I booked two rooms for my family through MakeMyTrip, and during the booking process, the price unexpectedly increased by ₹2,000, which was quite disappointing.
The hotel is located in a very narrow and congested lane. The entrance was difficult to access, and there was no proper parking available. Although the facility was listed as having parking, the security guard asked me to park outside in an unsafe area, which was concerning.
The overall environment felt cramped and not very family-friendly. There was a strong smell of cheap liquor around, which made the place uncomfortable, especially for families. The hotel did not feel professional or well-managed.
There was no in-house food facility, and the service was practically non-existent. Even for small items like a bottle of water, they asked for immediate payment. Basic amenities like toiletries were not provided in the rooms and were only given when asked.
In the morning, I called around 7:30 AM to request tea or coffee, but I was told that the kitchen would only open after 9 AM. This was very inconvenient.
Overall, my experience was not terrible, but definitely not good. The hotel needs significant improvements in terms of service, cleanliness, professionalism, and basic facilities. I would not recommend it for families looking for a comfortable and safe stay.