth s.loyalty-iconfamily

    Very neat and clean rooms. Friendly staff. Variety and tasty breakfast,

    Travel Month: Dec 2023

    Room: Garden View Room

    5.0

    Excellent Stay

    suresh k.

    The stay was excellent. The resort s beautiful and the staffs are so kind. Definite recommendation for the next members

    Travel Month: Nov 2023

    Room: Garden View Room

    5.0

    Excellent Stay

    bharat p.

    Beautiful resort, nice services and friendly staff, tasty breakfast.

    Travel Month: Oct 2023

    Room: Pool View Room

    1.0

    Terrible Stay

    sarthak g.

    Absolute rubbish. When we reached the resort at 3 pm, our room was not ready. The manager is not at all supportive and told there is no other option but to wait to get the rooms ready since last guests checked out just now. There is no housekeeping staff available. You will have to carry your luggage yourself to the room. There are no pool timings. There are people creating ruckus even post midnight in the pool creating all sorts of wild environment and nobody can help it. Not a family resort at all.

    Travel Month: Oct 2023

    Room: Pool View Room

    3.0

    Average stay

    jerin.family

    The ambience and pool was ok. The complimentary breakfast and food they serve is worthless. They are charging very high but food quantity and quality is not up to the mark.

    Travel Month: Oct 2023

    Room: Garden View Room

    4.0

    Good Stay

    baburamesh d.

    Nice and quiet place and pleasant stay.

    Travel Month: Oct 2023

    Room: Pool View Room

    5.0

    Excellent Stay

    suraj p.loyalty-iconfamily

    Excellent place, staff is good food is excellent. Manager max-on is very helpful l and takes care of anything required and very helpful

    Travel Month: Oct 2023

    Room: Garden View Room

    5.0

    Family trip with kids

    shahabaz s.family

    We were 3 families with kids. Actually what happened is like there were no other guests at the property that night and we ended up spending the whole night at the pool ourselves. The rooms are decent enough, the bathrooms are really good and clean. Have to mention they provided a nice breakfast also. The property is located right inside the aleppey town, with the main beach around 3km away.

    Travel Month: Aug 2023

    Room: Garden View Room

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