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Review Of Valley Vista Resort

Gangtok, Gangtok

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.7
    Very Good

    34 Ratings, 24 Reviews

    excellent
    50%
    very good
    12%
    average
    15%
    poor
    6%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 1
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Room3.6
    • Food4.3
    • Hospitality4.3
    • Value For Money3.9
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property offers a charming location with stunning hill views and spacious rooms. Guests appreciate the delicious food and the helpful, friendly staff. While some reviews mention issues with service and occasional discomfort regarding room conditions, most guests enjoyed a peaceful atmosphere, away from the hustle of the city, making it a suitable choice for families.

    Sort by:

    Positive first
    1.0

    Worst hotel

    kapil m.group

    Pathetic service, tv was not working, bad behaviour of staff

    Travel Month: Dec 2019

    Room: SUPER DELUXE

    Valley Vista Resort has replied on Sat Oct 18 10:59:14 IST 2025

    We sincerely apologize that your experience did not meet your expectations. We are concerned to hear about the issues with the TV and the behavior of our staff. Please be assured that we are reviewing these concerns internally to ensure such situations are addressed and improved. We value your feedback and hope you might give us another opportunity to provide a better experience in the future.

    5.0

    Good service

    qamruzzama k.family

    Best part about the hotel is the service and the food the staff's are very good and they treat you really well hotel rooms are also good

    Travel Month: Dec 2019

    Room: Standard with view Room

    Valley Vista Resort has replied on Sat Oct 18 10:58:23 IST 2025

    Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our service, food, and the hospitality of our staff. It’s also great to know that you found the rooms comfortable. We look forward to welcoming you again for another enjoyable stay!

    5.0

    Staff are so good

    garre s.family

    Loved my stay here. The owner is gem of a person and his staff are equally good. Good Veg food on offer with good view from room

    Travel Month: Nov 2019

    Room: Standard with view Room

    Valley Vista Resort has replied on Sat Oct 18 10:58:06 IST 2025

    Thank you for your wonderful feedback. We’re delighted to hear that you loved your stay and appreciated the hospitality of our owner and staff. It’s great to know you enjoyed the veg food and the scenic views from your room. We look forward to welcoming you again for another memorable stay!

    4.0

    Great stay with great service

    nitin h.group

    We loved our stay here with not a single issue during our stay. Very well maintained, great view from hotel and also away from crowded area

    Travel Month: Nov 2019

    Room: Standard with view Room

    Valley Vista Resort has replied on Sat Oct 18 10:57:24 IST 2025

    Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed a hassle-free stay, appreciated our maintenance, and loved the scenic views and peaceful location. We look forward to welcoming you again for another memorable stay!

    5.0

    Wonderful stay

    khan k.loyalty-iconcouple

    My stay at Valley visa Resort was wonderful.

    Travel Month: Oct 2019 (7-Night Stay)

    Room: SUPER DELUXE VIEW

    Valley Vista Resort has replied on Sat Oct 18 10:57:03 IST 2025

    Thank you for your kind feedback. We’re delighted to hear that your stay at Valley Visa Resort was wonderful. We look forward to welcoming you again for another memorable experience!

    5.0

    5 out of 5 for 3 night stay

    taj m.couple

    My stay was really full of comfort because staff was very cool and provided us variety of foods of great taste and quality. Amount of served food dinner or breakfast was more than sufficient. Do stay in this hotel as everything was there awesome. Behind hotel you will experience a look of beautiful high hills covered with clouds. Hotel location is 5 km away from M.G Road as I prefer peaceful atmosphere. Don't worry as there is a taxi stand at only 50 meters away from it. Finally thanks to Valley Vista staff.

    Travel Month: Jul 2019 (3-Night Stay)

    Room: SUPER DELUXE

    Valley Vista Resort has replied on Wed Jul 10 21:11:58 IST 2019

    Thank you for taking the time to write a review! We appreciate the wonderful feedback and are truly delighted to learn you were pleased with our lovely hospitality

    2.0

    About hotel.

    suraj a.family

    There was no any facility in that hotel. Parking space is good. Road in front of hotel. I take dinner, it was worse. Location is good. From some of rooms you enjoy scenario others are darker. Inverter facility was unavailable. Double beds size are 7*5 . Bed sheets not changed when I issue this they changed it.

    Travel Month: Jun 2019

    Room: SUPER DELUXE VIEW

    Valley Vista Resort has replied on Sat Oct 18 10:55:21 IST 2025

    We sincerely apologize that your experience did not meet your expectations. We appreciate your detailed feedback regarding the facilities, room conditions, food, and amenities. Please be assured that we are reviewing these concerns internally to improve our services, including food quality, room maintenance, and bed linen management. We value all guest feedback as it helps us enhance the overall experience, and we hope you might consider giving us another opportunity to provide a better stay in the future.

    5.0

    When going with family it's good to stay here

    shubham j.couple

    Every one was very supportive, specifically manager utta m Kumar, hotel staff was also very supportive. Pros- everything is good here food, supportive team of staff and they take good care of our specific food requirement. Here you can enjoy your trip for your lifetime. Just visit Gangtok and stay here and you definitely enjoy trip as well as good quality of food.

    Travel Month: May 2019 (5-Night Stay)

    Room: SUPER DELUXE VIEW

    Valley Vista Resort has replied on Wed Jul 10 21:12:35 IST 2019

    Thank you for taking the time to write a review! We appreciate the wonderful feedback and are truly delighted to learn you were pleased with our lovely hospitality

    1.0

    Terrible experience, atrocious attitude

    prashant p.group

    I mistakenly selected incorrect date for reservations. Immediately called hotel for change of date or cancellation, but they refused. Money wasted. Non cooperative people.

    Travel Month: Jun 2019

    Room: Standard with view Room

    Valley Vista Resort has replied on Sat Oct 18 10:54:26 IST 2025

    We sincerely apologize for the inconvenience you experienced regarding your reservation. We understand how frustrating it must have been, and we regret that we were unable to accommodate the date change at that time. Your feedback is valuable, and we will review our reservation policies to improve guest experience in the future. We hope you might give us another opportunity to provide a better experience.

    5.0

    Greet stay

    manj m.family

    Room and service was very good, staff and manger was corporative, nice and beautiful hotel

    Travel Month: Feb 2019

    Room: DELUXE VIEW ROOM

    Valley Vista Resort has replied on Sat Oct 18 10:48:28 IST 2025

    Thank you for sharing your feedback. We’re delighted to know that you enjoyed the rooms, service, and found our staff and manager cooperative. We’re glad you appreciated the beauty of our hotel. We look forward to welcoming you again for another enjoyable stay!

    3.0

    An average

    shweta s.

    Away from main market area, had to wait for almost 1 hour to get the rooms. Only if you have car at all times and prefer staying away from city go for it. It is not a very big place with resort amenities like game room or play area.
    We stayed here for one night. The hotel is too far from main market area. Difficult to get taxis, plus they are expensive for MG marg main market place. No options for restaurant nearby so have to eat in hotel. Overall, if you like to stay away from city hustle and have car with you at all times go for it.

    Travel Month: Oct 2018

    Room: DELUXE VIEW ROOM

    Valley Vista Resort has replied on Sat Oct 18 10:46:11 IST 2025

    Thank you for sharing your feedback. We apologize for the delay you experienced while checking in and understand the challenges related to our location and transportation. We appreciate your suggestions regarding nearby amenities and resort facilities. Our property aims to provide a peaceful retreat away from the city bustle. Additionally, we provide pick-up and drop services from the railway station ,if you require this, please let us know and we will arrange it accordingly. We hope that despite the challenges, you were able to enjoy a relaxing stay and look forward to welcoming you again in the future

    5.0

    Awesome

    bolisetty h.

    Awesome hill view location, amazing staff and food. Best hotel for the low price.

    Travel Month: Aug 2018 (3-Night Stay)

    Room: Standard Room

    Valley Vista Resort has replied on Sat Oct 18 10:43:08 IST 2025

    Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the scenic hill views, our staff, and the food. It’s great to know that you found your stay to be excellent value for money. We look forward to welcoming you back for another memorable stay

    1.0

    Good view

    prashant p.

    It has a good view. Rest all amenities are not. No value for money.
    Noncourteous staff.

    Travel Month: Jun 2018

    Room: SUPER DELUXE VIEW

    Valley Vista Resort has replied on Sat Oct 18 10:42:32 IST 2025

    We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback regarding our amenities and staff, and we will review this internally to ensure improvements are made. We value all guest feedback as it helps us enhance our services, and we hope you will consider giving us another chance to provide a better experience in the future.

    1.0

    Pathetic experience. When we arrived at

    monika.group

    Location is very far from market area, remote location. Rooms were same as looking at pics. Foo ding facilities not available and no restaurants nearby. Basic amneties were there.

    Travel Month: Jan 2018

    Room: Deluxe Room with view

    Valley Vista Resort

    Thank you Monika for sharing your feedback. We appreciate your honest comments regarding the location, food facilities, and nearby amenities. We’re glad to hear that the rooms met your expectations as shown in the pictures. Your feedback helps us identify areas for improvement, and we hope to provide an even better experience for our guests in the future.

    5.0

    View is superb but location

    sougata.couple

    Room service is good location is far away from main gangtock. View is superb

    Travel Month: Dec 2017

    Room: Executive Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:41:06 IST 2025

    Thank you for sharing your feedback. We’re glad to know you enjoyed the room service and the beautiful views. While our location is a bit away from central Gangtok, we’re happy it provided a peaceful environment to relax and enjoy the surroundings. We look forward to welcoming you again for another memorable stay.

    3.0

    This was a kind of

    yadvinder s.family

    Bad experience ... This was a kind of bad experience that anyone travelling with family would like to have. On reaching hotel came to know that hotel is closed and they told us to get shifted to some other hotel. I didn't got any call or mail regarding closing of hotel in advance and due to which it became very difficult for me and my family at a unknown place. Can not rely on MMT anymore for booking of hotels.

    Travel Month: Nov 2017

    Room: Deluxe Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:40:23 IST 2025

    We sincerely apologize for the inconvenience you faced during your visit. We completely understand how disappointing and stressful it must have been to arrive with your family and find the property closed without prior notice. This is certainly not the experience we want any of our guests to go through. The closure of the hotel was due to the unforeseen operational issue, and unfortunately, the communication from our side did not reach you in time. We truly value your trust, and we hope you will give us another chance to serve you better in the future. Please feel free to connect with us directly.

    5.0

    Amazing experience !!

    abhishek m.group

    1. The Food was very good. Both the breakfast and the dinner had excellent taste 2. The service here was outstanding and on time 3. Rooms were large with great view 4. I definitely recommend to choose this nice hotel 5. Value for money stay 6. Good to stay with family & enjoy the view and weather

    Travel Month: Oct 2017

    Room: Deluxe Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:38:27 IST 2025

    Thank you Abhishek for sharing your experience with us. We’re delighted to hear that you enjoyed the food, timely service, and the comfort of our spacious rooms with beautiful views. It’s wonderful to know you found your stay to be value for money and a good choice for families to relax and enjoy the weather. Your kind recommendation truly means a lot to us, and we look forward to welcoming you and your family again for another memorable stay

    5.0

    Value for money nice view of town Good facility

    jani s.group

    It was great experience to stay. Value of money. Service was good. Food was yummy. Staff was very cooperative, very quick in response. View was nice. It's a bit far from city (mg Road ), so better to spent time with family and enjoy.

    Travel Month: Oct 2017

    Room: Deluxe Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:37:39 IST 2025

    Thank you Mrs Sangeeta for your valuable feedback. We’re glad to know you had a great stay and enjoyed our services, food, and the scenic views. Your kind words about our staff’s cooperation and quick response mean a lot to us. While our location is a little away from MG Road, we’re happy you found it perfect for spending quality time with family in a peaceful environment. We look forward to welcoming you again for another memorable stay.

    5.0

    Really had an amazing stay

    sharmi.other

    Really had an amazing stay in the hotel.. The food was really good... They were very helpful and cooperative... Would like to stay again in the same place if we visit Gangtok again... Peaceful and beautiful stay.. Thanks to the unit... Keep up the good work guys.

    Travel Month: Sep 2017

    Room: Deluxe Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:36:44 IST 2025

    Thank you Sharmi for sharing your wonderful experience with us. We’re delighted to know you enjoyed the food, peaceful ambience, and the hospitality of our team. Your kind words about our staff’s helpful and cooperative nature mean a lot to us. It’s a pleasure to hear that you would choose to stay with us again when visiting Gangtok. We look forward to welcoming you back soon for another memorable stay.

    5.0

    Awesome location

    nitesh m.loyalty-iconsolo

    Everything was just perfect. Perfect location, service, scenic beauty. Perfect look for helipad. Near by to 5 to 6 sight seeing point within a radius of 1 km. Have a stay to energize tour positive vibes.

    Travel Month: Jul 2017

    Room: Deluxe Room with view

    Valley Vista Resort has replied on Sat Oct 18 10:35:59 IST 2025

    Thank you so much Mr Mishra for your wonderful feedback. We’re delighted to know you enjoyed the location, scenic surroundings, and the convenience of nearby sightseeing points. It’s great to hear that our service and ambience added positive vibes to your stay. We truly appreciate your kind words and look forward to welcoming you again for another refreshing experience.

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