This property has a great location near Chennai Central, making it convenient for travelers. Many guests appreciated the friendly staff and punctual room service. However, there are several complaints about cleanliness, poor maintenance, and false advertising regarding room AC availability. Issues like dirty bathrooms and uncooperative housekeeping staff were also highlighted. Some guests faced problems during check-in and reported extra charges. While some had a pleasant stay, others experienced significant frustrations with the service and facilities.