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Review Of Vels Residency

Pillayarkuppam, Pondicherry

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
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    3.8
    Very Good

    95 Ratings, 54 Reviews

    excellent
    35%
    very good
    31%
    average
    24%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 3
    • 4
    • 1
    • 5
    • 3
    • 4
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.9
    • Room4.0
    • Value For Money3.7
    • Food3.9
    • Security3.8
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    Reviews Summary

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    This property stands out for its neat and clean rooms, friendly staff, and delicious food offerings—especially the must-try Jigarthanda drink. It’s conveniently located near the MGM Medical College, making it ideal for visitors in the area. Guests have highlighted good hospitality and a pleasant atmosphere. It also provides solid privacy for those seeking a peaceful stay. Some minor service issues and the lack of a lift have been mentioned but don't overshadow the overall positive experience.

    Sort by:

    Positive first
    3.0

    Average Stay

    diya s.

    Food was good. Hotel average.

    Travel Month: Sep 2025

    Room: EXECUTIVE SUITE

    3.0

    Average Stay

    anbarasan r.couple

    This is not a full fledged hotel. It is a motel. Though the rooms have AC, bathroom, it gave more of a lodge feeling. Booked this seeing the high ratings and got fooled.

    Travel Month: Sep 2025

    Room: EXECUTIVE SUITE

    3.0

    Average Stay

    anand a.family

    Room is good . Service is okay. Need person at the reception to communicate the requirement. Night time no one available at reception Room is good . Service is okay. Need person at the reception to communicate the requirement. Night time no one available at reception.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: EXECUTIVE SUITE

    5.0

    Very good

    supti d.family

    It is very nice. Rooms are cozy and comfortable. Easy to access from college as well. The food in the restaurant is also very nice.

    Travel Month: Feb 2025 (4-Night Stay)

    Room: EXECUTIVE SUITE

    1.0

    Horrible experience

    sarath k.family with 1 kid

    It was not mentioned that the lift is not there. Room is in the first floor but there is no lift. We had to carry our luggage by ourself and there was no room boy to help. Upon reaching the room, the desk and all were not cleaned. While checkout, they were asking for tips but still they were not helping to take our luggage to ground floor. Terrible experience. Not at all suitable for family and aged people

    Travel Month: Mar 2025

    Room: EXECUTIVE SUITE

    Vels Residency has replied on Wed Apr 02 13:15:23 IST 2025

    Sorry for your inconvienence sir, you have hotel number once if you call & ask about lift we will inform you, to lift the lauggage we will help you but befor that you take up in first floor, for room cleaning i will arrange my staff to clean after you check in , & we provide complimentry water bottels 2 times .at the time of checkout house keeping staff ask about room bills are cleard like not ask any tips ,some missunderstanding is happend, sry for your inconvinence again.

    4.0

    Good Stay

    sujatha r.

    The hotel was an average stay place. There was no one in reception, but when called in the restaurant, someone came up immediately and responded… overall a decent budget hotel stay in that location. Food was good in the restaurant 🙂

    Travel Month: Mar 2025

    Room: EXECUTIVE SUITE

    Vels Residency has replied on Sat Mar 29 13:16:31 IST 2025

    thank you

    4.0

    Good Stay

    kiran b.

    The stay in vels were good. Had a pleasent stay, one one suggestion is that the they should have had room service for food and ac needs to be serviced. Otherwise everything was ok

    Travel Month: Dec 2024

    Room: EXECUTIVE SUITE

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    3.0

    Vells residence

    neeraj k.loyalty-iconfamily

    Property close to hence chose to stay. However, facilities are very basic. Place is neat and clean

    Travel Month: Jan 2024 (3-Night Stay)

    Room: EXECUTIVE SUITE

    5.0

    Excellent Stay

    pandian g.

    I would like to say the hotel looked classy and neat. I am so happy to book again.

    Travel Month: Jul 2023

    Room: EXECUTIVE SUITE

    • user photos
    2.0

    Lack of maintenance is ruining the hotel

    sai s.loyalty-iconfamily

    The location is near to MGM medical College pondy and room which they provided me was a small one. Pros-the linen and bed were average clean and adjustable for one night stay.good non veg food you will get down stairs Cons-The AC switch was having loose connection and I had to insert some paper along side to make it work.No cofee or tea available even down stairs in evening.No teapowder was available and had to ask them to provide.One of the window was open since the lock was broken or jammed and sound from outside was keep on disturbing the sleep especially when window is opening to the bar attached to the hotel. In bathroom they provided only small soap and two small shampoo satchet nothing else. for the room rent I am paying I have got better amenities in other hotels.rest room tap was loose and the stopper bush of the bathroom door had rusted nail which injured me instead of rubber or plastic stopper.the worst part is beside AC the wall is crumbling and full of fungus.I asked for change of room but the receptionist told this is the only room available.If you Don't have any other option and want to opt this hotel please don't take room number 106

    Travel Month: Jul 2023

    Room: EXECUTIVE SUITE

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    Vels Residency has replied on Sun Aug 06 12:15:24 IST 2023

    Hi sir, sorry for your inconvinence, you booked executive suite room ,106 is a executive suite , if u need bid means you have ask i will show you royal suite that not in online,And bed for 2 members not for 3 members,& coffee , tea powders also we kept in the room ,if you need extra we will provide defenetly, soap & shapoo also same .& if you not satisfyed the room ,we will change it, you did't inform. yes i agree ac switch & bathroom door ,but without our knowledge ,how we shift you .all those things ,you put in review & pics, but once inform at the time ,we will clear it imidietly,& our cost 2240/- only, we dont know how much you paid, Again i say sorry for this, Pls inform the issue at the time to receptionist

    3.0

    Average

    shafiq a.family

    Location good for mahathma santhi hospital, need to clean well. Average to stay, but booking fare is too high than other hotel.

    Travel Month: May 2023

    Room: EXECUTIVE SUITE

    • user photos

    Vels Residency has replied on Fri May 26 12:55:03 IST 2023

    Thank you so much for your comments, we will check it. You book for 2 members, but your guest 4-5 members stay in our room. We didnt charge for that & so many people use the toilet at a time, so it will be dirty. Compere with other hotels, our price is reasonable only.

    4.0

    Decent stay

    samuel e.loyalty-icongroup

    Had traveled to pondy and stayed in veils residency. Good hospitality, easy and seamless check-in

    Travel Month: Jan 2023

    Room: EXECUTIVE SUITE

    3.0

    Average Stay

    neeti r.

    not worthy of money, neither the stay was comfortable because no proper toiletry and facility was provided. no, rest was fine

    Travel Month: Dec 2022

    Room: EXECUTIVE SUITE

    4.0

    I had a good stay with my family.

    silpa r.family

    We booked two adjacent s rooms, both rooms were clean and overall stay was good.

    Travel Month: Nov 2022

    Room: EXECUTIVE SUITE

    4.0

    Good stay

    allah.loyalty-iconbusiness

    Everything was good no problems but hotel staffs are late they should keep more staffs

    Travel Month: Sep 2022

    Room: EXECUTIVE SUITE

    5.0

    Good place

    rajavarman s.couple

    Nice place, good privacy i enjoyed my stay. Couldn't find the reception staff after 11pm. So even if u want water u r on your own

    Travel Month: Aug 2022

    Room: EXECUTIVE SUITE

    3.0

    Need follow up

    rajeswar k.business

    We need to follow up rigorously with hotel staff for facilities, like hot water, cleaning etc. No reception staff on first present at desk. We need to search them.

    Travel Month: Jun 2022

    Room: EXECUTIVE SUITE

    Vels Residency has replied on Fri Jul 01 12:45:26 IST 2022

    Sry for your inconvenience, we didn't allow early check in, but we give the room morning 8. 00am for u & u check out like 10am we didn't charge any charges, & hot water is coming in 6am-5pm(solar)if u need in evening 7 pm, we will switch on it before 30mins. We arranged that also for u.

    5.0

    Excellent

    mani k.group

    Good service and excellent.

    Travel Month: May 2022

    Room: EXECUTIVE SUITE

    4.0

    Good Stay

    devadasan o.couple

    Water logging in front road during very heavy rain.

    Travel Month: Nov 2021

    Room: EXECUTIVE SUITE

    4.0

    Nice place to stay:

    alok s.family

    This is a very nice place to stay. Mr. Bhasha is very cooperative and ensures comfort of the guests. I wish the staff the very best for their future.

    Travel Month: Oct 2021

    Room: EXECUTIVE SUITE

    • user photos

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