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Review Of Southwest Hotel0123401234

Sector 13 Dwarka, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    697 Ratings, 275 Reviews

    excellent
    19%
    very good
    23%
    average
    24%
    poor
    16%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 4
    • 5
    • 4
    • 1
    • 3
    • 3
    • 3

    Rating Categories

    • Location3.7
    • Cleanliness3.0
    • Room3.6
    • Food2.7
    • Value For Money2.6
    • Facilities2.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property has a mix of experiences. Guests appreciate the friendly and cooperative staff, good food, and convenient location near the metro station. However, many have pointed out issues with room cleanliness, maintenance, and a lack of basic amenities. The facilities need improvement, especially regarding hygiene and service responsiveness. Some found the overall value for money lacking.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    varsha.

    It's was an amazing place to stay with your friends, family. I like the hospitality and the staff is co-operative.

    Travel Month: Oct 2025

    Room: Super Deluxe

    3.0

    Average Stay

    prince p.family

    Room was not as same as shown in image and the water pressure is also low . Fan was not working properly.

    Travel Month: Oct 2025

    Room: Deluxe

    3.0

    Average Stay

    baljeet s.

    Great stay! Food, location, and facilities were all superb.

    Travel Month: Oct 2025

    Room: Deluxe

    5.0

    Clean Hotel.

    sista s.couple

    Good hotel. Nice staff. Rooms were kept clean and the location was also good. overall experience was decent.

    Travel Month: Sep 2025

    Room: Super Deluxe

    5.0

    perfect for a peacful time

    bhimanshi c.couple

    Good hotel staff and wonderful stay at southwest inn rooms were properly cleaned at this price it is really a budget friendly hotel stay

    Travel Month: Sep 2025

    Room: Super Deluxe

    1.0

    Terrible Stay

    karan k.

    Facilities

    Travel Month: Sep 2025

    Room: Deluxe

    1.0

    Terrible Stay

    anoushka g.solo

    The doors do not lock which is a serious safety concern also the TV is non operational. The staff is non responsive to any complaints. Make my trip also denies any support in this regard despite raising complaint.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe

    3.0

    Not good

    aditi r.group

    Not a good option and rooms quality was also bad. Staffs were rude. Quite expensive for the quality they are providing. Wouldn’t recommend.

    Travel Month: Sep 2025

    Room: Super Deluxe

    4.0

    Good Stay

    jay d.solo

    Location and facilities were good, however mosquito issues was there.

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Bad service

    arun k.business

    Very cheap services and food quality very bad …

    Travel Month: Aug 2025

    Room: Deluxe

    4.0

    Good Stay

    harsh.couple

    Rooms are good, clean, washroom is clean, bed is comfortable, bedsheet is nice and clean. Everything is perfectly arranged. the hotel staff is good and responsible. The receptionists are helpful. The Food here is awesome. It's just that the room I got has only 1 in 6 charging slots working. I have to charge my phone on the place where the kettle is placed, that is far away from my bed. this can be improved. other than that, it's great guyz.

    Travel Month: Aug 2025

    Room: Deluxe

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    shashank s.solo

    Hotel service is poor. Untidy rooms.

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    Excellent Stay

    sachin.

    lOCATION, ROOM FACILITY AND FOOD IS TO MUCH GOOD AND STAFF IS COPRATIVE AND HELPFULL NATURE.

    Travel Month: Aug 2025

    Room: Deluxe

    5.0

    Excellent Stay

    prabhakar s.

    Customer care madam was too good in apriciate her efforts and resolved my problem. Thanks a lot. 🙏

    Travel Month: Aug 2025

    Room: Deluxe

    2.0

    Room quality not good

    abhishek t.couple

    I had to change the rooms 3 times in 2 days, either the AC wasn’t working or there was water leakage from AC or the bed wasn’t comfortable at all. Overall stay experience was really bad for the price they’re charging.

    Travel Month: Jul 2025

    Room: Super Deluxe

    3.0

    Average Stay

    nitin g.

    Mattress in hotel are not comfortable. Towels are washed but very bad smell while using. As per price not worth staying

    Travel Month: Jul 2025

    Room: Deluxe

    4.0

    Good Stay

    sagar r.

    I had a wonderful stay at this hotel! the staff were incredibly friendly and helpful, going above and beyond to ensure i had everything i needed. My room was comfortable, clean, and beautifully decorated.

    Travel Month: Jul 2025

    Room: Deluxe

    1.0

    Terrible Stay

    saurabh r.

    Hotel room are not cleaned, no staff to entertain services qaultiy of bathroom cleaniless pathetic, you tidy beds

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe

    5.0

    Excellent Stay

    vikhram r.

    nice

    Travel Month: Jul 2025

    Room: Deluxe

    5.0

    Excellent Stay

    harsh.

    Room was nice and clean. Bathroom was well maintained. It had basic amenities. Staff was well behaved. The food was excellent and worth the price. Overall, a good stay.

    Travel Month: Jun 2025

    Room: Super Deluxe

    Southwest Hotel

    Namaste!! Dear Mr. Singh, Thank you for your valuable feedback regarding your visit to SOUTHWEST INN – DWARKA Sector 13, Delhi and for sparing your time to review us. I am delighted to hear that you had a memorable stay with us. Thank you so much once again for the appreciative words for our team members. It is wonderful to read such positive feedback from our Guests. I shall definitely share your kind words of appreciation with my team that works tirelessly to ensure that our guests feel at home. We look forward to welcoming you back for a refreshing stay once again soon. Thanking you with best regards, Sincerely, Apoorv Choudhary HOTEL MANAGER

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