Other than the property and food on order, everything was for granted. We were not served a welcome drink as was promised, the bathrooms didn’t have shampoo or body wash, no tea or coffee sachets for making tea or coffee for self, impractical menu options for Lunch and Dinner, where for two different thalis you cannot select two different dals or vegetables from same category and neither would they allow food from outside. For all the disputes, when we tried to reach out StayVista people as there was a dedicated WhatsApp group create by them for this booking, no one picked up or tried to help, we could connect only for which we didn’t get any satisfactory solution or clarification, after that the stay-vista team completely ghosted us. There was no one we could reach out to. Overall it was not a very pleasant experience. Also the property was not very well maintained, and no privacy as the staff kept using the kitchen despite having separate staff kitchen , and the freezer was stuffed with raw meat which was not expected as it should be for our use also raw meat should not be displayed as some of us were pure vegetarian.
StayVista at Bellevue w/ Outdoor Jacuzzi
Dear Dharam,
We sincerely apologize for the inconveniences you experienced during your stay. Your feedback regarding the facilities, menu options, communication, and maintenance has been noted and shared with our team for immediate improvement. We understand how these issues affected your experience and regret falling short of your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Team StayVista