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Gandhi/Library Chowk, Mussoorie | About a minute walk to The Mall Road
1161 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts a fantastic location in Mussoorie, offering stunning views and a peaceful ambiance. Guests highly appreciate the courteous staff, great food quality, and spacious rooms that provide comfort during their stay. The complimentary shuttle service to Mall Road is a major highlight, ensuring easy access. Families enjoy the kid-friendly facilities while the breakfast variety is well-liked. Overall, visitors emphasize the warm hospitality and excellent service, making it a memorable experience.
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Average Stay
Staff was good towards their guests but the main problem with their average food taste and there is no activity area for their guests. The games which are in playing area are paid. We need to paid for the basic game which need to be free for their guests. The breakfast food was average as their breakfast items are limited but the issue was the average taste of food. Otherwise the room was good, service was good, reception staff was good. Only complaint towards their facilities which are paid. Guest are paying higher amount so that they can enjoy property services but after going property what they saw was paid playing area.
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Mr. Chauhan, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you for taking the time to share your detailed feedback. We're glad to hear that you were happy with the room, our service, and the hospitality extended by our reception and staff—it truly means a lot to us. We do, however, regret to know that your experience with our food and recreational facilities did not meet your expectations. Your comments regarding the food taste and breakfast variety have been noted and shared with our culinary team for review and necessary improvement. Regarding the activity and games area, we’d like to clarify that it is managed by an outsourced vendor to ensure safety, regular maintenance, and a variety of experiences for guests of all ages. A minimal fee is applied for certain activities to help maintain the space and equipment in good condition. We genuinely value your feedback as it helps us identify areas where we can enhance the guest experience. we hope to have the opportunity to provide you with a much-improved Thanks & Regards Amit Kumar Front Office Manager
Terrible Stay
The food of hotel is very bad... What i order is very bad , The room service is also too bad. I ordered it recived to late, No options for food limited things are available, I felt so bad and desaster there to live for a day.. Sorry reddison I didn't like your name for this hotel... Too bad experience
Room: Superior Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Mr. Malik, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, especially regarding the food quality, room service delays, and limited menu options. Please accept our sincerest apologies for the inconvenience you faced during your stay. Your comfort and satisfaction are very important to us, and we take your comments seriously. We would greatly appreciate it if you could share more specific details about your experience—such as the items you ordered or the time you placed your room service request—so we can better understand what went wrong and address it with the relevant teams. Kindly reach out to us know a convenient time for us to contact you. We are committed to learning from this and making improvements wherever necessary. Once again, we’re sorry for the disappointment and thank you for bringing these matters to our attention Warm Regards Amit Kumar Front office Manager
Good Stay
Quality of stay is very good 👍
Room: Superior Room
Excellent Stay
had a truly wonderful stay at this property. The location was excellent, making it very convenient, and the food was absolutely top-notch. All the amenities provided were of high quality, which made the experience very comfortable. The staff ensured everything was smooth, and I didn’t face a single issue during my stay. Overall, it was a pleasant and problem-free experience—I would highly recommend this property to anyone looking for a comfortable and enjoyable stay.
Room: Deluxe Room with Balcony
The Oasis Mussoorie - A member of Radisson Individuals has replied on Fri Sep 19 14:26:01 IST 2025
Dear Valued Guest, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the convenient location, top-notch food, and high-quality amenities. It’s especially gratifying to know that our staff contributed to making your stay smooth and comfortable. Your kind recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable visit in the future! Warm regards, Amit Kumar Front office Manager
Excellent Stay
It's a world class hotel in its class. It's very clean and everything smells new including corridors inspite of constant rains that were happening at the time. Staff is very friendly, breakfast is awesome and food is very good. We had a lovely stay at Radisson Mussoorie
Room: Superior Room|Standard Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Sat Sep 06 17:44:12 IST 2025
Dear Mr. Bhasin, Greetings from the Oasis Mussoorie, A Member of Radisson Individual ! Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a lovely stay with us at Radisson Mussoorie. Your kind words about the cleanliness, fresh ambiance, friendly staff, and delicious food truly mean a lot to our team. We’re especially glad that the weather didn’t dampen your experience and that you appreciated the care we take in maintaining our property. It was our pleasure to host you, and we look forward to welcoming you back for another memorable stay in the hills. Warm regards, Amit Kumar Front office Manager
Perfect!
Property is located just a km away from the mall road, and they have got pickup and drop as many times you need to mall road. Staff if very courteous, and the location is just serene. A must stay.
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Sun Aug 31 15:45:53 IST 2025
Dear Valued Guest, Greetings from the Queen of Hills!! We are pleased to know you had a wonderful experience. We are delighted to know that the service and hospitality added to the overall success of your wonderful stay with us. Your heart-warming praise and words of appreciation have been shared and received with humble gratitude and genuine delight by all of us at the hotel We immensely value your patronage and look forward to welcoming you soon. Warm Regards, Amit Kumar Director of Rooms The Oasis Mussoorie, a member of Radisson Individuals
Good Stay
The hotel is in a beautiful location and the rooms are clean. However, the road to the hotel is dark at night and it would have been better if there were streetlights.
Room: Superior Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Valued Guest, Greetings from The Oasis Mussoorie, A member of Radisson Individual ! Thank you for your kind words about our hotel's location and the cleanliness of our rooms – we're glad you enjoyed your stay! We also appreciate your feedback regarding the road conditions at night. While the road leading to the hotel may be outside our direct control, we understand how important proper lighting is for our guests' safety and comfort. We will certainly share this concern with the relevant local authorities and continue exploring ways we can help improve the experience. We hope to welcome you back again soon! Thanks & Regards Amit Kumar Director of Rooms
Best of the class experience of oasis
The welcome was in great traditional way with quick check in and the services were very much upto the best including the breakfast with live counter they have also provided shuttle services till Mall Road parking , like to stay once again
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Valued Guest, Greetings from The Oasis Mussoorie, A Member of Radisson Individual! Thank you so much for your kind words! We're delighted to hear that you enjoyed the traditional welcome, smooth check-in process, and our services — especially the breakfast with the live counter and shuttle service to Mall Road parking. It's wonderful to know that you had a comfortable and memorable stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon for another great experience! Thanks & Regards Amit Kumar Director of Rooms
Good Stay
The Oasis Radisson, Mussoorie – Review The property area is quite limited, and it’s located about 1 km from Library Chowk. Food quality and hospitality are good, and the best part is the indoor temperature-controlled swimming pool. However, the kids’ play area is too small, and most games are chargeable, which doesn’t align with the Radisson brand image. The hotel’s location, lobby, and room size do not justify the price — I paid almost ₹20,000 per night, which feels highly overpriced considering the building’s ambience and facilities. Overall, I would rate this property 7/10.
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Mr. Rana, Greetings from The Oasis Mussoorie, a member of Radisson Individuals!! I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. While We truly appreciate your feedback but would like to disagree respectfully on certain areas. Though you might have enrolled for the RHG membership, yet your booking was received through an Online Travel Agent portal not through our brand website or directly with our hotel, making it difficult for the hotel to identify you association with Radisson Rewards program and hence accord all necessary courtesies. 2nd, our activities center has been outsourced to an industry specialist which attracts certain charges for the maintenance and upkeep of that specific area and hence regret that as such all activities/ games cannot be covered under the scope of guest services as complementary. This as a norm is also practiced in other hotel brands as well. 3rd, the pricing and tariffs varies from season, brand and location with prices surging on peak sold out dates and availability thereof. we would recommend you to check out our brand website which gives ho
Excellent Stay
Superb hospitality, Excellent food (Breakfast & Dinner buffet both), good rooms service ... overall it was a memorable experience. Location was 1km from mall road .. in a blissful location. Would be staying here .. whenever visiting mussoorie again in future.
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Mon Aug 11 17:39:32 IST 2025
Dear Valued Guest, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you so much for your kind words and for taking the time to share your experience with us! We're absolutely delighted to hear that you enjoyed our hospitality, food offerings, and room service. It's wonderful to know that the peaceful location added to the charm of your stay. Your appreciation means a lot to our team, and it motivates us to continue delivering memorable experiences. We look forward to welcoming you back on your next visit to Mussoorie! Warm regards, Amit Kumar Director of Rooms
Good Stay
Property was very good , neat and clean food is good but limited buffet pool is excellent 👌
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Mon Aug 11 17:41:33 IST 2025
Dear Valued Guest, Greeting from The Oasis Mussoorie, A Member of Radisson Individual Thank you for sharing your feedback with us! We're glad to hear you enjoyed our property, found it neat and clean, and liked the food and pool facilities. Your compliments mean a lot to us. We’ve also noted your suggestion about the buffet variety and will certainly look into ways to improve and offer more choices in the future. We hope to welcome you back soon for another great stay! Thanks & Regards Amit Kumar Director of Rooms
Luxury, views and convnience
The property is located close to mall road, yet tucked away from noise and hustle bustle, offering pristine view of a valley and the camel back. Some of the rooms, including the suit we got, had this view from the room and the sit out as well.It was end of June, and we spent quite a few hours simply sitting and watching mist, rain , cloud and light interplay. We were lucky to get glimpse of snow capped peaks for a short duration as well. Check in experience was smooth, as was the overall stay. All the staff members were very cooperative and helpful. Breakfast spread is very good, though I would appreciate some more day to day variations in some of the items.Lunch / dinner items we ordered were excellent, with fair amount of choices available. Another highlight is the complimentary shuttle drive they provide upto a point - that makes it super easy to reach Library Chowk and mall road - much appreciated. Couple of improvements - it would have been good if we could get our breakfast packed on our final day - limited items, as we wanted to leave early on our last day, but that request was not entertained. The breakfast itself was not fully laid out, so we had to rush and settle with whatever was available. The other area - possibly, could be the bar - cocktails seem to be bit of hit or miss. So overall, wonderful place to experience the best Mussoorie has to offer - would love to stay again.
Room: Suite Room with Living Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Fri Jul 25 12:53:16 IST 2025
Dear Valued Guest, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you for your detailed and thoughtful feedback! We're glad you enjoyed the peaceful location, beautiful views, smooth check-in, and helpful staff. It's great to hear you liked the food and found the shuttle service convenient. We’ve noted your suggestions regarding breakfast variety, early breakfast packing, and cocktails, and will work on improving these areas. We look forward to welcoming you again soon! Thanks & Regards Amit Kumar Director of Rooms
Good Stay
Our stay at the hotel was pleasant overall. The location is conveniently close to Mall Road, but please be aware that the area can get heavily congested during peak season—it may take up to 2 hours to cover a distance that would usually take just 10 minutes. The room offered a forest view, not a hill view as initially mentioned. However, both the room and balcony were spacious and comfortable. The bathroom space was a bit compact. Housekeeping services were good, and both breakfast and dinner were delicious with a wide variety of options. The restaurant staff was courteous and provided prompt service, which added to the positive dining experience. A few suggestions for improvement: the timing for the swimming pool and kids’ activity area is quite limited, and these areas are chargeable. Extending the hours would allow families to enjoy them more, especially after returning from sightseeing. Similarly, the high tea timing felt a bit early and could be reconsidered to accommodate guests who are out during the day. The hotel provides a shuttle service to the paid parking area, which is very helpful. However, extending this service a bit later into the evening would be even more convenient. Introducing scooty rental options could also enhance guest mobility and add to the overall experience. It would be wonderful if the hotel could consider adding more activities or evening engagement options for families—something that encourages guests to spend quality time at the property in the evenings, making the stay more lively and enjoyable. Special thanks to Mr. Ravi at the front desk for arranging an extra bed as per my MMT booking request. The travel desk was also efficient—I was able to get a taxi at a reasonable rate, and the driver was courteous, experienced, and well-versed with local routes and tourist spots.
Room: Deluxe Room with Balcony
The Oasis Mussoorie - A member of Radisson Individuals
Dear Valued Guest, Greetings from The Oasis Mussoorie, A Member of Radisson Individual ! Thank you for your detailed feedback. We're glad you had a pleasant stay and appreciated the location, room comfort, dining experience, and service from our staff—especially Mr. Ravi and the travel desk team. We’ve noted your suggestions regarding pool/activity timings, high tea, shuttle service, and evening entertainment, and will review them to enhance guest experience. Looking forward to welcoming you again! Thanks & Regards Amit Kumar Director of Rooms The Oasis Mussoorie, A Member of Radisson Individual !
Excellent Stay
It’s an excellent receiving from the hotel staff and management. Well service. The food quality was an excellent. The staff interactions was very good.
Room: Superior Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Mon Jun 09 10:27:51 IST 2025
Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had an excellent stay and that our staff, service, and food quality met your expectations. Your appreciation of our team's hospitality and interactions truly means a lot to us. We strive to ensure every guest feels welcomed and well cared for, and it's wonderful to know we succeeded during your visit. We look forward to welcoming you back soon! Warm regards, Amit Kumar Asst. Front Office Manager The Oasis Mussoorie, A Member of Radisson Individual !
great service
Property is so neat and clean, staff is very friendly, and service is great as always by radisson experience.
Room: Deluxe Room with Balcony
The Oasis Mussoorie - A member of Radisson Individuals has replied on Tue Jul 08 18:40:12 IST 2025
Dear Valued Guest, Greetings from the Queen of Hills!! We are pleased to know you had a wonderful experience. We are delighted to know that the service and hospitality added to the overall success of your wonderful stay with us. Your heart-warming praise and words of appreciation have been shared and received with humble gratitude and genuine delight by all of us at the hotel We immensely value your patronage and look forward to welcoming you soon. Warm Regards, Amit Kumar Director of Rooms The Oasis Mussoorie, a member of Radisson Individuals
Average Stay
all over experience is good, staff is very polite. but the location of hotel is very far and road is very narrow.
Room: Superior Room
The Oasis Mussoorie - A member of Radisson Individuals
Dear Valued Guest, Thank you for sharing your feedback. We're delighted to hear that you had a good overall experience and that our staff's politeness stood out during your stay — we’ll be sure to pass on your kind words to them. We also appreciate your comments about the location and road access. While our setting offers a peaceful environment away from the hustle and bustle, we understand that the distance and narrow roads may pose challenges for some guests. Please know that we are continuously exploring ways to improve accessibility and enhance the guest experience from arrival to departure. We hope to have the pleasure of welcoming you again in the future! Thanks & Regards Amit Kumar Asst. Front Office Manager The Oasis Mussoorie, A Member of Radisson Individual !
Modern hotel and good location
The hotel is located close to Mall Road. The room we booked was the middle category room and it was spacious. The food at the rosemary restaurant is average . The breakfast spread is decent and if you want eggless bakery items please tell the restaurant manger in advance . The room service is good. Hotel is not accessible by walk so they offer free shuttle service .
Room: Deluxe Room with Balcony
The Oasis Mussoorie - A member of Radisson Individuals
Dear Valued Guest, Greetings from the Oasis Mussoorie, A Member of Radisson Individual ! Thank you for your feedback. We're glad you found the room spacious and appreciated the room service and shuttle facility. We've noted your comments on the food quality and eggless bakery options—your input helps us improve. Hope to host you again! Thanks & Regards Amit Kumar Director of Rooms The Oasis Mussoorie, A Member of Radisson Individual !
Excellent Stay
Property location is very good’ staf is also superb, food is very tasty, we were provided daily pick and drop service for mall road’ it is very good for guest we enjoyed it a lot.
Room: Deluxe Room with Balcony
The Oasis Mussoorie - A member of Radisson Individuals has replied on Tue May 20 13:40:29 IST 2025
Dear Mr. Singh, Thank you for taking the time to share your feedback from your visit to The Oasis Mussoorie, a member of Radisson Individuals. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at The Oasis Mussoorie, a member of Radisson Individuals, I look forward to welcoming you back. Sincerely, Sidhartha Sharma GM The Oasis Mussoorie, a member of Radisson Individuals
Excellent Stay
oasis hotel is a very good property located at mussoorie ,our stay was quiet comfortable , quality and taste of food, cleanliness , hospitality ,hospital staff everything was up to standard .
Room: Suite Room with Living Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Mon Apr 21 15:35:29 IST 2025
Dear Guest, Greetings from the Queen of Hills!! We are pleased to know you had a wonderful experience. We are delighted to know that the service and hospitality added to the overall success of your wonderful stay with us. Your heart-warming praise and words of appreciation have been shared and received with humble gratitude and genuine delight by all of us at the hotel We immensely value your patronage and look forward to welcoming you soon. Warm Regards, The Oasis Mussoorie, a member of Radisson Individuals
Great stay
"the room was excellent, and the view was truly delightful. Overall, it was a great experience. Highly satisfied with the stay"
Room: Standard Room
The Oasis Mussoorie - A member of Radisson Individuals has replied on Sun Feb 09 17:03:29 IST 2025
Dear Guest, Greetings from the Queen of Hills! We are pleased to know you had a wonderful experience. We are delighted to know that the service and hospitality added to the overall success of your wonderful stay with us. Your heart-warming praise and words of appreciation have been shared and received with humble gratitude and genuine delight by all of us at the hotel We immensely value your patronage and look forward to welcoming you soon. Warm Regards, The Oasis Mussoorie, a member of Radisson Individuals
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