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Lakkar Bazaar, Shimla | 2 minutes walk to The Mall
67 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a good location with easy access to shopping and attractions. Many guests appreciated the friendly and cooperative staff, along with decent parking facilities. Breakfast options received mixed reviews but were generally seen as satisfactory. However, cleanliness and maintenance were major concerns, with reports of unclean rooms, water seepage, and poor ventilation. A few guests highlighted issues with missing basic amenities and rude service, making for a less-than-pleasant experience overall.
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enjoining ...............................
Very good stay and service i loving it.....
Room: Deluxe Room
Treebo Greenland, Mall Road has replied on Thu Aug 14 09:41:41 IST 2025
Dear Sumant Kumar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
Your service is very poor.you all are showing pictures only but the thing is different while we are checking in the hotel. Next neither I will book from treebo nor I will suggest anyone to book hotel from your firm
Room: Deluxe Room
Treebo Greenland, Mall Road has replied on Mon Jun 02 23:50:48 IST 2025
Dear Anuj Pratap Singh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
so so much of noise and disturbance from other customers whole night. No hotel staff came to stop them. Some of them were drinking alcohol and doing party in 2-3 rooms and were making so much noise. I could not be able to sleep a single minute in the whole night and fall sick. I did complaint to the hotel staff in the morning but they said they can't do anything on this.
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu May 29 14:40:13 IST 2025
Dear Mayank Sharma, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
Extremely Disappointing Stay – Not Recommended I had a terrible experience at this hotel. The food was absolutely pathetic with only two basic options for breakfast, and the restaurant itself was tiny—barely enough to seat six people. The rooms, although newly painted, had such a strong smell that it caused headaches, making the stay very uncomfortable. To make matters worse, the hotel is located right on a busy roadside. The constant noise from traffic made it nearly impossible to sleep. Overall, this place doesn’t even meet the standards of a decent guest house. I would not recommend it to anyone—it was a completely unpleasant and regrettable experience.
Room: Standard Room
Treebo Greenland, Mall Road has replied on Tue May 13 14:16:35 IST 2025
Dear Vikas Kashyap, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Not Recommended
Poor management Rooms were not properly cleaned staff not cooperative breakfast was fine Even better property is available
Room: Standard Room|Deluxe Room
Treebo Greenland, Mall Road has replied on Tue Apr 29 21:34:58 IST 2025
Dear Om Datt Pandey, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
5
Room: Standard Room
Treebo Greenland, Mall Road
Dear Prashant Mishra, Thank you for choosing to stay with us. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo!
Hotel stay feedbac
coupleGood checkin and checkout experience. Staff is cooperative and moreover good parking facility in the hotel campus
Room: Deluxe Room
Treebo Greenland, Mall Road has replied on Tue Feb 11 15:43:38 IST 2025
Dear Mayank Sharma, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
Good Stay
Good clean
Room: Standard Room
Treebo Greenland, Mall Road has replied on Tue Feb 11 15:44:06 IST 2025
Dear Asif Khan, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. We look forward to hosting you again. Best Wishes, Treebo Hotels
Excellent
Reception is good. Service is good. Service boys are polite good is good maintain room neat please to receive
Room: Deluxe Room
Worst experience
This is the worst experience of the hotel I had ever. right from the check in in the evening we did at 07:30 PM on 18th October the way they asked the ID to and to the allocation of room everything was so messed up. Rooms were not cleaned. there was water seepage and dripping in the washroom area . Completely different and in the morning there was lot of noise in and around the premises which actually spoiled the entire morning. we went there to celebrate our anniversary but it gave us a really bad experience to remember. and in the morning it took them 35 mins to deliver one Dental Kit and exactly at 12 they called and asked to vacate the room as if they are forcing us to leave the room. seriously not expected and will not be recommending this property to anyone.
Room: Deluxe Room
Terrible Stay
This is the worst experience of the hotel i had ever. Right from the check in in the evening we did at 07:30 pm on 18th october the way they asked the id to and to the allocation of room everything was so messed up. Rooms were not cleaned. There was water seepage and dripping in the washroom area. Completely different and in the morning there was lot of noise in and around the premises which actually spoiled the entire morning. We went there to celebrate our anniversary but it gave us a really bad experience to remember. And in the morning it took them 35 mins to deliver one dental kit and exactly at 12 they called and asked to vacate the room as if they are forcing us to leave the room. Seriously not expected and will not be recommending this property to anyone.
Room: Deluxe Room
Treebo Greenland, Mall Road has replied on Wed Oct 23 18:23:22 IST 2024
Dear Gaurav Sharma, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
Room shown not same as original photo and congested
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:40:11 IST 2024
Dear Manish Mujral, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely look into the concern highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
Room is ok ok, there is no fan in room as weather is not good we need fan
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:40:45 IST 2024
Dear Ankur Guglani, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Poor Stay
The hotel location is good but the cleanliness is very poor over priced as compared to the available amenities secondly, ventilation of the rooms are not good. Staff was good breakfast was an average
Room: Economy Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:42:23 IST 2024
Dear Rikhi Budhiraja, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. Thank you for appreciating our staff. We will certainly look into the issues highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Very spooky and bad exp
The room was very very small and congested for standard and delux both. Specially standard room was like a matchbox no place to even stand properly and on top of it there was a big mirror at the ceiling just above the bed which looks spooky no good ventilation, foul smell coming in the room and also i requested the manager to allot me a different room but he clearly denied saying that all rooms are filled although that's not true people came after us. It looked like there was a complete discrimination between people booking directly and people booking online. Online ones were not given proper facilities. We requested them to assist us with cleaning out car since it's so dusty there but they denied saying there is no water but they washing cars of other guests with water at the same time. Also not to say, we were ready to pay for the car wash service. It was not a good experience overall.
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:43:16 IST 2024
Dear Ifrah Ashfaq, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Not good experience at all
coupleThere was so hot in night they have not provided the table fan. Overall the staff talk rudely. I will not prefer again to visit this hotel
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:45:11 IST 2024
Dear Rohit Sood, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hotels
Poor Stay
The room had no drinking water, no tea bags or sugar or water glasses, no water washbasin. The breakfast time was 8 am but they wouldn't serve before 8. 30 hence they packed for us cold sandwiches.
Room: Standard Room
Treebo Greenland, Mall Road has replied on Thu Aug 08 09:41:19 IST 2024
Dear Deepal Vora, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Poor Stay
Worst food and service, rooms are not the one they show, washroom, room services, pantry, everything is worst
Room: Deluxe Room
Average Stay
Hotel staff is rude and breakfast is not cooked well and not on time more over coffee is not good i ordered two time hot water but they didn't deliver
Room: Deluxe Room
Excellent Stay
Treebo trend greenland hotel is on the main road and well maintained and rooms are excellent. Continuous hot water and near to mall road shopping and also near to famous jakhu temple. Hotel ibex is at very popular central location is called ibex center/chowk. It is to locate on the main road and very adjacent to popular mall road. It is well maintained and continuous hot water supply. It has excellent restaurant which provides south/north/western tasty food at affordable price. Worth staying at reasonable price
Room: Standard Room
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