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You are booking hotel for more than 30 days

Review Of Super Hotel O Divine Residency Near Phoenix Marketcity0123401234

Ghatkopar West, Mumbai | 2.6 km drive to Red Carpet Wax Museum

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    156 Ratings, 75 Reviews

    excellent
    38%
    very good
    31%
    average
    13%
    poor
    4%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 2
    • 1
    • 5
    • 4
    • 2
    • 3
    • 5

    Rating Categories

    • Location3.5
    • Cleanliness3.8
    • Room4.2
    • Food2.9
    • Hospitality3.6
    • Value For Money3.6
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts spacious and clean rooms, many with balconies, ensuring a comfortable stay. The staff is friendly and helpful, providing excellent service. Guests appreciate the peaceful environment and convenient location near major transport hubs like Ghatkopar railway station and R City Mall. While the access can be tricky and dining options limited, the overall atmosphere is pleasant for solo travelers, couples, or families. The property is a great value for the price offered.

    Sort by:

    Positive first
    5.0

    Excellent stay

    richa.family with 1 kid

    Good safe happy staff comfortable beds clean bathroom good tea and everything went smoothly no problem

    Travel Month: Aug 2025

    Room: Deluxe

    1.0

    Shady Hotel- Big Mistake! D

    group

    Dirty Beds, Towels, No Resturant, Strange Staff and understaffed, used for shady and illegal Bussisses work.

    Travel Month: Jun 2025

    Room: Deluxe

    5.0

    Amazing experience and Best staff ever

    harjeevan s.family

    Hotel, location and staff were great! We left some documents on reception and they were kind enough to courier those to all the way to haryana.

    Travel Month: May 2025

    Room: Deluxe

    4.0

    Good Stay

    rohit p.couple

    spacious rooms, provided a balcony too. not too far from the main road. helpful staff. things were cleaned

    Travel Month: Mar 2025

    Room: Deluxe

    5.0

    Excellent Stay

    mandar d.

    Very good service and i love it

    Travel Month: Jan 2025

    Room: Deluxe

    1.0

    Terrible Stay

    rajkumar v.solo

    Very bad hotel as location wise/ac not working/interior design poor. Rate 3000- not acceptable. This type hotel rate should be below 1000-

    Travel Month: Oct 2024

    Room: Deluxe

    2.0

    Poor Stay

    sandeep k.family

    It is quite a disappointment. There is no board that is visible from the main road. The access to the hotel is a tiny lane that barely fits a small car. The provided facilities are poor in quality. Bed-sheets and bed covers had holes. Intercom facility was not working. Ac had a leakage.

    Travel Month: Jul 2024

    Room: Deluxe

    5.0

    Good

    pratik s.couple

    Nice stay nice staff clean. Rooms. .

    Travel Month: May 2024

    Room: Deluxe

    5.0

    Pleasant experience

    varun s.solo

    Peaceful stay, neat and clean property. Big rooms, enjoyed my stay to the fullest. Elevator is also available.

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Deluxe

    5.0

    Clean rooms and co operative staff

    ninad k.loyalty-iconcouple

    Rooms, surrounding, lobby everything is clean. Staff is correct operative nice view from gallery.

    Travel Month: Jan 2024

    Room: Deluxe

    4.0

    Good Stay

    ankit.family

    Pros : 1) good staff. 2)good hotel, good rooms. 3) nice location 4) clean corridors. 5) good service. 6) parking available con: 1)dining facility : though they are delivering good meals from outside but proper utensils are not provided in the rooms.

    Travel Month: Feb 2024

    Room: Deluxe

    5.0

    Pleasant stay

    kaushik s.loyalty-iconbusiness

    It was a pleasant stay. Staff were very friendly and courtious. Will definitely recommend this to business & solo travellers.

    Travel Month: Dec 2023

    Room: Deluxe

    4.0

    Decent accommodation in the neighborhood

    suresh p.loyalty-iconbusiness

    Budget hotel, worth the cost. Close to nearest local railway station ghatkopar provides easy accessibility.

    Travel Month: Nov 2023 (4-Night Stay)

    Room: Deluxe

    4.0

    Decent stay

    pratik i.couple

    Place is a little inside from the main road but the rooms are decent. They should provide better towels. Noise from the the other can be heard.

    Travel Month: Nov 2023

    Room: Deluxe

    4.0

    Good.

    sujit.couple

    It's decent stay. Safe secured. For family, friends, couple. But, unnecessary price hike has been created during normal days also.

    Travel Month: Aug 2023

    Room: Deluxe

    5.0

    Best in budget

    rohan j.loyalty-iconcouple

    The rooms are good sized, it's cleaned really well. Location is good. Staff is polite. An overall good stay and recommended

    Travel Month: May 2023 (4-Night Stay)

    Room: Deluxe

    3.0

    Average Stay

    neelkanth t.loyalty-icon

    1. This hotel is not at all value for money. 2. It is hard to go here with ladies i. E. Not family friendly. 3. No kettle for hot water provided. 4. Location is not at all appropriate for city like mumbai. Will not recommend this to anyone.

    Travel Month: May 2023

    Room: Deluxe

    Super Hotel O Divine Residency Near Phoenix Marketcity has replied on Wed May 31 16:19:11 IST 2023

    We are extremely sorry to hear about this, Neelkanth Thanki! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

    5.0

    Excellent Stay

    akshay r.

    Spacious and clean room with balcony, clean toilet, good staff. Had a great time

    Travel Month: Mar 2023

    Room: Deluxe

    Super Hotel O Divine Residency Near Phoenix Marketcity has replied on Wed Mar 08 05:21:57 IST 2023

    Hi, akshay rathod! thanks a lot for staying with us. Looking forward to hosting you soon. Regards, swarna

    1.0

    Terrible Stay

    cyril r.business

    The very problem started when we reached the hotel and denied check in as they had internal water supply problem. I had to wait about 20 mins till i could get connected to the human voice at mmt explained the situation who arranged a alternate property for us. The property was not worth the price paid. Rooms were as small as can be, my wife had her feet outside the bed, dirty linens, one towel and one soap for a couple, no drinking water, ac not working, tv remote missing, food was not as expected. Now that you degraded our booked property where is the difference gone? bad experience and our valentine day gone completely wrong. I can go up for a whole day. But i think it's enough mental torture we had. That's all for now.

    Travel Month: Feb 2023

    Room: Deluxe

    3.0

    Average Stay

    anchita b.loyalty-icon

    The hotel is in a very dinghy location. Probably okay for single people for a short stay but definitely not for family. There no clear board to locate the property, the staff did ask for extra money for early checkin, there is no places to eat nearby, and its very noisy at night. Plus the room service is pretty slow moving

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Deluxe

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