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Review Of Super Collection O Raj Guest House Near Kolkata Airport0123401234

Dum Dum, Kolkata | 3 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    85 Ratings, 42 Reviews

    excellent
    20%
    very good
    14%
    average
    18%
    poor
    13%
    bad
    35%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 5
    • 4
    • 3
    • 1
    • 2
    • 1
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness3.5
    • Food1.8
    • Value For Money3.1
    • Facilities3.0
    • Child Friendliness2.8

    Sort by:

    Positive first
    1.0

    Terrible Stay

    jayatra k.loyalty-iconfamily

    The rooms were filthy there was dirt and hair everywhere on the bedsheets and the floors had stains. Staff behaviour was sort of rude for the most part

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Classic

    5.0

    Hotel booking with mmt i got a very good price i hope mmt will always p

    saw n.couple

    It makes me easy to book with mm t and also i found a hotel at a very good rate if makemytrip keeps giving me such good service then i would always like to book from mm t

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Classic

    5.0

    B review of my stay

    saw n.couple

    I am very happy that i booked in make my trip and i got very good service and hotel. I hope mm t will not break our trust and will continue to provide us better service.

    Travel Month: May 2024

    Room: Classic

    2.0

    Bad experience in the hotel

    tuhin s.family

    Very bad they have not provide us proper accommodation. So i have to cancel my booking. But thanks to your team ad refund is under process.

    Travel Month: Dec 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sudipta b.solo

    Hotel staff behaviour is good. Rooms also clean. Good location. Outside food is not allowed but the food of their hotel is very good, little expensive.

    Travel Month: Dec 2023

    Room: Classic

    3.0

    Average Stay

    bramha g.

    Cleanliness was the issue. Space was also lesser. No breakfast provided, which was mentioned during booking. Bathroom was not clean and space was not sufficient

    Travel Month: Dec 2023

    Room: Classic

    4.0

    Good Stay

    ac p.loyalty-iconfamily

    The property location is good, food is good, all the staff behavior is very good except one. Hotel cleanliness not as expected

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Bed is unavailable for 01 person

    dharmendra.family

    I booked the hotel for 3 person but there was only one double bed for sleeping one bed is unavailable for staying. Customer executive harassed us by holding my phone 30 to 45 minutes

    Travel Month: Nov 2023

    Room: Classic

    2.0

    Very cozy room and unbelievable bed size

    saket k.solo

    Mm t says room size will 130 sq-ft but room was 70-80 sq ft and bed size was horrible i have to sleep very carefully to not get on floor during sleep

    Travel Month: Nov 2023

    Room: Classic

    3.0

    Food

    debajyoti c.solo

    Food is good but, food order pe baht time lag-ta h, baki staff baht acha h. One night stay ky liya acha h

    Travel Month: Nov 2023

    Room: Classic

    5.0

    Friendly environment

    madan m.solo

    Manager is so helpful, others stuff are joyful, otherwise distance from airport 1. 7 k. M, if you booked uber only you pay 108 rs.

    Travel Month: Oct 2023

    Room: Classic

    5.0

    Good quality

    shantanu s.solo

    The staff and location as well room decor quality superb. Recommend every one to stay in this hotel. As starting from hospital to market all r handpickup

    Travel Month: Oct 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    5.0

    Regarding-the infrastructure of the hotel

    provat c.family

    It is a family friendly hotel. I am really very happy to say that it is an excellent hotel. The good conduct of the hotel staff has satisfied us.

    Travel Month: Aug 2023

    Room: Classic

    5.0

    Amazing experience!

    benu.family

    Well maintained, clean, good customer service, near to airport and affordable price, overall an amazing experience.

    Travel Month: Aug 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible experience

    subham k.solo

    I reached there at 11 p. M and they said that our register in not here so they make me wait for the register for 40 mins. I requested to give me entry by showing my ids and said that when register will come i will sign then. But they don't allowed me. Whole day journey i was very tired but they don't hear my concern. Very bad experience.

    Travel Month: Aug 2023

    Room: Classic

    1.0

    Material provided was wrist old lenin was provided

    wm z.loyalty-icongroup

    Hotel rooms are unhygienic, compact rooms, no accommodation or rooms for three adults, used and old lenin was issued. Wrist stay

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Ease of check-in

    trideep r.couple

    Definitely we had a smooth check in experience. Staffs are very helpful. In-spite of large amount of check in customers queue the check in process took only 3 minutes.

    Travel Month: May 2023

    Room: Classic

    3.0

    NOT COMFORTABLE

    sourav g.family

    Room Services poor late service and AC power cut by reciptionist after every hours due to power saving 😂 i see this situation first time in my life only on this HOTEL. Food Are too Much Costly.

    Travel Month: May 2023 (4-Night Stay)

    Room: Classic

    1.0

    Terrible stay

    rajesh b.loyalty-iconbusiness

    This hotel is no less than brothel. Extremely unhygienic, and very unsupportive staff, abusive staff.

    Travel Month: Apr 2023

    Room: Classic

    Super Collection O Raj Guest House Near Kolkata Airport has replied on Wed May 31 16:03:05 IST 2023

    Sorry for the unpleasant experience you had with us, Rajesh! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joy

    4.0

    Good Stay

    ankhipurna m.

    this is a nice guest house to stay. behaviour of all staff is good.. only the service is little slow, but ok.. foods are tasty... 😎

    Travel Month: Mar 2023

    Room: Classic

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