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Review Of The Richmond0123401234

White Town, Pondicherry | 4 minutes walk to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.1
    Very Good

    457 Ratings

    excellent
    40%
    very good
    42%
    average
    11%
    poor
    5%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 4
    • 2
    • 4
    • 5
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.6
    • Cleanliness4.3
    • Room4.2
    • Food4.0
    • Hospitality4.5
    • Value For Money3.9
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    Reviews Summary

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    The Richmond is all about a central and vibrant location, just a stone's throw from the beach and major tourist spots in White Town. Guests appreciate the cozy and clean rooms, helpful staff, and the delightful breakfast spread. The property’s charming heritage vibe adds to the experience, making it a great base for exploring Pondicherry’s rich culture. However, parking can be a bit tricky, as it’s on the roadside.

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    Positive first
    2.0

    Dint expect cockroaches in the matress

    merin k.family with 2 kids

    The location is good, central to all attractions. Toilets and bathroom were clean.Parking is not on site, only on the road side. For 11K/night price I didn't expect to find cockroaches in the bed jn morning. When said to reception, he was like we also don't expect ... that's their reaction.Room was on the ground floor F102. Won't come again

    Travel Month: Oct 2025

    Room: Family Room

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    4.0

    Good location, beach is walk away

    varun j.family with 2 kids

    convenient location, beach is just a walk away, ashram and ganapati temple is very close. comfortable rooms. Food is a bit costly.

    Travel Month: Sep 2025

    Room: Superior Room

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    2.0

    Would not recommend

    raj j.family with 1 kid

    1. Room lacked air circulation 2. Pungent odour 3. Mosquitos 4. Sewage water outside the hotel 5. Narrow road and no parking facility 6. For the price it is not worth it

    Travel Month: Sep 2025

    Room: Family Room

    4.0

    Decent stay with walkable points.

    ajeet k.family with 1 kid

    Stay was good. Parking is a problem, ended up with good visible scratch on my car. Everything is at walkable distance which is plus.

    Travel Month: Aug 2025

    Room: Family Room

    4.0

    Good Stay

    arijit b.

    Very Good Hotel Very Clean Good location Good Staff Behaviour but Food list are limited

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Superior Room

    5.0

    amazing property in white town

    siddhartha k.family with 1 kid

    Pleasant stay at at a very nice and cozy hotel in white town with everything around. Very neat and clean and good staff.

    Travel Month: Apr 2025

    Room: Superior Room

    4.0

    Comfortable stay.

    komal b.family with 1 kid

    Good location and nice hotel. we had a comfortable stay. They should just try to provide parking space

    Travel Month: Mar 2025

    Room: Family Room

    4.0

    Good Stay

    kenneth r.

    Room was good, more spacious, toilet was super clean, near to beach good location. Breakfast is very average.

    Travel Month: Mar 2025

    Room: Superior Room

    5.0

    Great Deal.Worth more than the penny u pay.

    deepak o.couple

    wonderful experience.even though an early check in was not possible,we were checked in on time and Richmond hotel gave us an free upgradation.Staffs are professionals.Hospitality and service was very good.very clean and aesthetically pleasing heritage vibes.Instagrammable.(I had already read in many reviews that its not possible to have an early check in hotels in pondicherry&it came true).

    Travel Month: Feb 2025

    Room: Deluxe Room

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    4.0

    Ok hotel.

    achinta c.loyalty-iconcouple

    Location is very good in white-town and close by to everything to see. Also to the promenade. But hotel is very small. Room was good and good washroom. Breakfast very passable.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Family Room

    3.0

    Average Stay

    niranjan a.family

    The room was of decent size but it had a strange smell. The staff attributed it to the wood panels. But not quite sure if that's accurate. They however, were helpful in providing room freshner.

    Travel Month: Feb 2025

    Room: Family Room

    2.0

    Smelly room but courteous staf

    shulav s.group

    Took the ground floor family room, the room was smelling with lack of ventillation. The breakfast spread and the food was worst. Staff were courteous ans helpful kudos to them. Too expensive for the amount we paid.

    Travel Month: Feb 2025

    Room: Family Room

    4.0

    Pleasant Stay at The Richmond

    partha p.loyalty-iconcouple

    The Richmond is a nice destination at White town close to the beach. The rooms were very clean, staff cordial amd food was tasty with plenty of options. I wish that rooms should have been larger when they r charging five thousand rupees per day and the door lock needs to be replaced. Overall pleasant experience. Would recommend to all.

    Travel Month: Jan 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    g.d. k.couple

    Location is good, food also good. Two nos of split ac with one remote arrangement was disturbing, made un comfortable. Service is nice, in house liquor & food is costly.

    Travel Month: Jan 2025

    Room: Family Room

    4.0

    Good and pleasant sta

    karthick s.couple

    The property is very near to the rock beach. The room was compact and comfortable. Breakfast was excellent and good service. The only drawback is parking however we have paid parking very near to hotel hardly 50 mtrs.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Good Stay

    shalini d.loyalty-icon

    Central location. Cute rooms and nice interiors. Fridge, safe, kettle, toiletries provided. Basic standard breakfast spread, tasty. Only on street parking.

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Good Stay

    sukanya a.loyalty-icon

    i had a very comfortable stay at the richmond hotel as a female solo traveler. the rooms were neat and well-maintained, which added to the overall positive experience. the family rooms are impressively spacious, though the lack of windows might be a concern for those who prefer natural light. while the food could use some improvement, the room service was prompt and efficient. i appreciated the availability of hot water, which added to the convenience. the staff was exceptionally polite and accommodating, making the stay even more pleasant. the hotel’s location is its best feature—it’s close to all the important tourist spots and charming cafes, making it an ideal choice for exploring the area. overall, it’s a great place to stay with some minor areas for improvement. would recommend it for solo travelers and families alike!

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Family Room

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    5.0

    Excellent Stay

    karthik.couple

    Construction was going on for the entire night adjacent to our room. We lost our entire sleep. Room allotted was nice

    Travel Month: Dec 2024

    Room: Deluxe Room

    4.0

    A pretty and charming stay

    bala g.loyalty-iconfamily with 2 kids

    I will review with the pros first followed by the not-so-great! 1. Location - The location of the hotel is absolutely amazing. With everything in White Town within walking distance. The Rock Beach is as promised a 5 minute walk away. 2. Staff - The staff at the hotel were really friendly and helpful. We were travelling with a three year old and an eight month old; so it couldn’t have been more difficult than this! 3. Room - The room was spacious with adequate sleep space. The bathroom was clean. Though a bit of deep cleaning will improve the quality of the rooms. (I found two soft drink bottles from previous occupants below the table and the corners in the bathrooms need deep cleaning.) 4. Food - The in-room dining ordered was good. And the breakfast buffet on Sunday was excellent. The breakfast buffet on Monday was several notches below that on Sunday. (Maybe because of lesser number of occupants) 5. Parking - The major issue was with the parking as there’s no parking available with the hotel. There are parking places around the hotel but the availability of parking close to the hotel is upon your luck. The staff were helpful in assisting with finding parking slots. 6. Overall - In totality, it was a very pleasant stay.

    Travel Month: Dec 2024

    Room: Family Room

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    5.0

    happy life good trip.......................................................

    panneer d.solo

    Very good in hotel & good safety and secured........................... I enjoy😘🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

    Travel Month: Sep 2024

    Room: Family Room

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