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Review Of Super Hotel O White Town Formerly Seascape Residency

Central Pondicherry, Pondicherry | 5 minutes walk to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    49 Ratings, 17 Reviews

    excellent
    22%
    very good
    12%
    average
    22%
    poor
    14%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 1
    • 5
    • 1
    • 1
    • 2
    • 1
    • 2
    • 1

    Rating Categories

    • Location1.0
    • Cleanliness2.7
    • Room4.0
    • Food1.0
    • Value For Money2.1
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests have shared mixed feelings about this property. Some appreciate its excellent location near the beach, with easy access to nearby attractions. However, many others face issues with cleanliness, including dirty rooms and inadequate maintenance. Service complaints include poor hospitality, slow room service, and lack of basic amenities like water and breakfast. Several guests were disappointed with the noise levels from other guests as well.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    srikara s.group

    I had a pleasant stay at the property. The rooms were clean and comfortable, and the staff was very helpful. The location was convenient and easily accessible.overall service was satisfying. Would definitely recommend it for a short stay!

    Travel Month: Oct 2025

    Room: Classic

    1.0

    Terrible Stay

    leo f.

    Hospitality was very poor, 1st day they put my bed on the floor in the hall as I book on emergency basis and 2nd night they shifted me on 1st floor in the corridor where their is no AC or Fan but yes lots of mosquitos was their with me who stayed with me till morning.Never wants to stay their again and will not recommend to others also.

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    vijay k.family

    3rd class hotel and High price no parking poor quality breakfast and smelly room and not give me a water bottle I am very disappoint for make my trip

    Travel Month: Jun 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    twinkle b.

    We encountered issues with drunk guests next to our room. When we complained, the staff assured us they would look into it, but they didn't take any action. Additionally, there was no water supply, the ambiance was poor, and there was no way to contact the staff unless we went to the reception ourselves. The hotel looks nothing like it does in the photos. Overall, it was disappointing.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    ks v.family with 1 kid

    Very very bad experience , there is no matching the colour of the room / area, no ventilation in the washrooms

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    couple

    hôtel not very clean photo of side is very good but realty rooms are very old and bed smell,bed sheet or not very clean, when i saw the room i changed hôtel imdiately👽👽👽

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    • user photos
    • user photos
    • user photos
    3.0

    average

    sudhir j.family

    location was excellent, hotel room was okay but room service was pathetic. No cleaning of room at the same time late response for any request

    Travel Month: Apr 2025

    Room: Classic

    1.0

    Terrible Stay

    hemanta k.family with 2 kids

    The service guy Rajesh is not bothered about basic services like towels and cleaning the rooms after handover the room keys every day as we stayed 3 nights in the same hotel.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Classic

    4.0

    Good Stay

    venkata s.

    Hotel ambience was cool and it was near to the Rock beach and hotel was clean and tidy Hotel ambience was cool and it was near to the Rock beach and hotel was clean and tidy

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Poor Stay

    The hotel was not up to the mark. Cleanliness was too bad. And the sheets were dirty.

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Poor Stay

    prashant a.

    Room was not cleaned. Daily 1-2 cockroaches were there. Stay was near to main places but hygiene was not maintained.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    vignesh n.

    They can’t allow to stay, because they are told booking not confirmation. Very very disappointed with make my trip communication

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Excellent Stay

    nishant r.loyalty-iconbusiness

    Location and property itself is absolutely great. Very close to the beach, everything is easily available, room and amenities were good. They don't serve food but i ordered from dominos at 1:30 at night and there was no issue.

    Travel Month: Nov 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Food service

    amit k.group

    Breakfast was added on and paid by me but no any breakfast provided. Told to complaint to make my trip as no any arrangement for breakfast in that hotel. I feel cheated
    Room was not cleaned up properly. Bedsheets, pillow cover used

    Travel Month: Mar 2021

    Room: Classic (2X)

    Super Hotel O White Town Formerly Seascape Residency has replied on Sat Mar 20 13:30:37 IST 2021

    We’re sorry to have you disappointed, amit kumar! do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, james!

    4.0

    Good Stay

    rajib m.family

    It was a good hotel but don't have resturent. We had faced hot and cold water problem during bathing but staff had allowed us to use a different bathroom of adjuscent vacate room.

    Travel Month: Feb 2021

    Room: Classic (2X)

    Super Hotel O White Town Formerly Seascape Residency has replied on Mon Feb 22 10:17:31 IST 2021

    Thanks for the positive rating, rajib! hope to host you soon ) regards, vishal

    3.0

    Fraud

    anmol k.solo

    Property was closed and still booking confirmed

    Travel Month: Jan 2020

    Room: Classic (2X)

    4.0

    Okay

    ashish k.loyalty-iconfriends

    Okay.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Super Hotel O White Town Formerly Seascape Residency has replied on Sun Jan 19 23:14:56 IST 2020

    Thanks for the positive rating, Ashish! Hope to welcome you again soon) regards, Rahul

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