Worst stay ever. The rooms are filthy. Staff is non-cooperative. The linen seemed to be atleast 3-4 years old. Washrooms were dirty with drains clogged with hair and muck. Soap. The hotel is, I think one of the most bad hotels that have visited and the rooms were really bad. There was water dripping from the ceilings and from the AC wall. The wallpapers were coming off. There was fungus on the bedsheet on the pillows and this was the story in almost all their other rooms. II went to the other rooms. Also, when I requested for a change of room, they tried to show me other rooms. All their rooms were like this, and it is surprising because this proper is in GK, which is supposed to be one of the most Porsche areas of South Delhi, but that is how it was.
The Orion - Greater Kailash
Dear Valued Guest,
Thank you for your honest feedback. We genuinely apologize for the inconvenience you faced. We assure you this is not a usual experience at our hotel — it may have been a one-in-a-million case, and we’re investigating it seriously. As a gesture of goodwill, we would be happy to offer you a complimentary upgrade or exclusive discount on your next visit.
We hope you’ll give us another chance to serve you better. Our entire team looks forward to welcoming you back with the hospitality you truly deserve.
Warm regards,
Guest Relations Manager
Orion - GK