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Tapovan, Rishikesh | 1.7 km drive to Lakshman Jhula
888 Ratings, 522 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a beautiful location near Ram Jhula, offering stunning views and a peaceful atmosphere. Guests appreciate the spacious and clean rooms, along with cooperative staff. However, there are frequent mentions of issues like inconsistency in room maintenance, limited amenities, and parking challenges. Overall, many visitors enjoy the property's ambience and natural surroundings despite some concerns.
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Good Stay
The stay was good. This was our 4th stay at slavus. Though our room was getting renovation, so they offered us different room on day one. But eventually we got our room on second day. This was not informed us in advance. Manager Ajay is very much cooperative guy. Though, we couldn’t get spa service as massager was not available. Overall all was good. I’d recommend that they should also arrange bon-fire on special request. Thanks.
Room: Premium Room With Terrace
Poor Stay
Unpleasant, I checked in on 2nd and checkout on 3rd Nov 2025, I booked for a premier room with Balcony, what I was provided was a room on the 1st floor , with a passage in front of the room, I don't know how it qualifies as a balcony, when I rechecked is this room with balcony the staff said yes. Secondly after some time I asked how to turn on the geyser, the staff was clueless , where the geyser is located and how to turn it on. After some time the staff came and said the geyser has problem and offered to change room, I was now given a room on the ground floor, back side so no premium room with Balcony during the trip. This new room that I was given was dirty, the coffee cup edges are chipped off, the water kettle inside was dirty and not working. I had to get it changed after some time. The bed sheet has stains, the pillow was dirty the towel looked like never washed, no toilet paper in bathroom, I. fact the toilet paper holder was broken. The worst part the toilet flush only the short flush which discharges less water that side was working and the big flush which discharges 6 ltr water was not working. I am surprised how come no other guest has complained about it, or maybe they have and the staff does not care. The tea coffee tray did not had a spoon even. The location is odd, and from the mainroad, you have a climb a steep 200 mtrs approx to reach. Not worth any rating and please take it off from your platform.
Room: Premium Room with Balcony
Swiss Cottage and Spa by Salvus
Dear Dibyojyoti Bhowmik, We are truly sorry to read about your recent experience with us. Please accept our sincere apologies for the inconvenience you faced during your stay from 2nd to 3rd November. We always strive to provide our guests with a comfortable and pleasant experience, and we regret that we fell short of your expectations on this occasion. The room allocation and maintenance concerns you mentioned have been taken very seriously. We have already addressed the geyser issue and inspected the room you were shifted to, ensuring that all equipment and linen are now in proper condition. Regarding the balcony, some of our first-floor rooms have semi-open sit-out areas overlooking the passage, which are categorized under the “Premier Balcony” type. However, we understand your disappointment and will be reviewing the room description and categorization to make it clearer for future guests. We have also reinforced staff training to ensure they are better equipped to handle technical queries promptly and efficiently. While we regret that this stay did not meet your expectations, we truly value your feedback—it helps us improve. Warm regards, Management Team Salvus Hotels
Poor Room Quality: Dampness and BrokenBalcony Door
We didn't find the room to be as it was shown in the picture. The room was completely filled with dampness, which caused it to smell. The balcony door was stuck and would not open, and even after repeatedly asking, they didn't fix this issue. Overall, I will not recommend this place.
Room: Junior Suite with Balcony
Swiss Cottage and Spa by Salvus
Dear Nikunj Rawal, We’re very sorry to hear about your disappointing experience and sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding the room condition, dampness, and balcony door has been taken very seriously. Our maintenance and housekeeping teams have already inspected and resolved these issues to ensure they don’t occur again. We truly regret that our service response did not meet your expectations on this occasion. Guest satisfaction is our top priority, and we will be reinforcing our internal checks and staff training to improve responsiveness and room quality. Thank you for bringing this to our attention — your feedback helps us improve. We hope you might consider giving us another opportunity in the future to serve you better. Warm regards, Management Team Salvus Hotels
Excellent Stay
This is my 3rd stay at this property. Always have been a wonderful experience!! Such a nice view and very cooperative staffs.
Room: Luxury Room With Terrace
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 18:08:56 IST 2025
Dear Sudhir Ranjan, Thank you so much for choosing to stay with us again and for your wonderful feedback! It’s always a pleasure to host you. We’re delighted to know you enjoyed the views and our team’s hospitality once again. Your continued trust means a lot to us, and we look forward to welcoming you back for many more pleasant stays at swiss cottage & spa. Warm regards, Management Team
Very nice property very decent stay nearby cafes are good
Property was very nice decent stay, staff was little less and main issue is parking rest all good, mobile network issue
Room: Junior Suite with Balcony
Swiss Cottage and Spa by Salvus
Dear Himanshu Sharma, Thank you for sharing your kind words and valuable feedback. We’re glad to know you had a pleasant and comfortable stay and enjoyed the nearby cafés and overall ambiance of the property. We appreciate your comments regarding parking and mobile network connectivity — both are indeed limited in certain parts of Rishikesh due to the hilly terrain, but we’re working on improving the guest experience by optimizing available parking space and assisting guests with network-related needs. We hope to welcome you back soon for another peaceful stay amidst nature. Warm regards, Management Team Salvus Hotels
Very Filthy and Unhygienic
I have stayed at-least 25times in this hotel and every time this place has disappointed me. From booking base category to top one i have stayed in there each and every room. All rooms have torn and spotted linen, junked kettle, TV and Room extension never worked.m, you’ll not get any network signals and there wi-fi will not work. During my stay i have complained 3-4 times but after that i stopped complaining only. Rooms will always smelled liked rooms are not opened from ages. Here we are not asking luxury we are asking for hygiene. Not sure why Raghav Juyal promoted this hotel. With this feedback, this was my last stay at Salvus. Also your Archies cafe is also has dirty sofas and cushions and food is very bland.
Room: Premium Room with Balcony
Swiss Cottage and Spa by Salvus
Dear Rupali Pundir, We’re truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience caused during your stay. We deeply value your long association with us and regret that this visit did not meet your expectations. Please note that we have already upgraded our linen and replaced older room amenities, and we’re continuously working to enhance cleanliness and maintenance standards. Your feedback about the café has also been shared with the team for immediate attention. We truly appreciate you taking the time to share such detailed feedback — it helps us improve. We hope you might consider giving us another opportunity in the future to serve you better. Warm regards, Management Team Salvus Hotels
recommend
well connected to the highway. neat and clean rooms. good eating places near by. staff was also very coop well connected to the highway. neat and clean rooms. good eating places near by. staff was also very cooperative
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus
Dear Abhishek Rautela, Thank you so much for your kind words! We’re delighted to know you enjoyed the convenient location, clean rooms, nearby cafés, and our team’s cooperative service. Your appreciation truly means a lot to us, and we look forward to welcoming you back soon for another comfortable stay amidst the calm surroundings of Rishikesh. Warm regards, Management Team Salvus Hotels
Average Stay
The hotel is clean but the road to the hotel is very narrow due to which it is very difficult to reach by bike and car . The most terrible was the street dog which stay in this property has totally cut my new sandal which is totally irresponsible on the part of hotel management...but staff in hotel was cooperative.
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus
Dear Pankaj Kumar, Thank you for sharing your feedback. We’re glad to know you found our property clean and our staff cooperative. However, we’re truly sorry to hear about your experience with the stray dog and the inconvenience it caused. While we do our best to ensure the surroundings remain safe and pleasant, occasional visits by community dogs are unfortunately common in this hilly, green area of Rishikesh. We have since coordinated with local authorities to manage this situation more effectively and prevent any recurrence. We appreciate your understanding and hope to welcome you again for a smoother and more comfortable experience. Warm regards, Management Team Salvus Hotels
Good Stay
if you need peace come to this place. Rooms are big and neat and clean. Staff is super friendly also.. Highly recommend
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 19:18:27 IST 2025
Dear Himanshu Sharma, Thank you so much for your wonderful feedback and recommendation! We’re delighted to know you enjoyed the peaceful ambiance, spacious and clean rooms, and our team’s friendly hospitality. Your kind words truly motivate us to continue providing a calm and comfortable experience for all our guests. We look forward to welcoming you back soon for another relaxing stay amidst nature. Warm regards, Management Team Salvus Hotels
Peaceful Stay
I had an amazing stay at Salus Rishikesh. My room was located on the terrace, offering a peaceful and calm environment. The room was beautiful, spacious, and well-maintained, with a stunning view. There was no noise — just pure serenity, perfect for relaxation. The food service was also excellent. We ordered breakfast, and it was homely, fresh, and full of flavor. It truly added to the comfort of the stay. Highly recommended for anyone looking for a peaceful getaway!
Room: Luxury Room With Terrace
Swiss Cottage and Spa by Salvus
Dear Soumi Ghosh, Thank you so much for your wonderful review! We’re thrilled to know you had such an enjoyable and peaceful stay with us. It’s great to hear you loved the serene terrace room, the beautiful views, and the calm atmosphere — exactly what we aim to offer our guests. We’re also delighted that you enjoyed the breakfast from one of the recommended cafe and found it fresh and homely. Your kind words and recommendation truly mean a lot to our team. We look forward to welcoming you back soon for another relaxing getaway amidst the tranquility of Rishikesh. Warm regards, Management Team Salvus Hotels
Hospitality
Good service and Amazing food quality only the amenities were little limited and also the staff was less knowledged.
Room: Junior Suite with Balcony
Swiss Cottage and Spa by Salvus
Dear Arjun Singh, Thank you for sharing your feedback. We’re delighted to know you enjoyed our service and appreciated the quality of food. Your kind words mean a lot to us. We’ve also noted your suggestions regarding amenities and staff training — these are valuable insights, and we’re already working on improving our team’s efficiency and guest support to enhance overall comfort. We truly appreciate your honest feedback and look forward to welcoming you back for an even better experience. Warm regards, Management Team Salvus Hotels
Poor Stay
terrible stay,,room was good and spacious but bedsheets and covers were too dirty ,they were even not having clean and new linen. no body came for room cleaning then I had to complaint for cleaning. I called at 7 pm and they sent a boy at 10 pm when I complained. I stayed there for 2 nights I couldn't sleep since one night 4 and 5 family came together and they were creating so much noise with loud music and on another night some youngster came and they were dancing till 12 night .
Room: Junior Suite with Balcony
Swiss Cottage and Spa by Salvus
Dear Nitin Soni, We’re truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience you faced during your stay. Cleanliness and guest comfort are top priorities for us, and we deeply regret that the linen and housekeeping service did not meet our usual standards on this occasion. Please note that we have already upgraded our linen and reinforced housekeeping checks to ensure such issues do not recur. We also regret the disturbance caused by other guests — while we do our best to maintain a peaceful environment, occasional group bookings can sometimes lead to noise, and we’re taking steps to strengthen our night monitoring. Your feedback is extremely valuable, and we appreciate you bringing these matters to our attention. We truly hope you’ll give us another opportunity to provide you with a much-improved stay. Warm regards, Management Team Salvus Hotels
Excellent Stay
Excellent staff, good vibe,
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 20:04:49 IST 2025
Dear Pooja Chaudhary, Thank you for your kind words! We’re so glad you enjoyed the positive vibe and our staff’s hospitality. Your appreciation truly means a lot to our team. We hope to welcome you back soon for another relaxing stay. Warm regards, Management Team Salvus Hotels
great place
Had a great stay, only bathroom fixtures need attention. Good place for a gateway from city hustle bustle.
Room: Cottage Room
Swiss Cottage and Spa by Salvus
Dear Rupali Pundir, Thank you so much for sharing your feedback! We’re glad to know you had a great stay and found our property to be a peaceful getaway from the city’s hustle and bustle. We truly appreciate your kind words and have noted your suggestion regarding the bathroom fixtures — our maintenance team will look into it right away. We look forward to welcoming you back for another relaxing stay! Warm regards, Management Team Salvus Hotels
Good Stay
I visited the place 3rd time. The location of the swiss cottage by salvus is at a hill top in tapovan. 15 mins by auto from ram jhula. There is 5-8 mins walk from the main road to the hotel. It's near a very popular restaurant and bar ( pink cafe) the terrace rooms are spacious with a big terrace and mountain view. Very nice and peaceful place. Inf-act all room categories are nicely done. It is also pet friendly. Food menu and quality and room service is very basic which needs improvement. Overall experience was good.
Room: Luxury Room With Terrace
Swiss Cottage and Spa by Salvus
Dear Ashish Dhir, Thank you so much for choosing to stay with us again and for sharing such a detailed review of your experience! We’re delighted to know that you enjoyed the peaceful hilltop location, spacious terrace rooms with mountain views, and the overall vibe of our property. It’s always a pleasure to host returning guests like you. We also appreciate your constructive feedback regarding our food menu and room service — your suggestions are well noted, and we’re actively working to improve in these areas. Looking forward to welcoming you back soon for your 4th visit! Warm regards, Management Team Salvus Hotels
Good Stay
Overall it was good place to stay. Room were spacious and nicely maintained. Good place to stay if you have pet. Food quality was also good.
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 20:11:43 IST 2025
Dear Mohit Goyal, Thank you so much for your kind words! We’re delighted to know you had a pleasant stay and appreciated our spacious, well-maintained rooms and pet-friendly environment. It’s also wonderful to hear that you enjoyed the food quality during your visit. We truly appreciate your feedback and hope to welcome you and your furry friend back soon for another comfortable stay! Warm regards, Management Team Salvus Hotels
Excellent Stay
The stay was very very good. The staff was supportive. The food quality was excellent. definitely refer for my next stay. Property was good. Rooms are spacious. The property is nearby to Ram Jhula. Good food options nearby.
Room: Premium Room with Balcony
Swiss Cottage and Spa by Salvus
Dear Ruturaj More, Thank you so much for your wonderful review! We’re delighted to know that you had a very good stay and appreciated our supportive staff, spacious rooms, and excellent food quality. It’s also great to hear that you found the location convenient with good cafés and restaurants nearby. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another memorable stay soon! Warm regards, Management Team Salvus Hotels
Good Stay
It's a nice, cozy, and green place. I stayed with my mother and brother for two days. Staff are nice, humble, and caring.
Room: Premium Room with Balcony
Swiss Cottage and Spa by Salvus has replied on Sun Jan 26 19:44:57 IST 2025
Namaste! Thank you for sharing your kind words about your stay at Swiss Cottage & Spa. We’re delighted to hear that you found our property cozy and appreciated the greenery. It’s heartwarming to know that you and your family had a comfortable stay with us. Our team takes great pride in ensuring every guest feels at home, and your recognition of their humility and care means a lot to us. We hope to welcome you and your loved ones again soon for another relaxing and memorable experience.
Excellent Stay
excellent service.responsive staff.beutiful location..garden area nice...... mountain view terrace
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 20:16:32 IST 2025
Dear Ramesh Yadav, Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed our excellent service, responsive staff, and the beautiful mountain-view terrace and garden area. It’s always a pleasure to hear that guests appreciate the peaceful charm of our location. We truly appreciate your kind words and look forward to hosting you again soon for another relaxing stay! Warm regards, Management Team Salvus Hotels
Terrible Stay
The rooms were bad. The sheets, blanket and pillow covers were not changed, they were all yellow. The washroom dint have proper maintainance, leakage all around. I dint take any
Room: Courtyard View Suite
Swiss Cottage and Spa by Salvus has replied on Wed Nov 05 20:17:41 IST 2025
Dear Sandeep Bal, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. Cleanliness and maintenance are top priorities for us, and we regret that you encountered issues with the linen and washroom upkeep during your stay. Please note that we have recently upgraded our linen and enhanced our housekeeping checks to ensure such concerns are not repeated. Your feedback helps us improve, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Management Team Salvus Hotels
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