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Review Of THE RETREAT0123401234

Chauk Bazaar, Darjeeling | 8 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • women
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    • couple
    • solo
    • family
    4.1
    Very Good

    93 Ratings, 67 Reviews

    excellent
    48%
    very good
    24%
    average
    19%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.5
    • Cleanliness4.3
    • Room3.5
    • Food4.5
    • Hospitality4.4
    • Value For Money3.7
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    Reviews Summary

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    This property boasts a fantastic location near Raj Bhavan and is a short walk to Mall Road, offering stunning views of Kanchenjunga from select rooms. Guests rave about the friendly and helpful staff, especially the manager, making for a pleasant experience. The food quality is praised, though breakfast variety could use a little enhancement. Many appreciate the cleanliness and prompt room service. Enjoy a cozy stay amidst the scenic beauty of Darjeeling!

    Sort by:

    Positive first
    5.0

    Excellent Stay

    svayambhu c.family

    The Retreat in its renovated avatar made our stay extremely comfortable because of the service and the location.

    Travel Month: May 2025

    Room: Mt. Kabru

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    5.0

    Excellent Stay

    svayambhu c.family

    The Retreat in its renovated avatar made our stay extremely comfortable with its excellent service and its location.

    Travel Month: May 2025

    Room: Mt. Jupono

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    5.0

    Retreat,treats excellent 👌

    chirodeep m.couple

    The property is very well located along with a wonderful view. Food quality and taste is excellent with a wide range which is reasonably priced. Service and hospitality is just beyond expectations. Additional attraction is Darjeeling cafe house.

    Travel Month: May 2025 (3-Night Stay)

    Room: Mt. Kabru

    5.0

    Excellent Stay

    mir h.family with 1 kid

    Beautiful location,clean hotel, hotel staff are very good behaviour and polite . I am very satisfied with the booking.Thank you

    Travel Month: May 2025

    Room: Mt. Jupono

    4.0

    good

    somdeb c.family with 1 kid

    Beautiful stay staff are very good food is good , rate is bit high proximity to mall unhindered view

    Travel Month: May 2025

    Room: Mt. Jupono

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    4.0

    Good Stay

    suparna b.loyalty-iconfamily

    The hotel is really good. The best part of the hotel is all the TVs have OTT connection so you can enjoy watching some movies in your free time. The quality of the food is also good. However due to less number of guests they didn't keep breakfast as buffet. They just prepared and served it. However I would recommend this hotel. But this hotel is not near to Mall road.

    Travel Month: Feb 2025

    Room: Deluxe Room

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    4.0

    Good Stay

    samirendra d.family

    The hotel is at a very serene location and the kanchenjunga can be viewed from the cafe on the terrace. The disadvantage is that except one or two rooms no view of mountains can be got from any other room. A new hotel has been constructed in front of this hotel and blocked all views. The manager mr. Prakash and staff of the hotel are very well behaved and courteous. The food is good and the room service is prompt. Nice stay for us, but missed viewing kanchenjunga from the comfort of my room.

    Travel Month: Nov 2024

    Room: Deluxe Room

    4.0

    Good Stay

    sukrit m.

    Deluxe room i stayed, had no outside view. Bathroom shower was not working. Food served in breakfast was very ordinary.

    Travel Month: Nov 2024

    Room: Deluxe Room

    5.0

    Awesome stay with grit view

    sneha g.family

    Location of the property is very good near by to mall road cooperative and well behaved staffs. Recommended place to stay

    Travel Month: Oct 2024

    Room: Royal Deluxe

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    5.0

    Excellent stay near mall with kanchenjunga view

    jyotirmoy s.loyalty-iconfamily

    Neat and clean hotel with clear view of kanchenjunga. Courteous staff. Excellent location near mall.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe Room

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    2.0

    Poor Stay

    manoj k.loyalty-iconfamily

    Rooms are very small and tiny, far from mall road. Parking is not available. No good food for vegetarian.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    5.0

    Excellent Stay

    ruturanjan s.

    5. The hotel stay was excellent. Very nice service and good staff well behavior and helpful. Everything was just good. The food is also excellent.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Royal Deluxe

    3.0

    Average Stay

    sebanti.loyalty-icon

    View is closed. Those who were booking they are getting best room. spent lot of money and didn't get the facility to get kanchenjunga facing room. It's mention in the hotel advertisement. From hotel side the informed us, the worse room, no view room they are given to the other's.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Royal Deluxe

    5.0

    Awesome stay

    riya t.family

    Nice location, rooms were clean great hospitality

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    sandeep c.loyalty-iconcouple

    Hotel located strategically equal distance from all site seeing points, which helped us to cover it on foot to save time as darjeeling have huge traffic jams. Hotel is very newly renovated with all modern facilities. Breakfast need to improve in terms of taste and no. Of items. Overall staying was good and satisfactory. Would recommend the hotel for stay.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

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    1.0

    Terrible Stay

    amit s.loyalty-iconfamily

    Mm t is a fraud company, harassing people. Dont do any booking at mm t dont know when anyone will be cheated. At the time of booking the hotel mm t showed its a valley view room, when i checked its a drainage and under construction view room. And nobody is refunding my money

    Travel Month: Jun 2024

    Room: Deluxe Room

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    3.0

    Food and rooftop cafe was good but room and service was very poor

    dhananjay b.loyalty-iconfamily

    I booked a super deluxe room. The room is very small. No proper ventilation in the bathroom. Ac pipe leaking causes a wet floor. No mat in room or outside bathroom. But served quality chinese and indian food. Have a nice and wide rooftop cafe. Provide free wifi. Poor room service.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    4.0

    Good Stay

    santanu b.

    Stayed in 'the retreat' fir 1 night. The good point about the hotel is it's great location next to raj bhavan. It's close enough to the mall (5-7 minutes walk) but far enough to avoid the crowd and chaos. The rooms were clean and the staff extremely courteous and helpful. The not so good thing was the rooms were a bit too small. There was hardly any space to move around. Another dissapointing part was that there was no view from the window. Rather it looked out to a side street. So we had to keep the curtains drawn at all time for privacy. Overall, it's a pleasant place if you're looking for an accommodation close to the mall for 1 or 2 nights

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    syed m.solo

    I reserved a deluxe room. But on arrival they upgraded with a royal deluxe room. The room was so polished and as smooth as silk. It was also kanchanjangha view room. There was also sofa seat beside full wall glass window. Among all hotels of darjeeling its best view room. It was my best experience and enjoyment.

    Travel Month: Apr 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    sandip d.family

    Room given to us has not enough space in comparison to the tariff of the room. The room was booked for two adults and one child. One extra bed was provided after requesting and was given in the 2nd night.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Room

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