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Review Of Starz Clarks Inn

Name: Starz Clarks Inn
Address: Starz Clarks Inn Mussoorie , Near Pictture Palace Bus Stand ,, Mussoorie, 248179, IN
Price range: Starz Clarks Inn Price starts at INR 6,453/Night
Rating: 4

Kulri Chowk, Mussoorie | About a minute walk to The Mall Road

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User Rating & Reviews

everyone
group
couple
solo
business
family

4.0

Very Good

362 Ratings, 253 Reviews

excellent

38%

very good

37%

average

17%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.2
Facilities4.0
Food3.9
Room4.3
Cleanliness4.3
Value For Money4.2

We are using generative AI to show you summarised user review

Reviews Summary

This property boasts a prime location just steps from Mall Road, making it super convenient for shopping and sightseeing. Guests rave about the stunning views of Doon Valley, especially from the balcony rooms. The staff is consistently praised for their friendliness and prompt service. The food quality is noted to be good, with some delicious dishes highlighted. Ample parking space is another perk, ensuring hassle-free access for those driving in.

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Positive first

5.0

Excellent Stay

apurv j.family with 1 kid

Food was good Location is the main usp of the hotel it was perfect on mall road

Travel Month: Jun 2025

Room: Executive room with Queen Bed

5.0

excellent stay

veerachai r.family with 1 kid

had excellent stay...checkin process was smooth.. good staff service.. clean room.. we'll maintained.. good food..

Travel Month: Mar 2025

Room: Executive Room

Starz Clarks Inn has replied on Thu Mar 13 15:06:36 IST 2025

Dear Guest, Thank you for sharing your experience! It’s great to hear that you had a smooth check-in and found the staff to be helpful. We’re also glad you enjoyed the cleanliness of your room and the food. We hope to welcome you back soon! Hotel Team

4.0

Good Stay

shivani t.couple

we stayed there 2 days .it was a nice stay

Travel Month: Feb 2025

Room: Executive Room

Starz Clarks Inn has replied on Thu Mar 13 15:08:29 IST 2025

Dear Shivani, Thank you for sharing your experience! We're pleased to hear that you had a nice stay with us for two days. Your satisfaction means a lot to us, and we hope to welcome you back soon. Hotel Team

3.0

Room Quality

satyender r. loyalty-icon

family

Quality of toiletries and other gratuties should have been better. Two half liter ware bottle provided per day is too less for 2 persons. They should not charge for extra water bottle. Quality of linen to be better. Location is excellent.

Travel Month: Jan 2025

Room: Executive Room

4.0

Good Stay

ambika c.family with 1 kid

Location 10/10.. very close to mall road Parking 10/10.. Food 9/10.. slightly expensive Room condition 8/10.. Staff behaviour 10/10.. Gurmeet was extremely helpful and cooperative Overall Experience 9/10

Travel Month: Oct 2024 (3-Night Stay)

Room: Executive Room

5.0

Loved the hospitality

ashish a.family

Property is excellent with wonderful view and a great staff. Such great food with clean washroom and rooms

Travel Month: Oct 2024

Room: Executive Room

Starz Clarks Inn has replied on Tue Oct 15 11:25:41 IST 2024

Dear Ashish, Thank you for your wonderful feedback! We're delighted to hear you enjoyed the beautiful views, great food, and the cleanliness of our facilities. It's fantastic to know our staff made a positive impression as well. We appreciate your kind words and hope to welcome you back soon! Hotel Team

4.0

Good place to stay.

prince a.

couple

Location is good. Ample parking space. Rooms are good. Quick in room services and facilities. Although a bit overpriced.

Travel Month: Sep 2024

Room: Executive Room

Starz Clarks Inn has replied on Thu Oct 03 01:01:03 IST 2024

Dear Prince, Thank you for your feedback! We're thrilled to hear that you enjoyed the location, ample parking, and prompt room service. We understand your thoughts on pricing and appreciate your input. Your satisfaction means a lot to us! Hotel Team

4.0

Good Stay

rathna k.family

Had a wonderful stay. Definitely would like to recommend people visiting mussoorie. Location next to picture palace bus stand. Walking distance from mall road taxi stand. The rooms were spacious and clean. Room service was always on time. They are just a call away. Polite and helpful staff. Food is good, not over priced and nothing to complain about

Travel Month: Jun 2024 (3-Night Stay)

Room: Executive Room

Starz Clarks Inn has replied on Mon Jul 01 11:56:20 IST 2024

Dear Rathna, Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed your stay and found our location convenient. It's great to know that you found our rooms spacious, clean, and our room service prompt. We are delighted that you appreciated the politeness and helpfulness of our staff. Your recommendation means a lot to us! Hotel Team

4.0

Good Stay

sonali g.family

Location is great. Its situated just at the start of the market. Best part is you dont have to use stairs to reach the hotel. Car reaches the doorstep which is a problem in most of the hotels there. Rooms can do with little maintenance. Otherwise its spacious and nice. Breakfast spread is a little limited.

Travel Month: Jun 2024

Room: Executive Room

Starz Clarks Inn has replied on Tue Jul 02 14:51:49 IST 2024

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We have noted your concerns we will sure improve the facilities to your liking and expectation. We look forward to welcome you back at the hotel in near future. Warm regards

5.0

location of the property and views

siddharth k. loyalty-icon

couple

Good location , close to Mall Road , food quality was amazing . Staff was polite and helpful. Overall value for money.

Travel Month: May 2024

Room: Executive Room

Starz Clarks Inn has replied on Wed Jun 19 17:40:14 IST 2024

Dear Siddharth, Thank you for sharing your feedback! We are delighted to hear that you enjoyed our convenient location near Mall Road, as well as our delicious food and the polite and helpful staff. We strive to provide excellent value for our customers and we are glad that you found it worth it. We look forward to welcoming you again soon! Hotel Team

1.0

Very poor maintenance and does not qualify for four star at all. Very poor

pallavi s. loyalty-icon

family

Room untidy, used linen, towels not provided, room phone not working, smell of cigerette coming in room if someone is smoking outside/another room

Travel Month: Apr 2024

Room: Superior Room

Starz Clarks Inn has replied on Thu May 02 14:08:21 IST 2024

Dear Guest, Greetings from Starz Clarks Inn. Thank you for sharing your valuable feedback with us. Please accept my sincere apologies for service lapses and inconvenience . I have noted the ratings you have given us & shared with my team which will be taken care with immediate effect. We look forward to have you again with us soon with an assurance to make your stay comfortable & memorable with best of services Warm regards

5.0

Excellent Stay

amit k.

family

Very helpful staff. Checkin was so smooth & comfortable. Really want to appreciate the support we received especially ritesh. Will love to visit again

Travel Month: Apr 2024 (3-Night Stay)

Room: Executive Room

Starz Clarks Inn has replied on Mon Apr 29 23:14:18 IST 2024

Dear Amit, We're delighted to hear about your positive experience! We're glad to know that Ritesh was able to provide you with excellent support. Looking forward to welcoming you back on your next visit! Hotel Team

3.0

Average Stay

ayushi s.

Rooms furniture were very old with lots of spots, washrooms were pretty small. Breakfast menu was too limited. Food quality was ok not that great

Travel Month: Mar 2024

Room: Executive Room

Starz Clarks Inn has replied on Tue Apr 02 06:53:44 IST 2024

Dear Guest, We thankyou for sparing your valuable time for the feed back .We appreciate your thoughts on the room furniture and breakfast menu. Your comments are valuable to us as we continuously strive to improve our services. We look forward to have you again with us soon with an assurance to make your stay comfortable & memorable with best of services Warm regards

4.0

Amazing.

vishal.group

Good location on the verge of mall road, food was great, excellent humble staff and services was upto the mark

Travel Month: Mar 2024

Room: Executive Room

Starz Clarks Inn has replied on Thu Mar 28 10:16:29 IST 2024

Dear Vishal, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our prime location, great food, excellent staff, and top-notch service. Your satisfaction is our top priority! We appreciate your feedback and look forward to welcoming you back again soon. Hotel Team

4.0

Good Stay

rohit c.couple

Good property walking distance from shops famous in mussoorie rooms big in size breakfast was good everything is fress and tasty lawn outside is good enjoy my trip

Travel Month: Feb 2024

Room: Executive Room

Starz Clarks Inn has replied on Tue Feb 13 16:16:51 IST 2024

Dear Guest We thank you for sparing your valuable time to share your experience . It was a true delight to have been able to look after you. Your positive comments and kind acknowledgement are a great motivation for the team. Warm Regards

5.0

Excellent Stay

ashima b.

Our stay was delightful and comfortable as stars clarks is perfectly located towards the end of mall road. Landour is a 15-20min drive from hotel which is a plus point. Staff is courteous and responsive. You can hire a bike right outside the hotel to travel within the city. Parking is available. Only issue was the price of food in the hotel restaurant menu, it is on a higher side and considering that there are many options for food joints on mall road (which is a 2-4min walking distance) one would not prefer to order food in hotel at high price. Overall our stay was pleasant and will surely choose to stay in star z cl-ark on our next visit to mussoorie.

Travel Month: Jan 2024 (3-Night Stay)

Room: Executive Room

Starz Clarks Inn has replied on Tue Feb 06 20:09:54 IST 2024

3.0

Average Stay

sunil k.

Wash rooms are too short

Travel Month: Nov 2023

Room: Executive Room

Starz Clarks Inn has replied on Sun Dec 10 12:07:45 IST 2023

Dear Guest, It was indeed a pleasure having you stay with us and we are grateful for your feedback. We have noted your concern & we will certainly try & incorporate the same

5.0

Excellent Stay

sujit p.

Our stay at sterling pl-am bliss, rishikesh was excellent. 3. Our stay at star z clarks inn, mussoorie was average. Housekeeping and breakfast was not up to the standard.

Travel Month: Nov 2023

Room: Superior Room

Starz Clarks Inn has replied on Sat Nov 18 12:15:13 IST 2023

Dear Mr.Lahiri, Greetings from Starz Clarks Inn. Please accept my apologies for any inconvenience you had during your stay,we appreciate your feedback regarding the housekeeping and breakfast, and we will definitely take this into consideration to improve our services. We look forward to have you again with us soon with an assurance to make your stay comfortable & memorable with best of services Warm regards

4.0

Detailed review on stay

goldy s.

couple

The service was a little slow, had to follow up quite a few times for some requests. Otherwise it was good. Location was amazing. Good was good as welll

Travel Month: Oct 2023

Room: Executive Room

Starz Clarks Inn has replied on Sun Nov 05 13:34:33 IST 2023

Dear Ms.Sahni, We thank you for sparing your valuable time to share your experience We apologize for any service delays you experienced during your visit and will sure work on improving our response time. We are happy to note that our facilities & food were to your liking and expectation. We look forward to welcome you back at the hotel in near future.

5.0

Wonderful stay

varun s.

family

View is amazing from this property along with convenient location and ample of parking space. Food is decent too. Perfect stay for family, with helpful staff and clean rooms.

Travel Month: Oct 2023

Room: Executive Room

Starz Clarks Inn has replied on Sun Nov 05 13:35:14 IST 2023

Dear Mr.Sharma Greetings from Starz Clarks Inn ! We thank you for sparing your valuable time to share your experience . It was a true delight to have been able to look after you. Your positive comments and kind acknowledgement are a great motivation for the team. Warm Regards