only a few aspects met expectations while several others need significant improvement.
Starting with the positives — the location is indeed convenient, being situated right on the main OMR Road, which makes it easily accessible and well-connected to nearby landmarks and transport facilities. The check-in process was smooth, and the staff members were polite and responsive.
However, the housekeeping standards require immediate attention. The bedspreads, bed sheets, and pillow covers were not up to the mark — they appeared soiled, torn, and seemingly unwashed, which affected the comfort level during the stay. Cleanliness and hygiene are key expectations, and this aspect fell short.
The amenities were functional but lacked proper maintenance. A more attentive approach to room preparation, cleanliness, and linen quality would greatly enhance guest satisfaction. The food options were fairly average — not disappointing, but could benefit from more variety and better presentation.
To summarise, the property has excellent potential given its prime location and courteous staff, but it urgently needs improvement in cleanliness, linen quality, and overall room upkeep to ensure a truly pleasant stay for future guests.