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Review Of THE REGAL

Tadong, Gangtok

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.9
    Very Good

    512 Ratings, 280 Reviews

    excellent
    39%
    very good
    31%
    average
    16%
    poor
    6%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 5
    • 2
    • 2
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness4.1
    • Room4.2
    • Food3.7
    • Hospitality4.0
    • Value For Money3.8
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    Review Summary

    Powered by Myra.AI

    • Very clean and spacious rooms that offer a pleasant stay.
    • Polite and helpful staff who make guests feel welcome.
    • Tasty food options with a decent range available.
    • Convenient location with easy access to taxis for city travel.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    gourab m.family

    we had very pleasant experience during our stay.all staff are very polite and food was really tasty.

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Mon Oct 20 18:55:14 IST 2025

    Dear Valued Guest, Greetings from The Regal Hotel & Lounge, Gangtok - Sikkim !!! Thank you for your valuable feedback and allowing us to host you and your family. Your word of appreciation has been conveyed to entire Regal Team & specially about food, our Chef and the entire kitchen team had a big smile of satisfaction on their face and conveyed a thank you message to you. We are looking forward for your next visit soon. Thanks & Regards, Team Regal - Family

    5.0

    Excellent Stay

    akash k.solo

    The stay was really peaceful and the service was great all the staff is really polite and friendly and the rooms are Big no issues in service at all

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Mon Oct 20 18:49:28 IST 2025

    Dear Valued Guest, Greetings from The Regal Hotel & Lounge, Gangtok - Sikkim !!! Thank you for your valuable feedback and allowing us to host you and your family. We are truly grateful that we are able to give you the best memories of Sikkim by providing you the best hospitality here @ The Regal. We request you to kindly share your experiences with your loved once and give us another opportunity to host them also. Looking forward for your next visit soon. Thanks & Regards, The Regal - Family

    5.0

    Excellent Stay

    whilson p.family

    The Hotel Reagal one of the best hotels in the town, staffs were very good to us and the rooms are also quite good, overall it was a pleasant stay.

    Travel Month: Oct 2025

    Room: Super Deluxe Room|Standard Deluxe Room

    THE REGAL has replied on Mon Oct 20 18:43:00 IST 2025

    Dear Valued Guest, Greetings from The Regal Hotel, Gangtok - Sikkim !!! Thank you for your 5 Star ratings and positive feedback. We always focused on best hospitality and quality service. Being a repetitive guest your presence always motivate us and boost us to go a step more and do much better in near future. Looking forward for your next visit soon. Thanks & Regards, The Regal - Family

    5.0

    Excellent accommodation at Gangtok

    ramkrishna m.family

    Very good accommodation. All facilities are available. Location is also very good. Good hospitality.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Super Deluxe Room

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    THE REGAL has replied on Mon Oct 20 18:29:43 IST 2025

    Dear Valued Guest, Greetings from The Regal Hotel, Gangtok - Sikkim !!! We, the entire team of The Regal feel so blessed and honoured whenever we got a 5 Star ratings and positive feedback. Your review always motivate us and gives us an extra boost to go beyond and do much more for our valued guest. Looking forward for you next visit soon. Thanks & Regards, The Regal - Family

    2.0

    Poor Stay

    rahul p.solo

    Rooms are average, over priced rooms, amenities are missing and food quality is okish.. Room service was good.

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Fri Oct 10 14:03:38 IST 2025

    Dear Valued Guest, Greetings from The Regal Hotel & Lounge, Gangtok - Sikkim !!! Thank you for your valuable feedback and letting us know about the services and missing amenities in the room. It would be great if you allow us to host you again, we make sure no stone will be remain un-turn in you next visit. Thanks & Regards, The Regal - Family

    3.0

    Average Stay

    devesh.family

    Location is good, Room Lights are not good, I have rejected 3 rooms before checkin to hotel due to poor lighting. Room is Ok. Staff are good. Restaurant does not have too much options. Food is just ok. Overall 3 star only

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe Room

    THE REGAL has replied on Wed Jun 04 19:14:54 IST 2025

    Dear Guest, Thank you for your valuable feedback. We are very much delighted that you had a comfortable stay with us and also thankful for letting us know about the electricity problem, which has been rectified immediately. Allow us to host you and your family again in near future. Thank You Team Regal

    2.0

    Poor Stay

    parth k.group

    location was ok. but service was very poor breakfast was not tasty. very delayed, bathroom doors locked. fans not working. when light gone. no Genrator till 2 hrs..

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe Room

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    THE REGAL has replied on Wed Jun 04 19:12:14 IST 2025

    Dear Guest, Thank you for your most valuable feedback. As mentioned above here are few points which we would like to share with you 1. Being situated in National Highway our Property location is the best and easily accessible. Thank you giving 4 star for the location. 2. Breakfast - The Regal have a multicuisine restaurant and we do not have any seperate kitchen for Pure Vegetarians. We have informed the same at the time of check in. 3. Power Backup - Yes, we do have generator back up and it will take maximum 2 minutes (Manual) to start not 2 hours. We hope to serve you again in near future and make no stone untorn on your next stay. Allow us to serve you again. Thank You Team Regal

    5.0

    good place

    prawang t.couple

    perfect location and best place to stay

    Travel Month: Apr 2025

    Room: Super Deluxe Room

    THE REGAL

    Dear Mr Prawang Tshering, Thank you so much for your Valuable feedback , we would like to welcome you back soon. Thank you Team Regal

    5.0

    excellent service

    sameeksha s.group

    Beautiful hotel.Neat room.polite staff..overall awesome experience.Staff were good at responsing to overall need

    Travel Month: Apr 2025

    Room: Super Executive Room

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    THE REGAL has replied on Fri May 16 16:24:59 IST 2025

    Dear Guest, Thank you for your valuable feedback, your positive feedback motivate us to do and perform much better in your next stay. Kindly allow us the opportunity to serve you again. Thank You. Team Regal

    4.0

    The Regal- Review

    aamir u.couple

    Rooms are clean.. Staffs are very cooperative and attentive. Breakfast is also good.. If you are staying here.. you need to Take local taxi in front of Hotel which takes 10 mints to reach MG Marg.. Over all experience is good..

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Super Executive Room

    THE REGAL has replied on Wed May 14 15:04:14 IST 2025

    Dear Guest, Thank you for your feedback, we're glad to hear you enjoyed your stay with us. its always wonderful to know when our guest find it convenient and enjoyable. we would like to welcome you back again.

    3.0

    Average Stay

    menka s.family with 2 kids

    The hotel is good I think not much old. location is v good. but hospitality.. omg POOR. we booked a mountain view room but we had a under construction building in our view. we changed the room there we found a used towel in the bathroom. the bedsheets had litter and hair of some one else on the bed. the pillow covers were so dirty that it was smelling .the tv wasn't working... we had to call the reception again and again but he wasn't able to help. ultimately we again changed our room. there was nothing available In the menu card available in the room. what ever we asked was not there even paneer and chicken. so we settled on roti daal and aloo bhaji. next night in the dinner there were some items available the reason being there were more guests that day. so if there are less guest they won't provide u with the services that unhave paid for. even in the morning the breakfast buffet was a nightmare. they had only 2-3 items and even tea was also not there . we asked for it and it arrived half an hr later by that time we had our cab and had ro leave. hotel is good but management really need to have a look .

    Travel Month: Apr 2025

    Room: Super Executive Room

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    THE REGAL has replied on Wed May 14 14:23:55 IST 2025

    Dear Valuable Guest, Thank you for your feedback. We are sorry to hear that your stay gone not well with us. Kindly allow us to serve you again Thank You Team Regal

    2.0

    Very Poor Service

    subhendu b.family

    Not satisfied with the services after booking a super executive room. Basic amenities like hot water is not available both the days we stayed there. Bedsheet, curtain,towel all are dirty. Be aware before booking.

    Travel Month: Apr 2025

    Room: Super Executive Room

    THE REGAL

    Dear Guest, Your feedback draw our attention on a serious note. As mentioned hot water is available 24X7 in room with attached Geyser in individual rooms. Bedsheet/Bath Towel we always use fresh and well ironed, but somehow some of our guests request to change in their presence and YES we happily do it for our guest satisfaction. We are looking forward for your next booking and make sure no stone un turn and will make your stay the most loved one here at The Regal. Thank You Team Regal

    5.0

    Good Hotel

    kinchok l.couple

    Great hotel and staff. Lovely stay, great hospitality. Rooms are clean, service is good, food is good.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

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    THE REGAL has replied on Wed May 14 14:07:47 IST 2025

    Dear Guest, Thank you for your valuable feedback. We are looking forward to serve you again. Thank You Team Regal

    5.0

    Lovely Stay

    kinchok l.couple

    Lovely stay and good ambience, service is good, rooms are spacious equipped with all the modern amenities.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

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    THE REGAL has replied on Mon Apr 14 17:32:36 IST 2025

    Dear Guest, Thank you for your 5 Star Ratings. We are glad to serve you and your family. Thank You Team Regal

    5.0

    Best Hotel in Gangtok

    kinchok l.couple

    I visited this place for the first time and found very good and prompt. Service is awesome, receptionist were friendly, room were kept clean and hygine maintained very well. Whenever I come to Gangtok, I will stay here only. Thank you team Regal for making our stay memorable.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

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    THE REGAL has replied on Fri Apr 11 16:25:07 IST 2025

    Dear Guest We are very delighted with your positive and 5 Star ratings. Your valuable feedback always motivate us. Team Regal

    3.0

    Average Stay

    tamanna t.solo

    Its was an average hotel with mininum food menu .Staffs should more focus to dealing with the customer needs

    Travel Month: Feb 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Tue Mar 04 16:38:15 IST 2025

    Dear Guest, we are glad that you choose us for your valuable stay. As mentioned we will take your feedback on a serious note and definately do the needful for the same. Allow us to host you again.

    5.0

    Best hotel at gangtok

    pallabi b.family

    Best hotel in the town. Had a pleasant stay and staff were very friendly and supportive. West will definitely recommend this hotel to our friends and family for their gangtok visit.

    Travel Month: Feb 2025

    Room: Super Deluxe Room

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    THE REGAL has replied on Fri Sep 19 09:15:07 IST 2025

    Dear Guest, We are very pleased that you and your group of 8 people had a wonderful and memorable stay with us. Your valuable feedback and positive review always boost our team to work more hard and make each and every of you and upcoming guests stay memorable. Kindly allow us to host you in near future too. Thanks & Regards, The Regal - Family

    4.0

    Good Stay

    siddhartha m.

    As sikkim is a cold state they should arrange a hot mattress or room heater but they don't have so it's a big mistake as i feel.

    Travel Month: Jan 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Sat Feb 08 11:16:54 IST 2025

    Dear Guest, We are glad that you choose us for your valuable stay. As a matter of Room Heater, YES we do provide room heaters on chargeable basis. Allow us to host you on your next stay and do let us know about room heater if required. We are happy to host you again in near future.

    5.0

    Excellent Stay

    tshering p.

    It was excellent stay in hotel regal bed was comfy, our stay was breakfast included and it was also awesome, healthy tasty and yummy. Staff was also very helpful and humble and had a good way of communication. Thank you

    Travel Month: Jan 2025

    Room: Super Deluxe Room

    THE REGAL has replied on Fri Jan 31 15:59:36 IST 2025

    Dear Guest, Thank you for your valuable feedback/review. We at The Regal always give priority to our valuable guest satisfaction and comfort stay. Do visit again. Thanks & Regards, Team Regal

    3.0

    Average

    renu s.couple

    According to the price the food was not served. We ordered alu bhaji, dal, rice and ****ney. Where dal was taste raw haldi, alu bhaji was not alu bhaji. Room was ok ok.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

    THE REGAL has replied on Sat Dec 14 15:52:25 IST 2024

    Dear Guest, Thank you for your valuable feedback and we assure you the best service. The matter mentioned above will be taken on a serious note and will make sure this won't be repeat again in near future. Please do visit again The Regal & Lounge

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