Guests have noted mixed experiences at this property. The staff are generally friendly and responsive, with good service highlighted by some. However, there have been complaints about hidden charges and additional payments requested at check-in. Room sizes are often described as small and lacking ventilation or adequate cleanliness. The property’s location is convenient to some, but others found it quite far from the railway station. While facilities like hot water and some room services received a thumbs up, issues such as blocked drainage and insufficient breakfast options were concerning.